Electronic Express Omdömen 

17 184
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one fi... Se mer

Betygsatt 5 av 5 stjärnor

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

They keep appliances in stock! Unlike all the other electronics & big box stores, I could actually pick up my appliance the same day I bought it.

Företagsinformation

  1. Elektronikbutik
  2. Vitvaror och hushållsapparater
  3. Datoraffär
  4. Datorbutik
  5. TV-butik
  6. Butik med tvättmaskiner och torktumlare

Om Electronic Express

Skrivet av företaget

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

17 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(17 184)

830 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Shipped me a defective item

Shipped me a defective item, and would do nothing at all to make it right. Strap was broken, spoke with two extremely rude customer service people who refused any sort of compromise. The second one finally relented with a 10% off if I purchased a new cooler that minute, but could not guarantee same issue wouldn’t occur. No option for overnight shipping even though I needed the cooler for breastmilk for a flight and they had put me in a bad spot with shipping the defective item. Terrible experience, will never buy from them again.

29 juni 2026
Betygsatt 5 av 5 stjärnor

Their delivery was fast and very…

Their delivery was fast and very professional. And their prices are the lowest you can get in Knoxville. Why even go anywhere else?!

28 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on our service and prices!

Betygsatt 1 av 5 stjärnor

Cracked TV, crazy long return process

Not only did I have to wait a week for shipping, but when I finally received the TV it was horribly cracked across the entire screen. It looked as though it had been cracked before it was even put into the box. The packaging seemed sufficient to prevent damage. Instead of quickly replacing the merchandise and picking up the old TV at the same time, I have to wait for them to schedule to pick up the old TV then they have to process a refund, then I just have to buy another one. I was told this process would take 7 to 10 bus. days. This is absolutely insane, and now I will be purchasing the TV elsewhere. Also, Costco has the same TV for $360 less. Furthermore, I have already waited 3 days, and still haven't received an email to confirm the return or a call to pick up the merchandise. So who knows how long this process will actually take. I'm so mad, I will tell everyone not to purchase from here.

30 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback on your TV purchase. We apologize for the inconvenience. Your review has been forwarded to the appropriate member of management.

Betygsatt 5 av 5 stjärnor

Great service! Would use again!

The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very communicative and kept us updated all day as to the status of the delivery.

31 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your washer delivery!

Betygsatt 4 av 5 stjärnor

Honestly all was GREAT until delivery

Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home we turned it into location and noticed a small dent on the front.

26 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your delivery. Your review has been forwarded to the appropriate department manager.

Betygsatt 5 av 5 stjärnor

Great product

Great product, fast delivery, and excellent service!

12 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback!

Betygsatt 5 av 5 stjärnor

Great buy

Weren’t sure how this would turn out since I wasn’t familiar with the company or service. We ordered a great fridge. Had it delivered. Absolutely no issues at all. I would recommend this place.

9 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your fridge purchase!

Betygsatt 5 av 5 stjärnor

Great communication and customer…

Great communication and customer service. I was called and informed when my delivery time changed. I was called all the way up to the moment of delivery. Everyone was so nice.

25 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your delivery experience!

Betygsatt 5 av 5 stjärnor

The perfect ordering experience

The perfect ordering experience. Online, great refrigerator and deal, extremely fast delivery with excellent crew.

25 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the feedback on your refrigerator!

Betygsatt 1 av 5 stjärnor

I purchased a ROKU TV and also a two…

I purchased a ROKU TV and also a two year warranty. I have found no paperwork or any info as how I register for the warranty.
I emailed the company to ask this question and used the email provided to me when I made the purchase.
I have received no answer. I received the TV quickly which is working fine, but no response to my question.
EDIT---I don't know what is going on with this company. I received a response to this review that asked me to edit it after reading the attached info about my warranty that is contained in their email, there is no email with info about warranty and no attachment with the email they sent me. I just what info about the two year warranty that I have already been paid for......where is it, Ihave found nothing, no info, no attachment!

And I have no idea whether or not the warranty I paid for is in place or how to register for it.

21 juni 2026
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the review. I have emailed you some details on your warranty to the email attached to this review. We apologize for the inconvenience.

Betygsatt 1 av 5 stjärnor

STAY AWAY!!!

DOES NOT RETURN EMAILS ABOUT QUESTIONS ABOUT CERTAIN POLICIES! I have exclusively purchased both of the last 2 tvs I bought from E.E. I had just bought one for $1300 and seen the same tv for $400 cheaper on amazon and best buy. They say they will price match or give you the difference if you find the product cheaper. They purposely did NOT reply back to me until AFTER the 30 days were up! STAY AWAY! Looks like I will be going to best buy from now on!

14 maj 2026
Logotyp för Electronic Express

Svar från Electronic Express

We replied to your inquiry three hours after you posted it on June 24th.

Betygsatt 1 av 5 stjärnor

Orders canceled with no explanation after weeks of waiting.

I ordered a highly sought after camera from them twice through a website called GreenToe.com and both ordered got canceled after weeks of waiting, with no explanation. I reached out to their customer service team e-mail and they always say they'll get back to me but they never did. They also said that I'd be put on a waiting list for the camera and be the first one to get it, but that never happened - instead of being put on the list, I received an e-mail that my order was canceled. I don't understand why they charged my card, made me wait, then refunded me out of nowhere when the order was still supposed to be valid. I'd be wary of ordering products from them since they're not reliable.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Electronic Express

Svar från Electronic Express

Thank you for the detailed feedback on your order. Your order was cancelled because the orders for that model outstripped the number we could order at that price.

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