Edge of Ember  Omdömen 214

i purchased a gold plated neclace from there with an initial and birth stone. It did not last as it was not soldered together properly. it could not be fixed as you can’t heat it up again as the gold plating would melt away. I sent an email asking what they could do - no response. I followed up - no response. Really disappointed with them and the quality of their jewellery!

I really like the jewellery, I haven't had it long enough to comment on quality but the designs are beautiful. I'm reviewing the service provided at a recent sample sale. My mum and I visited the sale and I ended up purchasing £300+ worth of jewellery. During our time there my mum was urging me to hurry up so we could leave. She didn't tell me until we left that one of the staff there was literally following our every move and staring at us like we were going to steal something. She felt really uncomfortable and out of place. She was a south-east Asian lady and I think she may be the owner of the brand, based on a photo I found on their website. We're honest people and we paid for everything we took, it's just a bit disheartened to get profiled like that, especially in such a small room with multiple staff members. That being said the lady at the till was lovely and a pleasure to be served by.

Good delivery time beautifully packaged lovely earrings

I had previously ordered a necklace for my daughter whist in the UK and loved the quality so decided to treat myself to one as well. This time I ordered from the US. The communication tracking my order was excellent and the necklace arrived earlier than expected. I love my monogram necklace and wear it all the time. I’ll definitely use EoE again.

The delivery was really quick and the quality is amazing.

Lovely earrings and necklace. Very delicate but feel good quality. Packaged well and delivered tracked by RM.

Beautiful jewellery and great customer experience

My order was cancelled by the company so I didn’t receive my order

Haven’t been this happy with a pair of earrings for years !! Absolutely love them.

They always deliver on time and pieces come well packaged.

Every detail of these pieces is even better than I expected! I couldn’t be more excited to give these to my bridesmaids.

The website was easy to navigate and gave a very accurate description of the bracelet. The bracelet was just as lovely as I thought it was going to be and came in lovely packaging.

Bought as a gift and my daughter was thrilled. Delicate and beautifully made.

Excellent service
Love the hoops, just the right size. Will definitely buy from here again

Thank you for the great service, good packaging, fast delivery, but there is one small detail that upset me, it is the clasp of the chain. A very small clasp ring that is very difficult to fasten.

I’ve bought a few pieces from this company now so I’m reviewing my overall experience with them. Every item has been of the highest quality, and the pieces are beautiful. I had an issue with the gem stone of one ear cuff falling out. The customer service team were fantastic. The item was replaced quickly with no hassle. I love the packaging, and the polishing cloth that comes with every item is a lovely touch. I get lots of compliments on all my EoE jewellery. I’ll continue to buy from them, and highly recommend them.

I received my delivery in the time frame given.

The website is very easy to native around and there is a of information not only about the jewellery but also about the company

My earrings my just as they were shown on yor website.

I also appreciated the cleaning cloth, which I was nice touch.

Timeless, sturdy and beautiful ⭐️

I love my new Milky Way necklace it’s beautifully delicate great quality and just my style!

After reviewing a product with a faulty clasp and contacting Edge of Ember regarding the issue, they instantly apologised and sent me another pair. I love the earrings and the customer service is great!