We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Se mer
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Se mer
I got my ECard for my farewell from my last org and I faced an issue with the voucher the team has provided for me. I send a mail for help and I was supported with quick response and fast resolution w... Se mer
Företagsinformation
Skrivet av företaget
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Kontaktuppgifter
128 City Road, EC1V 2NX, London, Storbritannien
- contact@ecardforest.com
- ecardforest.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The system was so easy to use and also…
The system was so easy to use and also straightforward including the collection pot. I used EcardForest to organise a card and collection for a friend that had lost her child and this was a quick and easy way to support my friend. The range of card selection and designs were beautiful.
There was an issue over how I accessed…
There was an issue over how I accessed the money into my bank account I wanted to use it for a specific reason. I emailed Dayana explaining the problem and she replied straightaway resolving the issue within 24 hrs. It had been causing me a lot of anxiety and she sorted it immediately
Cant thank her enough , she was brilliant
Dayana was very helpful with answering…
Dayana was very helpful with answering my questions and helping us figure out an issue. She was quick in responding, helpful and kind. Thank you Dayana for your help.
A very quick response to a query which…
A very quick response to a query which I wasn't able to resolve myself - excellent customer service!
Lovely looking ecard
Lovely looking ecard. I received a very quick response when I logged an issue with sharing the card (just user error)!
Excellent and fast customer service
Excellent and fast customer service! I had trouble figuring out how to deliver my card and Dayana responded to my email very quickly. I was pleasantly surprised to receive a personal email and a solution immediately. Many thanks!!
Fab customer service!
Dayana got back to me super quickly when I had an issue with my e-card. She was friendly and helpful and sorted everything out straight away. Really appreciate the great service, thank you Dayana!
Dayana was super helpful and solved my…
Dayana was super helpful and solved my issue even sooner than I expected!!! Huge thanks to her from me.
Used EcardForest since 2022 - Great for Office Collections.
Have used EForest since 2022. Great for office collections, so easy to setup, distribute and send. Customer service has always been efficient and helpful e.g. today a colleague accidentally added an extra zero to a contribution; emailed the team and they refunded the error under 4 hours. I'd recommend.
Convenient and easy to use personalized cards.
We always use EcardForest when sending a card to someone at work. It's really easy to use and if you do make a mistake (like I did), customer service are really helpful, especially Dayana who helped me.
I like the choice of card designs and the GIFS, would highly recommend.
DAYANA REALLY HELPED ME THROUGHTOUT THE…
DAYANA REALLY HELPED ME THROUGHTOUT THE PROCESS
Definitely recommended!
Immediate assistance to inquiries, helpful and user-friendly site! Will use again in future!
Resolved my problem very quickly and…
Resolved my problem very quickly and efficiently. Thank you, Dayana at Ecardforest ♥️
I got a relatively quick response and…
I got a relatively quick response and it was completed as I had asked.
Dayana was very helpful and promptly…
Dayana was very helpful and promptly addressed my request.
Heartfelt thanks to the EcardForest Team
This was my first time using EcardForest, and I was drawn to their vivid and cheerful card designs. However, I encountered an issue with the PDF download—the Chinese fonts were missing entirely. I’m truly grateful to Dayana from the EcardForest Team for her prompt response and perfect solution. Her support made all the difference!
Great service
We have been using EcardForest for a long time, and customer service ( Dayana)is always brilliant!
Great experience and service!
Dayana is great!!
Dayana is great! Super responsive, very quick and accurate :)
Dayana
Dayana was extremely helpful, I was needing my ecard tidied up (I was frightened I would end up deleting messages) The site is easy to use but always on hand if you need help with anything.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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