Eden Hot Tubs Omdömen 173

Great service from when we visited the showroom to the day of delivery, the guys installed the tub and walked me through all the maintenance, enjoyed a dip the same night.

From the extensive showroom with knowledgeble super friendly sales staff, right through to the excellent installation team, that were so 'can do.'
If your wanting a hot tub......this is the hot tub company to go to. As near 'perfect ' as you can get

We met the team at the Royal Cornwall show and they were very helpful in explaining the differences between the tubs and so we left to have a think. By Monday we placed our order and everything was so simple after that. We provided a video of the access to the rear of the house and were advised to move some bits. Team turned up on time on the agreed day and the install process was made to look easy. The guys were all very friendly and professional. By mid afternoon everything was done and we had a clear explanation of how to use the tub. Couldn’t ask for a simpler more straight forward transaction.

Eden Hot tubs. Amazing company lead by Dan. Fantastic customer service. We could not ask for better help and support. Everything from the purchase to the delivery and installation couldn’t have been better. Dan and his team are great. Good luck with your new showroom. Thank you Angie.

Excellent customer service from start to finish. Hassle free fast delivery and installation of a great hot tub. Would totally recommend Dan and his team!

Such a fantastic experience from day one.
We could not recommend Eden Hot tubs highly enough. Dan and his team were so helpful from the day we popped into his showroom to the day his team came to install it. His customer service is faultless Great local company. We are so happy with our tub and used it every day come rain or shine.

We purchased our hot tub at the end of January and are delighted with it. The team at Eden were very helpful and didn’t pressure us when we visited, and we were very pleased with the deal that we got. They are a friendly local business and one that we would thoroughly recommend.

From initial enquiry, through to purchase, delivery and installation everything was first class. Dan was always happy to take questions, even out of “ normal working hours”. Delivery was at the specified time and installation quick and efficient. Very pleased with our purchase and highly recommend.

I couldn't be happier with my hot tub experience! The service was incredible from start to finish. The installation team was super flexible, working around my schedule seamlessly, and Dan was always quick to respond to any questions I had. Highly recommend for anyone looking for a hassle-free, enjoyable hot tub purchase!

We recently had our hot tub serviced by Eden Hot Tubs.
Excellent service from start to finish and very informative.
Thank you

Cannot recommend this company high enough. Dan was extremely knowledgeable and helpful when we went to the showroom, making sure we chose the right hot tub to meet our needs without putting any sales pressure on us to purchase.
He carried out the home survey within a couple of days and then arranged for the tub to be delivered, it had to be craned over the bungalow which again all went off smoothly and was quite exciting to watch. We are absolutely thrilled with the hot tub and would not hesitate to recommend Eden Hot Tubs. Absolutely first class service.

I cannot recommend the Eden Hot Tub Team highly enough.

We initially attended their showroom near Redruth as something to do on a wet and miserable day. We found their showroom to be well equipped, with a wide range of Hot Tubs and Swim Spas on display.

Harry was the member of the team who was present that day. He was polite, professional and knowledgeable, answering all our questions. There was no hard sell and we were left to our own devices to choose the Hot Tub that suited our requirements.

There were no hidden charges. The listed price included delivery / installation, steps, cover and chemical starter kit. Harry also confirmed that they would be able to take away our old Hot Tub, free of charge, which for me was a deal breaker.

Such was our impression of Eden Hot Tubs, we paid a deposit for our chosen Tub there and then.

A mutually agreeable delivery date was confirmed. In the intervening weeks I had excellent comms with Dan (Harry’s father), who gave advice in relation to the base dimensions, electrical requirements and general installation logistics for our new Tub.

On delivery day the Installation Team (headed by another Dan) arrived punctually, and the new Tub was installed with the minimum of fuss.

There was a problem however, which was solely down to our water supply being from a bore hole. This resulted in it taking much longer than usual to actually fill the Tub, and the water was cloudy. I must reiterate that this was due to our water supply, and nothing to do with anything done by the Eden Team who were not fazed by this issue. They advised us what to do to resolve the cloudy water, and true to their word, less than 18 hours later the Tub water was crystal clear.

The service provided by the whole team was excellent from start to finish. I have no hesitation in recommending Eden Hot Tubs, and will definitely be using their services again, when I can work out where to site a Sauna.

This customer service template for Eden Hot Tubs should be what other companies should strive for.
Dan was great from the get go. Brilliant comms, low pressure sales. Very relaxed and knowledgable.
Small issue with the tub ( non Eden related) being sorted quickly by the company.

Daniel and his team at Eden hot tubs provide excellent after sales assistance I would thoroughly recommend this company.

Absolutely brilliant service from start to finish.Communication from dan at the base was spot on and then dan the engineer nailed the fault quickly and efficiently. Great to have these guys in our local area . Thanks very much to you both. I would also have no hesitation in recommending these guys and before you ask,no I'm not related!!
Cheers Steve Jones

A five star experience all the way from the very start. We were unsure which tub suited our family needs but we were guided by Dan and his expert knowledge.
Fabulous communication prior to installation as regards siting , delivery access and electrical services needed.Nothing was left to chance , very thorough. On the day of install the full team arrived making it an easy installation. Nick gave us a very detailed and thorough guide through use of chemicals etc and helped set up for the first time. Very professional.
Fabulous service by these guys clearly a very efficient team.
Happy Wife= happy life and she’s very happy now. Can’t stay out of the tub it’s great. Thanks guys.

Absolutely the only place to buy a hot tub from. Dan and the boys were superb. Very knowledgable .
From start to finish the whole experience was first class.

Awesome is the only way i can describe Eden Hot tubs, installation was perfect (even though very tricky & a lot of heave_hos) after sales is second to none!
Dan,Nick & the guys = an easy 10/10
Sauna next👌

I have recently bought a hot tub for a holiday let in Cornwall, I was recommended Nick and Dan by a friend who has an Eden hot tub and Nick talked me through every detail and all the potential options, he then organised for a crane to deliver and place the hot tub in an awkward position and it was installed very rapidly. I’m super pleased with the results and the follow up service has been first rate!

Eden boasts an impressive showroom, crystal clear communication and guidance, patience and accommodation of an ever changing timeline for delivery, and installation completed with an exceptional level of attention to detail. Every aspect of the service we received from Dan, Nick, Dan and the team at Eden has been above expectations.