Ordered two identical keys from EasyKeys.com and unfortunately one of them did not work. I sent their customer service team an email explaining the issue and attached a few photos for reference. Les... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
One of my 2 used filing cabinets was mislabeled, so the initial provided replacement key did not fit into the lock. Easy Keys provided instructions for providing images for their staff to verify the... Se mer
They're supposed to be making keys that were OEM for Craftsman toolbox the key doesn't match the rest of the keys in the toolbox black vinyl coated they told me that that's what the picture showed th... Se mer
Replacement Keys Fast. Ended up needing 14 keys for cabinets, they were shipped fast and free. I will absolutely order from EasyKeys anytime I need replacement keys for my company. I called to ask a q... Se mer
Företagsinformation
Skrivet av företaget
EasyKeys.com provides replacement keys, locks and accessories for office furniture, filing cabinets, desks, cubicles, credenzas, cam locks, mailbox locks, padlocks, tool box locks and much more. Let us worry about the details, and relax knowing that your order is guaranteed, will most likely ship the same day, & can arrive by 10 am tomorrow! And if you can’t relax, we have real people to answer your questions via phone, email, and live chat.
Kontaktuppgifter
11407 Granite St., 28273, Charlotte, USA
- (877) 839-5397
- info@easykeys.com
- easykeys.com
4,4
Utmärkt
27 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service and and…
Excellent customer service and and quick delivery / no complaints!
18 augusti 2025
Great service the company gets right on…
Great service the company gets right on the order thanks for what you do.
15 augusti 2025
Very helpful and flexible
13 augusti 2025
You sent me 4 keys identical All don’t work. Get rid of A I
You sent me 4 keys identical. I
13 augusti 2025
Svar från EasyKeys.com
Hello,
Thank you for letting us know. We are disappointed to hear the reshipment did not resolve the issue. We have passed the photos of your original along to our production manager and will have another set shipped out today.
Regards,
Easykeys Team
Highly recommend this service!!
Their website made my key replacement very easy, and it's an excellent fit! Highly recommend!
13 augusti 2025
Easy keys was great
Easy keys was great! The first key did not work but they sent a second promptly a no cost and it got my large steel file cabinet open! Great service thank you
13 augusti 2025
Easykey was able to make key for my garage door!s for my…
Easykey was able to make keys for my Overhead Door brand of garage door. I was unable to get them made elsewhere. Thanks!
14 augusti 2025
It actually worked
It actually worked without any filing. It also appears to be a quality made produck
13 augusti 2025
fast and easy
12 augusti 2025
Unusual in today's world
Unusual in today's world, but they always answer their phone. Always helpful, kind and pleasant.
12 augusti 2025
Customer satisfaction
When the code I requested was backordered, they gave me the option to wait or let them substitute. I chose to wait a couple of extra weeks, but I appreciate their offer in case I needed the locks sooner.
12 augusti 2025
Fast- Easy and they know what to do!
Fast- Easy and willing to help and ensure as a client you are 100% satisfied! My first set did not fit, I notified Easy keys, and immediately they began to work on an alternative. The new set arrived quickly and it worked as it should. They were communicative, courteous and had my best interest at heart. Thank you kindly!!
12 augusti 2025
The keys didn’t work and I wanted to…
I'm changing my review to 5 stars. The keys didn’t work and I wanted to return them for a refund and they said they didn’t want them back and I made a mistake and thought they didn't refund my money but I noticed my credit card was refunded. Great business.
11 augusti 2025
Svar från EasyKeys.com
We’re very sorry that the keys did not work with your lock and any inconvenience this has caused you. A full refund was issued on August 18, 2025. If you are not seeing it reflected in your account, please allow a few more business days for your bank or card provider to process it, as timelines can vary.
Please reach out to our customer service team at 877-839-5397 if you’d like us to provide a transaction confirmation for your refund.
Regards,
Easykeys Team
The entire process from start to finish…
The entire process from start to finish was user friendly and very efficient. Products were received very quickly. Thank you
11 augusti 2025
3 stars because customers service when…
3 stars because customers service when I called for the problems with my order was handled efficiently and great butttttt…. My first order didn’t include the lock and missing key…. Then my next order only got the lock and no keys …. Smh
11 augusti 2025
Svar från EasyKeys.com
We appreciate your feedback regarding customer service. We're sorry to hear about the issues with your orders not having the complete set. We are reshipping the additional keys today for you. We'll also review this internally to ensure this doesn't happen again. Regards, Easykeys Team
Wrong keys sent three times with no…
Wrong keys sent three times with no solution. Full refund issued.
12 augusti 2025
Svar från EasyKeys.com
We apologize that a resolution could not be found for the keys that did not work. After reviewing your order, we confirmed that our team attempted to troubleshoot the issue; however, the reshipped keys were not compatible with your lock. As a result, a full refund has been issued.
We sincerely appreciate your feedback and will review our processes to help prevent similar issues in the future.
Regards, Easykeys Team
Easy to work with very polite easy to…
Easy to work with very polite easy to understand
11 augusti 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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