Eco Haus Solutions Omdömen 

It would be zero but can’t give zero and leave a review.
My mother has still not received her money back despite emailing the Company on numerous occasions. She either gets no response at all or an I’ll chase this up with the Director. She cancelled the order the very next day and requested a refund of her deposit almost a month ago now.
This is extremely stressful for her.
She has phoned and emailed customer services but as yet has had no update on her refund.

Ordered wall coating subject to coating be brush applied to ensure pointing joints well treated. No way fitter said only spray applied took about 10 mins against 4 hours by brush ? Have ordered a second wall but after 6 weeks no action as no order raised until I complained Maybe I am trusting this company as bone -fida but see what next fitter says Disillusioned customer

Everything went well, happy with the job, workers polite and helpful, cleaned up after themselves.

Very speedy service from assessment of need for new windows until delivery and installation. Installers efficient and worked well as a team. Contacted by company at every step of process to confirm dates and seek feedback on satisfaction with work carried out

My elderly mother was persuaded to have a survey on her home and pay a deposit that increased 200% when making payment. The work did not need doing and she cancelled the following day and has still not received her deposit back. She has emailed almost every day requesting an update on her money but either gets no response or just a regurgitated version of the same one i.e. we will chase up with our accounts team or director
She just wants her money returned

Nice and professional staff, came in and out to conduct a test and I managed to save half off my previous bill so I’m buzzing

Efficient and very friendly . Explained everything in detail

Operatives arrived on time and didn't waste time getting on with the work. Pleasant people who one felt wanted to do the job correctly.
Only glitch was a price quote inadvertently entered wrong but put right when noticed - and Customer Service checked with me to make sure.
All OK thanks.

Windows very efficient from week 1 ,front door just finishes the look off.

If I could give this ‘company’ a zero I would. But you can’t do here goes, oh and this will more than likely be deleted because that’s what you do with posts that show this company for what they are. My Vulnerable 91 year old Mum had a visit off and ‘salesperson’ who then talked her into signing up for new glass in UPVC windows that were 40 years old. Next problem he had her sign two cheques, he filled one in and said he’d torn the second one up, no evidence of this in any of her bins!!! And then when we manage to get both cheques cancelled they then keep phoning her. To top it all off we then had a phone call off them asking for my Dad, who has been deceased for over two years!! I really wish something could be done about companies like this. They seem to prey on the Elderly and Vulnerable!!

If I could rate this heavy selling tactic company ZERO stars I would, their tactic of trying repeatedly trying to sell my 90 year old vulnerable Mother who suffers with Dementia products that are over priced and not required is appalling. steer clear

1 star cos can't give none, Very heavy sales tactics to a vulnerable 90 year old with dementia & limited eyesight, sales rep even signed to say she didn't require an advocate & wrote cheque for deposit for her too as she can't!! Emailed company and got no response at all to my complaint, thankfully bank cancelled the cheque. Still keep constantly phoning her despite us asking them not to!!!

The window units that were replaced were great and the fitters were fast and cleared up after them.
The sales person who called initially sold me a package, clean the upvc frames and refurbish windows. The representative who made the appointment with me said that the fitters would be here 2 hours or thereabouts but they were here for 40 minutes. I am happy with what they did but did not get the clean etc as I expected.

I’m very upset with this company I have tried several times to ask for my deposit back and they seem not to want to refund me. I have rights for a cooling off from their pushy sales team. The real character of a genuine company comes to bear if you have a change of mind they would be gracious and do the right thing. I’m being lead a merry dance for my refund. Avoid at all costs.
Thank you!

The workmen where very good and very efficient. They were very tidy and both worked well together.

Workmen punctual and friendly.
Cleaned up BEAUTIFULLY when they'd finished, not a speck of dust anywhere!

First thing, arrival time, accurate to within 5 minutes.
Setting up workspace, done with no fuss, large clean
sheet covering floor and adjacent furniture.
Removing one of original frames proved to be a problem due to internal mechanical failure, but taken out another way, all removals carried out quickly and cleanly. New windows fitted and tested, found ok. Job well Done.

The workmen that did the work were very polite and professional. I have been told by family members that the job is very well done with a good finish. Will certainly use them again

Good work , arrived in good
Time and very efficient.

The workmen who installed my windows were punctual, polite and professional. They were also very clean and left everything perfect. I was very pleased with the result