Eden Hot Tubs Omdömen 173

Would highly recommend Eden Hot tubs. Thrilled with ours. The service from ordering to delivery is excellent and Dan helpful and friendly throughout! Loving our new hot tub!

Excellent service from start to finish!
We visited the showroom a few times after purchasing to measure various things and asked 101 questions which Dan was more than happy to help with and answer. He was honest about the running of the hot tub and any worries we had.
Communication - fantastic!
Delivery and a tricky installation 5⭐️
Would happily recommend - Thankyou!

I have had my hot tub for several months and have been really pleased with it so far. Even in these days of soaring energy prices my smart meter recons average running costs have been about £1.50 - £2 per day. All was going well until one of our frequent Cornish storms blew the lid off (did my daughter secure it properly?) destroying the lid lifter in the process. Having contacted Dan to explore the possibility of new parts I was delighted to be offered a complete new lifter; no charge and fitted free .... now that is top after sales service.

What a brilliant service and customer experience Eden Hot Tubs deliver, so highly recommended.

From the first call to the actual install day could not be faulted.

We are so pleased with the Exquisite hot tub, beyond all our wildest dreams and expectations.

Dan and Nick have tons of experience, advice and guidance, and just a phone call away.

Keep up the great work, we would recommend you and your company to anyone.

Again thanks, Dan.

From the moment we entered the show room Dan made us to feel very welcome. I knew what I wanted and Dan showed us a variety of hot tubs that met our requirements and we purchased one!

At no point did Dan give us a hard sell and was really open and honest about different aspects of owning a hot tub.

Our tub was delivered and installed today and the crew were excellent and overcame steps and a few other obstacles without and any qualms. I was shown all the controls and features and felt confident about looking after the tub and it’s operation. I can’t recommend Eden Hot Tubs enough and wouldn’t hesitate to use again.

We visited their showroom in August 2021 to view what Hot Tubs they had to offer. There was a good selection of models, some filled with water so we could see what they could do and others empty so we could sit in them to get a feel for what they are like inside. The salesman was able to tell us all we wanted to know and was helpful without being pushy. We were able to just browse and ask him questions as and when we wanted.
Once we had decided on our purchase, the whole process for arranging delivery was explained to us and we left feeling very confident that this was the right place to have ordered from. Both Dan and Nick from Eden kept us informed at every stage, and they were very patient with us when we experienced an issue with our electrician which caused delays at our end (no fault of Eden Hot Tubs).
The day before delivery, we were called to confirm all details (we had arranged for a crane to get it into our garden).
On the day of delivery, it arrived promptly and the delivery guys were very friendly and professional. Once in our garden, it was quickly wired in and filled up and they gave me a demonstration of how to operate it and what I needed to do with the chemical kit. They stayed until the temperature had risen by one degree so they were sure that the heater was operating correctly. They then cleared away all the packaging before they left.
The experience was a pleasure and we look forward to many years use from our Eden Hot Tub!

Couldn’t recommend Dan and the team from eden highly enough. I was a first time buyer and spent a long time shopping around and speaking to different companies. Nothing was too much trouble for Dan and he spent a lot of time and effort going over the ins and outs of all the different models available. I finally decided on the right hot tub for me and am over the moon with the end product. The service overall has been brilliant and even the guys who delivered the tub explained everything in detail and were a great team

Eden hot tubs are a fantastic company. Great customer service by giving excellent advice with choosing a hot tub and efficient delivery. Great communication and friendly service.
Would highly recommend. 5 ⭐️
Thank you

I visited Eden’s show room this summer, spent an hour or so asking all sorts of questions (that the team have probably heard a hundred times before) and was made to feel like their most important customer.
We talked through the various options and what would work for my me and be usable by my mother who wanted the hot tub to help her arthritis.

We decided that day to buy from Eden and put down a deposit the next day. I spoke to the team a couple of times to make sure I was prepared for the delivery day. They were great throughout. And even did a couple of quick site visits before delivery - you definitely don’t get that with B&Q or some other national/ internet supplier.

Delivery was quick and painless at exactly the time they said it would be.

I honestly couldn’t think of a better experience that we had with Eden. To top it all off they were significantly cheaper than other suppliers and have been able to answer all my questions.

I’ve recommended them to a few people and wish them and their future customers all the best.

As a final plus point, the hot tub itself is amazing, plugged in and was ready in 24hrs. Exactly what we wanted, looks far more expensive than it was AND has had a great impact on my mum’s arthritis.

Excellent service, quick, efficient, fuss free. Did exactly what they said they would do. Thankyou Dan.

Fabulous
Dan was soo helpful throughout the process... always available immediately to answer any questions or queries regarding installation ....
Great service and highly recommend
We love our new hot tub ... best destresser ever
Thank you

Really impressed with the service. Dan was friendly and helpful throughout and the installation was hassle free. The hot tub is amazing, wish we had got one before now. Would highly recommend Eden Hot Tubs.

Excellent service from Dan and the team. Tub was a little later than expected but that was out of Dan’s control. Tub is amazing and with Dan’s contacts will soon have complete package for our dream hot tub experience at home.would highly recommend. Thanks Mel & Kerrie

Dan and the team provided superb advice and service from start to finish. We had been thinking about getting a hot tub for ages and Dan talked us through the different options. We choose to buy from Eden Hot tubs because they were a real company with a showroom and therefore will be there to support us in in the future if there were any issues. They work across the country too so you feel you are in safe hands. The delivery and set up was seamless and completed so quickly. We had our hot tub within 5 days! Dan and the team were fantastic and we can recommend them without hesitation. We are delighted with our incredible hot tub. Phil and Jude

Excellent customer service from starting your search for the right hot tub. No hard sale just a relaxing space with plenty of selection for what's right for you. Installation on the day very smooth and great explanation on how everything works and how to clean and keep clean. Very happy with the complete service

Dan couldn't have been more helpful.. had a brand new Hot Tub installed within 2 weeks, excellent service and always kept me up to date with progress on delivery.. Thank you

Hot arrived as agreed. Installed and shown how to use the controls. Guys that delivered were very careful and considerate when transporting from their vehicle to our garden as to not damage anything. Very polite and helpful.

This company is the best i have ever dealings with the installation engineers where brilliant dan and nick couldn't wish for better service well done to this company highly recommend

Great service from Dan and the fitting crew. Would highly highly recommend Eden for all your hottub needs! We have been in every day. Fantastic addition to our garden. Thanks Dan!

Excellent service from start to finish, Nick explained and talked through the range of tubs and sent me a video from the show room of the tub I'd picked. I was kept upto date with delivery. The date had to change on my part due to isolating but that wasnt problem, they bent over backwards to find a suitable date. My hot tub came yesterday and i love it. Thanks Eden.