Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... Se mer
Företaget har svarat
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Kontaktuppgifter
71-75 Shelton St, WC2H 9JQ, London, Storbritannien
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
4,3
Utmärkt
175 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Package arrived promptly, but slightly damaged
Package arrived promptly, but the box was bent and crushed because the outer packaging wasn’t really suited to the box. Luckily the contents had not been damaged
11 december 2023
Svar från Educational Toys
We really appreciate you taking the time out to share your experience with us. I'm sorry that the packaging arrived crushed, but please the product had no significant damage. Thank you for your feedback.
Svar från Educational Toys
Thank you for the great review! We’re so happy you enjoyed your experience with us and satisfied with your purchase.
Fast delivery and lovely products
Fast delivery and lovely products. I had an issue with one of the toys having some damage customer services were really helpful and sent out a replacement really quickly. I will definitely be purchasing again.
7 december 2023
Svar från Educational Toys
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service and product as 5 Star as we strive to provide just that for all our customers. We Look forward to helping you again soon. Merry Christmas!
Svar från Educational Toys
We're happy to see that you had a 5-Star experience with Educational Toys. Thanks for sharing!
A very good range of products
A very good range of products. Excellent discount section. One item seemed poor quality when it arrived and one item was not sent. When querying I was told it was out of stock which was a shame.
6 december 2023
Svar från Educational Toys
We really appreciate you taking the time out to share your experience with us, thank you for your review. Please can you email me with the poor quality product details so I can look into correcting this for you. care@educationaltoys.com. Many Thanks Emma
A very expensive stocking filler !!!
Certainly not worth the price and I'm sure most 6 year olds would be very underwhelmed to receive that as a gift
6 december 2023
Svar från Educational Toys
Hello, after looking into your order I can see that the item you ordered was mistakably priced incorrectly. I have refunded you for this and offer our sincerest apologies for this error. We hope you choose to still return to us in the future. Many thanks Emma
Svar från Educational Toys
Thank you for your kind words. We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers. Merry Christmas!
No problem ordering and delivered as…
No problem ordering and delivered as planned.item looks good can’t wait for my Grand Daughter to see and use it Christmas
6 december 2023
Svar från Educational Toys
On behalf us all of us at Educational Toys, I would like to thank you for sharing this great review about our online store! We are thrilled that you enjoyed your experience. We hope you have the best Christmas with your granddaughter!
We found a really unique and stylish…
We found a really unique and stylish kids shopping trolly that was good quality, I got it while the price was reduced but I would have happily paid full price. I did not really browse the website at the time as I came to the item page straight from a Google but I would use the site again. Ordering was easy and delivery time was reasonable I don’t think any longer than 4-5 days
6 december 2023
Svar från Educational Toys
Hi, thank you for taking the time to provide a rating, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.
Svar från Educational Toys
Thank you for your excellent product review. We really appreciate your feedback. We look forward to helping you again in the future.
Svar från Educational Toys
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Svar från Educational Toys
Hello, we are please to read that your order arrived quickly and you found our website easy to use, but wonder if your star rating is a reflection on your feedback? Please let us know how we can help you again in the future.
Excellent quality products
Excellent quality products, which are good and sturdy for the toddlers using our sensory centre. Emma, from the customer cafe team, has been more than helpful in getting the order out to me promptly and dealing with my queries. Will definitely order again.
28 november 2023
Omdöme utan inbjudan
Svar från Educational Toys
Thank you so much for your 5-star review! We look forward to helping you again very soon!
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