I was looking to change the front discs on my BMW and looked at the EBC website as I'd used their parts in the past. The site is excellent, as is their knowledge and information. After I had placed th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice easy ordering experience, the website filters help guide you to exactly what you need. Haven't fitted the discs to the car yet, but I've used them before and found them great so can't see any r... Se mer
Företaget har svarat
Were a massive help as I have AP racing callipers on my car and hadn't a clue which pads I needed but got there in the end and great value product too
Brilliant experience all around. Ordered 2 front motorbike pad sets, only one arrived. Called customer service as soon as they opened the next day, explained the situation, and they sent out the other... Se mer
Företaget har svarat
Företagsinformation
- Bildelar
- också i
- Motorcykelaffär
Om EBC Brakes Direct
Skrivet av företaget
EBC Brakes Direct is your number one source for brake products for cars and motorcycles with same day shipment of over ten thousand quality brake parts. We sell only the very latest EBC materials and can help with any fitment or technical issues 9-5 weekdays with our experienced group of sales staff and technicians.
EBC Brakes Direct
Fast and Free Shipping
Free next day deliver on most orders
Most orders will be delivered next day and shipping is free - order must be £50 or more after all discounts and taxes and free shipping only applies to mainland UK. Please check our website for further details to ensure your area is included in our free shipping offer.
Kontaktuppgifter
4,7
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 77 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från EBC Brakes Direct
Good afternoon Terry,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Andy,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
great product helpful staff and fast…
great product helpful staff and fast delivery many thanks
10 augusti 2026
Svar från EBC Brakes Direct
Good afternoon Mike,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
great website
great website , postage was super fast , will definitely be using again ,
3 augusti 2026
Svar från EBC Brakes Direct
Good afternoon Robert,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you found the website informative and the you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Liam,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received, always good to receive positive feedback.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Patrick,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Watch out for duties etc if not based in uk
Did not realise I was ordering from a uk site with no European distribution warehouse. Net result was 20+ euros in shipping plus 40+ euros in duty, so effectively doubled the price….
Perhaps you could make it much clearer based on shipping address that this was the case. Many other motorbike parts suppliers I buy from have European based distribution to avoid these extra costs.
8 augusti 2026
Svar från EBC Brakes Direct
Good afternoon Steve,
Thank you for taking the time to leave a review with regards to your experience.
We are sorry to hear with regards to the additional duty costs you incurred, unfortunately these are stipulated by the destination country and out of our control. Our website does confirm that we are based in Northampton.
EBC do have many European Distributors, this information can be found on the main EBCBrakes.com website in the Where to Buy section.
We do hope we or one of the EBC distributors can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Very satisfied with website easy to follow and dimensions of pads very helpful be using website and products again
Very easy to follow website and excellent service
28 juli 2026
Svar från EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Emailed to confirm I was looking at the…
Emailed to confirm I was looking at the correct pads for my car and they confirmed with a link that they were correct. Turns out they haven’t even bothered to check if they fit the specific model as they are completely different. Trying to return the products and get a refund was a nightmare. Around a month to get a refund and that was after around 15 emails and an official complaint. I can accept errors, but the customer service is awful considering it was their mistake.
15 juli 2026
Omdöme utan inbjudan
All good from order to delivery.
All good from order to delivery.
The pads work fantastic on our customers mini JCW .
Thanks
27 juli 2026
Svar från EBC Brakes Direct
Good afternoon Michael,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
The pads was completely wrong
The pads was completely wrong, and your techical dept, couldnt even tell which was the right pads,,for my cf moto u10 higjland pro !! You need to get your , list of pads dor the above, correct..
This is in reply to ebc, i will call you tomorrow, i posted the pads back at my expense,amd would be greatful if you reimbursed me please
Rgds
Steven bower
2 augusti 2026
Svar från EBC Brakes Direct
Good afternoon Steven,
Thank you for taking the time to leave a review with regards to your experience.
We are sorry to hear that the pads you have received are not suitable. Can you confirm who you spoke to within our technical department and if the collection of the incorrect pads has been organised.
Thank you.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Peter,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Sh1t happens
Great product, helpful customer service did all they could.
Unfortunately the order delivery went slightly tits up due to FedEx not performing at the level they were contracted to.
29 juli 2026
Svar från EBC Brakes Direct
Good afternoon Matt,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received. We can only apologise for the delay / issues you experienced with the courier, unfortunately this part of the process is out of our control.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Brought ebc yellow pads & discs for…
Brought ebc yellow pads & discs for many cars ive owned, brilliant performance and price 👍👍😎😎😎 only downside is the bedding in process, abit long mileage wise
21 juli 2026
Svar från EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you are pleased with the EBC Yellowstuff pads received. We always recommend the bedding in process to all customers, to ensure you achieve optimum results when driving.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Mark,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with the quality of products and delivery received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Adrian,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
Svar från EBC Brakes Direct
Good afternoon Viezu,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with our service and the quality of products received.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
It would be much easier if you sold…in sets
It would be much easier if you sold brake pads in sets according to make and model of vehicle, I ordered a set of brake pads for front of my bike and only one arrived, when two sets should have arrived as most bikes have two calipers on front and only one at back. This would have saved a lot of hassle having to reorder to make complete.
Like cars or vans when you Oder brake pads you normally get them in sets for both sides!!!!
Otherwise the ordering process was fine and delivery was also great
,
23 juli 2026
Svar från EBC Brakes Direct
Good afternoon David,
Thank you for taking the time to leave a review with regards to your experience.
We are pleased to hear that you were happy with the ordering process and have taken on board your comments with regards to information supplied on the website in reference to 'number of sets of pads' required, and have passed this information on to our technical / data department. We do appreciate feedback such as this as it enables improvement to the information we offer on our website.
We do hope we can be of assistance to you again in the future.
Best Regards
The EBC Brakes Direct Team
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