Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... Se mer
Företaget har svarat
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Kontaktuppgifter
71-75 Shelton St, WC2H 9JQ, London, Storbritannien
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
4,3
Utmärkt
175 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Educational Toys
Thank you for your feedback 💖
A very wide range of toys ans supplies
I like the very wide range of Educatioinal toys and supplies,particularly the wooden and unusual manipulative toys.
27 november 2024
Svar från Educational Toys
Thank you for your kind words! We're so happy you love our range. 😊
timely and good product
19 november 2024
Svar från Educational Toys
Thank you for leaving us feedback. 💖
Really good delivery .
Really good delivery .. good communication about delivery and where parcel was left .. excellent service! Thanks x
21 november 2024
Svar från Educational Toys
Thank you for your feedback! We're glad you're happy with your order and our service. 💖
Absolutely delighted with the resources
Absolutely delighted with the resources
Incredible stuff, can’t wait for the children to benefit from their arrival
20 november 2024
Svar från Educational Toys
Thank you so much for the fantastic feedback! We hope the children enjoy the products also 💖
Svar från Educational Toys
Hi there. We're so happy you're pleased with your purchase. Thanks for your review 💕
Svar från Educational Toys
Thank you so much for your kind review! We're thrilled to hear you're happy with your tuff tray and that it arrived quickly. 😊 We hope it brings endless fun and creativity to your activities! 💕
A very well-packed and promptly…
A very well-packed and promptly delivered purchase.
The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun and they can use their imaginations to decide whether it is a shell, a stepping stone or a seat, or something else altogether. Great fun!
4 november 2024
Svar från Educational Toys
Thank you for your lovely review! 🌟 We’re so glad the Bilibo toys are a hit with your grandchildren. It’s great to hear they’re enjoying all the creative ways to play. 😊
Unfortunately the pram I ordered was…
Unfortunately the pram I ordered was mis-calculated and not available. I was offered a refund or a replacement of the grey pram. I was very happy with the service provided.
28 oktober 2024
Svar från Educational Toys
Thank you for your understanding and kind words! 😊 We're sorry about the initial issue but are delighted to hear you were happy with our service. If you need anything else, we’re always here to help! 💕
Beautiful products with great deals on …
Beautiful products with great deals on and quick safe delivery. I love the range of open ended toys and I’d definitely use again- thanks!
14 november 2024
Omdöme utan inbjudan
Svar från Educational Toys
Thank you so much for your wonderful review! 😊 We're thrilled to hear you love our range and you've had a good experience. We can't wait to welcome you back for your next visit – thank you for choosing us! 🙌🌟
Great products, great service
I discovered Educational Tiys and hen I was searching for a Hoberman Sphere. There are plenty of cheap copies available online but Educational Toys stock the originals and at a good price.
I was not disappointed. Easy to place an order. Good communication regarding delivery. It arrived in good time. And the sphere is well made.
I’ll order the larger one in future.
Highly recommend Educational Toys
23 oktober 2024
Svar från Educational Toys
Thank you so much for your wonderful feedback! We're thrilled that you found the product you were looking for at Educational Toys. We pride ourselves on offering authentic, high-quality toys, so it's great to hear that you’re happy with your purchase and the overall shopping experience.
Thanks again for recommending us, and please don't hesitate to reach out if you need any assistance with future orders.
The shelves were difficult to fit into…
The shelves were difficult to fit into the frame - I had to use a screwdriver to lever them in. The shelves do not hang very evenly i.e. the gap between some shelves is a bit narrow. Delivery came on time.
21 oktober 2024
Svar från Educational Toys
Thank you for your feedback! We’re sorry to hear that the shelves were challenging to fit into the frame. We strive to make assembly as easy as possible, so we’ll be looking into the design and instructions to improve the process.
It’s great to know that delivery met your expectations, though we’d love for the entire experience to have been seamless. If there’s anything else we can do to assist, please feel free to reach out. We’re here to help!
Svar från Educational Toys
Thank you for your kind words! We're thrilled to hear you enjoyed the quality of our product and our service. Looking forward to serving you again!
Svar från Educational Toys
Thank you for the wonderful feedback! We're thrilled to hear you enjoyed our service and look forward to serving you again soon!
Svar från Educational Toys
Thank you so much for your review! We're thrilled to hear that the delivery was quick and that the product is working perfectly for you. Enjoy, and feel free to reach out if you ever need anything!
Svar från Educational Toys
Thank you so much! We're really happy to hear you’re loving it! 💖 Your excitement made our day!
Its broken already
Its broken already. The poles are so flimsy they broke on first use. Hardly built for toddlers. My previous dark den was of much sturdier build, despite costing less and it lasted for 10 years without a single issue. Very disappointed.
8 oktober 2024
Svar från Educational Toys
Hi Debbie,
Thank you for taking the time to share your feedback. We're truly sorry to hear that you had a disappointing experience with our product. Our aim is to provide high-quality, durable products, especially for little ones, so we take your comments very seriously.
We understand how frustrating it must be, especially given the longevity of your previous dark den. We'd love the opportunity to make this right for you. Please reach out to our customer support team at care@educationaltoys.co.uk, who would be happy to discuss a replacement or refund and ensure you find a product that meets your expectations.
Thank you again for bringing this to our attention, and we hope to resolve this to your satisfaction.
Warm regards,
Hayley
Road tape
I ordered some road tape for my grandson , easy ordering , delivery took about a week , good product
7 oktober 2024
Svar från Educational Toys
Thank you so much for your review! We're delighted to hear the road tape was a hit with your grandson and that you found the ordering process easy. We hope he enjoys many hours of fun with it!
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