Bought the Navigator for our son. Magnificent piece of work. He liked it very much. A gift with a difference. The emails with the team were answered immediately and the product arrived on time. Ve... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service ! My husband accidentally broke a link resizing his watch. I contacted the company to see if we could purchase a new band and provided them with pictures. I longer had my or... Se mer
Företaget har svarat
I love my Helm watch! So different than any other watch I have and is the first watch I've had that multiple strangers have commented on...and I've only had it for a little over a week! Terrific... Se mer
Företaget har svarat
I really like this bracelet, even though I am not really a bracelet person. I docked a star because the instructions for how to remove links are printed on craft paper which makes them very hard to re... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
🔥 EcoWoodWear – Not Just a Watch. A Statement. At EcoWoodWear, we don't just sell watches – we sell identity. Crafted from real wood and built to stand out, our timepieces are made for those who move different. Inspired by nature, designed to elevate your style. Our mission? To bring premium, bold wooden watches to the scene – without the crazy price tag. Every piece is lightweight, eco-conscious, and guaranteed to turn heads. Wear something they’ll remember. Wear EcoWoodWear.
Kontaktuppgifter
Danmark
- ecowoodwear.com
4,7
Utmärkt
86 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Service is fantastic.
The watch was delivered as advertised. It is an unique and beautiful watch. It took some care for me to adjust the band using the simple tool that came with it but once I got the hang of it, adjusting the band was easy.
I was a bit concerned ordering a watch from overseas as this was my first time. But I was relieved when they contacted me and ensured that I can track the delivery process.
Because it is made of wood, I wondered how it would fare when exposed to water. I was careful that I did not shower with it on or go swimming etc. But when I was washing my dishes (with care) where the watch was never submerged, even this action caused the watch to condense under the watch case. The condensation would not go away. I emailed Ecowoodwear and Ben immediately responded back.
After a bit of back and forth with them trying to understand how I used the watch along with a photo of the damaged watch, they sent me a replacement watch. Now, that is great service! They are a legit company with great customer service. I would buy from them again.
But these wooden watches are not meant to be exposed to water, so even walking in the rain or light washing dishes can be damaging to the watch so extreme care needs to be taken when wearing the watch. Just think of it as a piece of art work that you don't want to expose with water and you should be fine.
Thank you Ben and team!
1 augusti 2025
Omdöme utan inbjudan
Replacement bracelet
Unfortunately I had to contact Ben about the engraving on the bracelet I ordered. Emails were answered promptly and politely and a new bracelet has arrived with the correct engraving. The bracelets are so beautiful and I would definitely recommend this company.
Sometimes things happen but the mark of a good company is how they handle issues like this. They were so apologetic and sent us our new bracelet quickly and without any fuss. Thank you Ben and Emma 🌟🌟🌟🌟🌟
28 augusti 2025
Omdöme utan inbjudan
Good quality and fast customer support…
Good quality and fast customer support would definitely recommend
18 april 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.