Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Quick delivery, cheese is well packed and includes cold gels (although the package arrived in the afternoon so they were already room temperature). The cheese is super tasty. I've been buying it for y... Se mer

Betygsatt 1 av 5 stjärnor

Selten habe ich so etwas unseriöses erlebt. Ich habe für über 50 Euro Käse bestellt, nach 10! Tagen war immer noch keine Ware da, nachdem ich eine Mail geschrieben habe, bekam ich als Antwort zurü... Se mer

Betygsatt 5 av 5 stjärnor

My order was delivered without any fuss, was extremely well packed and my cheese was really chilled. The actual product is lovely and, having taken the advice from their website, I’ve been using it... Se mer

Betygsatt 5 av 5 stjärnor

I love eating the Eatlean cheese as a snack, knowing it’s more healthy than eating a chocolate bar and packed with protein.

Företagsinformation

  1. Online-matbeställning
  2. Livsmedelsproducent
  3. Leverantör av livsmedelsprodukter

Skrivet av företaget

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

623 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Must Haves!!!

Wow! I placed a rather large order yesterday and the items have already arrived today (next day). There’s no issues with the use-by dates, everything has a least 1-2 months on it. I have already tried their blue grated cheese as you can purchase this in supermarkets and it’s great. So I opted for the ‘Tasty’ yellow cheese, smoked cheese and red cheese to try these out. The ‘Tasty’ yellow cheese snack bars are great with a stronger mature flavour which makes for a much lovelier snack. The smoked and red cheese also tastes amazing. I’ll be using the smoked&red cheese blocks to cook some dishes over the coming week to really test them out but from tasting them all- I’m very impressed!

17 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I like my cheese strong

I like my cheese strong
and I already knew that low fat cheese is low in flavour, so I wasn't expecting much from a cheese that has only 10% the fat of Cheddar, but I was pleasantly surprised. Obviously it's not going to compare with a tangy extra mature farmhouse but it's similar in taste to a mild/medium cheddar and has a slightly firmer texture, like a gruyere. That's the blue one... the yellow one is meant to taste more mature and has more fat but there's really not a huge difference in flavour so I'm sticking with the lowest fat. The smoked is delicious if you're into that.
I've seen some people talking about mould... I thought so too until I noticed it was exactly the same colour as the packaging. I assume the dye is not toxic or they wouldn't be allowed to use it in food packaging so I'm not worried, but maybe they could have a look at finding a way to make the dye in the packaging less prone to rubbing off on the food as it might put some people off. I'm not marking it down for that because I only care about the food, which in my opinion is great.

7 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible customer service placed order…

Terrible customer service placed order 1st December finally, tried to resolve direct with them but after 7 emails had to go through PayPal .

5 weeks later finally refunded .

Been a customer for years and now I won’t be buying from site again .

1 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst company and service ever

The worst company and service ever
Complete fraud, paid for an order and have been chasing it and a cancellation and refund for 2 weeks now. Zerooooo level treatment ahd customer service.called them multiple times and send several emails and enquiries Never buy from this company ever you will only pay money for getting stressed and never getting your items.

22 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unbelievable

Something unbelievable happened, I bought eatlean grated cheese (blue packaged) and I am a regular customer consuming this product.

There were chunks of mould on the bottom bits of the package which I didn’t notice when I consumed it because obviously I grabbed from the top part. When I noticed it was too late, I can’t describe the abdominal pain, gas, bloating and craps I had during the day I had to rest the entire day because I was feeling very bad.

I have photos and everything as a proof and going to raise a formal complaint about this as it affected my health. Very disappointed as a regular customer.

18 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No delivery, no goods, no contact - scam

This isn’t a business, it’s a scam.

I placed an order on 1 December. Still no confirmation of dispatch today, despite my emailing them on 7 and 8 December to chase, and then ask for a refund.

At this point, I think my only option is to dispute the charge at my bank.

Don’t order: you won’t get it.

12 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

So annoyed

So annoyed. Ordered on the 24th November and I still haven't got my order. Had one reply to an email saying it would be delivered Friday. But now it is the next week and I am still waiting.

10 december 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Tasty products, not so tasty service

Order took a week to be dispatched and only then after the threat of wanting a refund. I was told my delay was down to it being a seasonal period. I ordered before Black Friday so not sure what seasonal rush they were having but slow dispatch appears to be standard judging by the reviews on here. When they did arrive it's a good thing it's cold weather as one ice brick for a large package isn't adequate. The products however are good and tasty. The crunchy cheese bites are a novel little snack, although the truffle one doesn't taste like it has ever even been in the same postcode as something resembling a truffle.

4 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This cheese is absolutely amazing

This cheese is absolutely amazing, I don't miss my old cheddar at all! I never see the full range in the supermarkets so being able to buy direct is great. I often have issues with delivery as I live on an island but I can't fault the customer service. They've refunded a late package, refunded me the difference when I checked out before a coupon was successfully added, and have sent many discounts and offers. Highly recommend this company especially if you don't live on an island. Also the Dr Will's range is excellent and well worth adding to an order.

Thank you for your patience with me and keep making that delicious protein cheese! Leanne

14 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lack of communication

I ordered over a week ago and was told I'd receive an email confirmation, no email was sent. I had to chase this up a via email and it took them 3 days to respond. Finally received a response after 7 days saying my order has just been shipped with an "apology" very disappointed

13 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad business planning

Eat Lean has an absolute market dominance on low fat cheese. No other cheese comes close to how low fat/low cal this is. But the minute one comes on the market I won’t buy from eat lean again. They can’t seem to cope at all with the influx of orders they receive, the past five orders now I’ve had to email asking where my order is only to be sent something along the lines of “sorry a system error occurred we are sending your delivery out today”. How they have let this go on for the years I’ve bought from them with no business plan update is crazy to me. Eat lean can’t still hide behind “we’re a new business getting used to things”. It’s a shame with such a great product that it comes with such bad business planning.

9 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Eat Lean is honestly AMAZING!

I LOVE CHEESE!.. I’m referred to by my close friends as the Cheese Monster!

With that means balance to stay healthy though. I always thought that you substituted taste for health, on some level.

But with Eat Lean I was most definitely WRONG!!

We’ve tried their standard cheese, and today their mature cheese. Let me be clear NEITHER IS A SUBSTITUTE FOR TASTE!!

The cheese texture is a little more rubbery, more in line with say Edam, than a traditional mature cheddar, but that’s more than OK when the taste is as good as ANY mature cheddars on the market and better than lots!

If I can eat more of this Eat Lean cheese, and get better health outcomes, then it’s a certified winner!!

The cheese also slices, grates, and cooks, just like a normal cheddar does, but tastes even better.

Honestly go and try it.. you won’t be disappointed with the taste and you’ll love the health benefits.

25 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Been a loyal customer for few years

Been a loyal customer for few years , placed a order to be told on a Wednesday will be dispatched, be here for the Friday mu sons birthday, never turned up wasn't even dispatched, still waiting over a week later for order , quick enough to take my money customer service is a joke , looks like you've lost quite a few good customers ,

26 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This cheese is the best

This cheese is the best. It is basically just protein so it’s easy to fit into a healthy diet. It melts and tastes good. Love it!

18 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Update

So I get my delivery, no communication plus no attempt to keep the package cool. So I have a box of sweaty inedible cheese.
They haven’t replied to any emails, I have contacted someone on Instagram and asked them for. Refund and a QR CODE so I can return this package.
Now they are not replying.
Cowboy company and should be avoided.
Lost my money and left with substandard rubbish .

5 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Found a great discount code online that…

Found a great discount code online that allowed me to get a great price for 4 blocks of cheese, a 24 pack of protein bars and some soft cheese spread thinking of great I'll give these a whirl because I do love cheese and it's something I've had to reduce in my diet due to high fat and not much else (this product seems to reduce the fat and up the protein!)

Placed my order and got a confirmation though saying congratulations you'll get a notification when your order is ready to ship!

2 days to by and I hear nothing, I try emailing info @ eatlean.com no answer even after the "2 to 3 days waiting period"

I try commenting on Facebook I'm ignored there too

I googled the farm spoke to a lady there who said "I'll pass this to an eat lean representative marked as urgent!"

I found a contact number for eat lean that plays hold music and cuts to a voice mail which I presume is ignored too!

And even messaged on Facebook where I got a canned reply saying email info @ eatlean.com

Any chance a human can contact me I'd be happy to know what you're doing with my money and my order!

26 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No product and no customer service

It's bizarre really, I ordered on Monday and there's been no updates and no response to my follow up by email. I've never encountered such silence from a recognised brand. I'll claim the money back for my order via credit card.

3 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Missing items and out of date products

Ordered 2 boxes of cheese and 2 bottles of egg whites. Only received 1 box of cheese and the egg whites were out of date.
2nd time I have had missing items from Eatlean - ‘customer service’ do not respond to messages. Something has gone very wrong with this company, you can see by the number of negative reviews being posted.

7 juli 2024
Omdöme utan inbjudan

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