Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... Se mer
Företaget har svarat
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... Se mer
Företaget har svarat
Very poor placed my first order and was cancelled without a reason will not be using again
Företagsinformation
Skrivet av företaget
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Kontaktuppgifter
Unit 6 Harris Street, m8 8eg, Manchester, Storbritannien
- info@ecigstoreuk.com
- ecigstoreuk.com
2,8
Medel
205 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MCR Vapes Limited
Hi Luke,
Thank you very much for sharing your feedback with us. We worked hard to meet the expectations of customers like you & we are glad that we hit the mark. Looking forward to your next visit.
Kind Regards
I received my vape and it didnot work…
I received my vape and it didnot work so returned it and awaiting a replacement or refund as I’m not sure what’s happening ,?? I did request a replacement but I’m awaiting a response from them
13 juli 2023
Svar från MCR Vapes Limited
Hi Amande,
Thank you for your review. We have sent your replacement. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Very good quality products
2 juli 2023
Svar från MCR Vapes Limited
Hi Umar,
Thank you very much for your kind review. We are glad that you enjoyed our products.
Kind Regards
Constructive feedback
Fast service which important if you are running low on product, helpful and accurately described, the most important is the competitive pricing, whilst the great service is very important , price will always play a factor in my decision to re order, and maybe applying worth while discounts for returning customers could be used to retain your customer base
9 juli 2023
Svar från MCR Vapes Limited
Hi Martin,
Thank you very much for sharing your feedback with us. We work hard to meet the expectations like you & we are happy that we hit the mark.
Kind Regards
Fab service quick delivery and great…
Fab service quick delivery and great customer service
16 juli 2023
Svar från MCR Vapes Limited
Hi Sarah,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Looking forward to your next visit.
Kind Regards
Great prices and quick delivery
4 juli 2023
Great item with super fast delivery.
Great item with super fast delivery.
Highly recommended
1 juli 2023
Svar från MCR Vapes Limited
Hi Karl,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Kind Regards
Svar från MCR Vapes Limited
Hi Angela,
Thank you for sharing your feedback with us. We are glad that you enjoyed our service. Looking forward to your next visit.
Kind Regards
Sent wrong items and ignored any…
Sent wrong items and ignored any contact I made with Them wouldn’t even give one but I have to
29 juni 2023
Svar från MCR Vapes Limited
Hi Jason,
We are sorry you are not satisfied with your purchase. We sent you an email that kindly return these we will refund you. We will pay for the postage as well & if you want a partial refund we will do that for you. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Hangsen liquid
First time ive used this company no problems ordering goods and delivered next day
18 juni 2023
Svar från MCR Vapes Limited
Hi Alan,
Thank you for sharing your feedback with us. We are glad that you enjoyed our service. Looking forward to your next visit.
Kind Regards
Svar från MCR Vapes Limited
Hi George,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback with us. Looking forward to hearing from you.
Kind Regards
long time a vaper first time buyer
long time a vaper first time buyer from this site and all was v good. fast delivery and items were as described. I will defo buy from these guys again.
19 juni 2023
Svar från MCR Vapes Limited
Hi John,
Thank you very much for sharing your experience with us. That made our day. We are glad to serve customers like you. We are looking forward to your next visit.
Kind Regards
Scammers!
Order #75136
Ordered AROMA KING 3500 STRAWBERRY ICE CREAM
Received:
ELUX LEGEND 3500 STRAWBERRY ICE CREAM.
TOTALLY DIFFERENT PRODUCT/FLAVOR/TASTE.
ADVERTISED ON WEBSITE IS AROMA KING.
I WILL NOT ORDER AGAIN FROM THIS COMPANY.
21 juni 2023
Omdöme utan inbjudan
Svar från MCR Vapes Limited
Hi,
Apologies for the mix-up & any inconvenience it has caused. We have forwarded your complaint to our team. We will try our best to rectify the issue. Kindly contact us at info@ecigstoreuk.com for further assistance.
Ordered an ecig never arrived
Ordered an ecig never arrived. Emailed company to find out why and they never teplied
30 maj 2023
Svar från MCR Vapes Limited
Hi Dean,
We are sorry you are not satisfied with your purchase. We have dispatched your order with the tracking number. Here is your tracking number TK581857639GB. Royal Mail message "Your item was delivered on 02-06-2023."
Kind Regards
Svar från MCR Vapes Limited
Hi Marie,
Thank you for sharing your feedback with us. We are glad that you enjoyed our services. Looking forward to your next visit.
Kind Regards
I ordered GZ coils and you sent me GT…
I ordered GZ coils and was sent GT coils, which I can't use. They said they would send me the right coils, then changed their minds and refunded me a few days later. If they weren't in stock in the 1st place, then why didn't they know and then send the wrong ones ?? Got a quick reaponse and refund, luckily, but disappointed with this company.
10 juni 2023
Svar från MCR Vapes Limited
Hi Tim,
Apologies for the mix-up & any inconvenience it has caused. We have refunded your payment.
Kind Regards
Geekvape Obelisk 200
Excellent service from Ecig Store,great product and good value for money…I’ll give it 5*****
22 maj 2023
Svar från MCR Vapes Limited
Hi Christopher,
Thank you for giving us a 5-star review. We really appreciate you taking the time to share your experience with us. Looking forward to your next visit.
Kind Regards
I only like a certain juice and I found…
I only like a certain juice and I found it with this shop also loads cheaper. It was sent freepost very fast as well. Packaged well. So happy top people
19 maj 2023
Svar från MCR Vapes Limited
Hi Jill,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback with us. We hope you’ll come and see us again soon!
Kind Regards
I've ordered twice from this company…
I've ordered twice from this company and my goods have arrived promptly in just 2 days.The product itself offers a wide variety of flavours that taste really nice,I will keep ordering from them, very satisfied.
26 april 2023
Svar från MCR Vapes Limited
Hi Tracey,
Thank you for your 5-star review. We shared your review with our team. This made our day. Looking forward to your next visit.
Kind Regards
Easy ordering and fast delivery
23 april 2023
Svar från MCR Vapes Limited
Hi Dawn,
Thank you for your kind review. We are happy that we meet your expectations. Looking forward to serving you again in the future.
Kind Regards
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.