Electronic Express Omdömen 

17 211
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Purchased a 65 " Samsung TV online. It was supposed to be a new item, but I was contacted by the store manager, who told me it had been unboxed and used as a floor model. Wasn't offered a discount.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoo... Se mer

Företaget har svarat

Företagsinformation

  1. Elektronikbutik
  2. Vitvaror och hushållsapparater
  3. Datoraffär
  4. Datorbutik
  5. TV-butik
  6. Butik med tvättmaskiner och torktumlare

Om Electronic Express

Skrivet av företaget

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

17 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(17 211)

854 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Jeremy was such a great help

Jeremy was such a great help! Came in to pick up a range oven, left with a dishwasher as well!

26 juni 2026
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Svar från Electronic Express

Thank you for the feedback on Jeremy's performance!

Betygsatt 5 av 5 stjärnor

Fast delivery

Fast delivery, would definitely recommend

10 juli 2026
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Svar från Electronic Express

Thank you for the feedback!

Betygsatt 1 av 5 stjärnor

I ordered a tv from them to have…

I ordered a tv from them to have shipped to my house on the other side of the country. I expected it to be a delivery that required a signature, and as I've done in the past, I either sign the slip or have it help at a customer service center (not an access point) for me to pick up. For whatever reason, Electronic Express put extreme restrictions on the delivery (adult signature required) which means that I cannot leave a signature for it and I cannot pick it up anywhere. On top of that, UPS will only deliver during the day (between 11 and 4) so there is no physical possibility for me to receive the package. UPS said to call the ship (Electronic Express) to remove the restrictions so it can be help somewhere, called them, they won't. So basically I paid for a TV, that was shipped all the way across the country even though there was never a humanly possible way for it to ever be delivered. And Electronic Express made it very clear they won't do anything about it.

16 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

My order was processed and delivered to me way faster than I expected and they had the best deal for on the market

9 juli 2026
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Svar från Electronic Express

Thank you for the feedback!

Betygsatt 3 av 5 stjärnor

Too long from purchase to delivery

Too long from purchase to delivery

27 juni 2026
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Svar från Electronic Express

Thank you for the feedback. We apologize for the inconvenience. Your review has been forwarded to members of management for review.

Betygsatt 5 av 5 stjärnor

Electronic Express is an exceptional online business …

This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoothly and this extra large TV being delivered undamaged.

Electronic Express is an honest online retailer. We experienced a flawless transaction; excellent communications exceptional customer service, the shipping company did an outstanding job.

The 85 inch TCL TV was delivered undamaged and on time. The delivery crew was courteous and very helpful in getting this huge TV into the house.

Once unboxed and set in place the TV looks great and performs as advertised.

I highly recommend Electronics Express and will definitely use them again if the opportunity presents itself.

6 juli 2026
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Svar från Electronic Express

Thank you for the detailed feedback on your TV order!

Betygsatt 1 av 5 stjärnor

Didn't receive all items

The description of my purchase included an hdmi cord and a 12 month subscription of some sort. I didn't receive either and reached out to customer service. I never heard back.

25 juni 2026
Betygsatt 5 av 5 stjärnor

heart rate monitor

quality products with very fast shipping.

9 juli 2026
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Svar från Electronic Express

Thank you for the feedback!

Betygsatt 3 av 5 stjärnor

2 weeks later received in stock product

Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in. Two weeks later I contacted again and finally said in two to three days it would be in. Then didn’t haul off the one I paid to have hauled off and had to come back. Communication lacked extremely. Will never purchase online again ordered June 24th, wasn’t installed until July 10

24 juni 2026
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Svar från Electronic Express

Thank you for the feedback. Your review has been forwarded to members of management for review.

Betygsatt 5 av 5 stjärnor

I called the store after searching…

I called the store after searching online. Great product and customer service. Tech support is supposed to call me today to set at time to come to my business to help network setup.

8 juli 2026
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Svar från Electronic Express

Thank you for the feedback!

Betygsatt 5 av 5 stjärnor

We ordered a new roomba and using the…

We ordered a new roomba and using the website was so easy. The order arrived when they said it would. Everything was simple and easy and their price was the best on line any where we could find.

30 juni 2026
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Svar från Electronic Express

Thank you for the feedback!

Betygsatt 1 av 5 stjärnor

Purchased a monitor online and the…

Purchased a monitor online and the review team declined my transaction. They said they couldn’t determine my identity. I gave them every all the information that was required and I’ve used that card several for 2 years now.

5 juli 2026
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Svar från Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

Betygsatt 3 av 5 stjärnor

Easy to Dissappointing

I ordered my washer online from Electronics Express. Easy. Received an email a couple hours later that it was ready to be picked up. Easy. Go to the store to pick it up. Easy. A young lady asked if she could help me as soon as I walked in the door. My washer sitting there waiting for me. I thought this is going well. Go over to the registers and have my barcode, ID and card ready to verify my identity as the buyer. The guy says we can’t scam that barcode. Doesn’t want my ID or card. Just prints the paperwork and tells me to pull up and they will load it for me.
I pulled up by the sidewalk and 2 guys bring the washer out. My disabled husband gets out of the truck so I stay inside the truck. I could tell when they put it in the bed of the truck but my husband hasn’t gotten back in yet. I get out to see why. These 2 young guys had left without securing the washer and my disabled husband was trying to get the strap around the washer. It took us a few minutes but we got it secured and left.
The buying online was the best part of the experience. You really need to teach your employees about customer service and following procedures.
I highly doubt I will be a repeat customer.

5 juli 2026
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Svar från Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

Betygsatt 1 av 5 stjärnor

Beware!

Beware!!
One of the most terrible. Consumer experiences ever. They act like shysters and maybe are.
Tried to buy a very expensive TV. $2600.
Delivery was scheduled for 2 July 10-2. Pre 4th when we will need it.
Of course, I schedule my time and a team to install for that time.
That morning they call to say "pound sand, no TV today.. call in for a new date" I call in and they say they are still delivering that day. We wait. No show.
Next scheduled date they miss again and show up an hour after scheduled.
I have team install TV-it's dead as a doornail.
They say I need to ship it back!
Of course, they say "we pick it up when we want to, not when you want us to..".
They take TV and guess what? Refuse refund until they "inspect"-- even though it's with their agent carrier.
They act like thieves... Beware!

2 juli 2026
Omdöme utan inbjudan
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Svar från Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

Betygsatt 5 av 5 stjärnor

Only thing I would suggest is a few…

Only thing I would suggest is a few less emails and text, felt it was a little excessive but all and all great service. Great delivery guys as well. Thank you

4 juli 2026
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Svar från Electronic Express

Thank you for the feedback!

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