Max was incredibly patient, we were on the phone for over 90 minutes trying to book Azores Air whom we had a very difficult time booking directly via the website (did not recognize US credit cards -... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
. We called we only speak spanish unfortunately they dont have bilingual representive because its over seas not in usa , probably india or pakistan . they booked a flight without confirming the flight... Se mer
Farran was very professional and helpful with booking my Daughter's fright he was very patient and caring about my concerns. I was unable to talk well He was very patient and walked me through my book... Se mer
Marcus helped me out and he was very thoughtful. He realized that they used an incorrect email address so that i would not receive their intended email. Also he realized that it was not my credit card... Se mer
Företagsinformation
Skrivet av företaget
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
Kontaktuppgifter
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful representative
Very helpful representative that helped me make changes on a flight to a different type with United because economy regular was sold out.
Very helpful, courteous and professional.
Great i like thim
I received the best and honest services…
I received the best and honest services from your company
Xavier
I was very lucky to have the nicest gentleman. He was so helpful and took the time to figure out a perfect solution to my problem. He went way out of his way to help me make my trip.
Xavier was extremely helpful
The price went up in one day
The price went up in one day! I feel like that the initial price was just a "hook" . I have not traveled yet but I will reach out when I do.
Customer service personnel was very…
Customer service personnel was very helpful, patient and courteous.
Enthusiastic and friendly
Best prices and straight forward…
Best prices and straightforward process with swift confirmation
Very quick to respond with updates and…
Very quick to respond with updates and to book flights.
Never book third party
Legal theft, charging $8500.00 for a $4000.00 trip.. you all should be ashamed!
Was a good experience .thanks tom for…
Was a good experience .thanks tom for helping me out good customer service
Marlin is a great representative
There was a problem with my booking, and I was contacted right away. I spoke with Rep. Marlin and he was very knowledgeable and attentive to my requests. I called again and got a different rep who was not as knowledgeable. I asked to be transferred to Marlin, and he got me a new booking the way I wanted. He is a valuable employee, and I commend his work.
Sandra Lee is the best
Sandra Lee is the best. She convert problems of the customers in solutions!!!
Informationen
Toms service was great and very helpful I liked how he handle my phone conversation over the phone
This took some time but Marcus really…
This took some time but Marcus really helped me through the entire process of me missing my flight and helped me rescheduled with minimal costs.
It started out like crap
It started out like crap. My $98.00 ticker I was told by Jake had gone up to 150.00 I was upset and hung up. I wanted to make sure my card wasn't charged, so I called back spoke to Nickie I told her why I was calling and how the price went up $50. I hung up. She called me back and found a $120. Ticket for me. She was very kind and patient. Nickie did very good.
Debby Barajas
Great& fast
Don't use unless you are 100% sure about your itinerary
difficult to reach for assistance. difficult to understand service reps. (heavy accents). ridiculous change fees. will NEVER use again
Clear communication
Clear communication , patient and helpful assistance.
Agent Brandon worked carefully to resolve card issue not related to Ebooktrip to successfully complete process and followed up to confirm .
Excellent , professional customer service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








