Easy Access Self Storage Omdömen 

128
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Like a hotel for your belongings! I stored my belongings at Easy Access in Stockport and was really impressed with the whole facility. The building is modern, clean and incredibly secure, whi... Se mer

Betygsatt 5 av 5 stjärnor

I used their Trafford site (close to the Trafford Centre) Fantastic service, easy sign up process, competitive pricing and excellent customer service. The great thing about this storage is it’s all... Se mer

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Betygsatt 5 av 5 stjärnor

We have been a customer based at Bredbury for 6 years. A great location providing easy access to all our customers in the North West. Positive, friendly service from all the EASS team, always happy to... Se mer

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Betygsatt 5 av 5 stjärnor

Moved home and needed to store some furniture. We looked around for a storage unit and settled on Easy Access Storage in Bredbury. Very pleased with the service provided, staff were very friendly and... Se mer

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Företagsinformation

  1. Magasinering
  2. också i
  3. Båtförvaring
  4. Flyttfirma
  5. Förvaringsutrymme
  6. Husbilsförvaring

Skrivet av företaget

Our widespread experience in the industry combines with the personal touch only a family-run business can bring. With a wealth of experience and a customer-centric ethos, Easy Access Self Storage offers precisely what our name suggests: convenience and simplicity. We provide secure and accessible storage solutions to personal and professional customers across the Northwest. Our storage facilities are offered with affordable and accessible storage prices. We operate from three different locations, Ashton, Stockport and Trafford. All are easy to get to. Our storage facility in Ashton is located on Richmond street, just off junction 23 of the M60 and follow the A6140. Our Stockport is located just off Junction 25 of the M60. Our Manchester storage facility is situated directly opposite The Trafford Centre. Whether your home or business is in Manchester City Centre, Cheshire or the surrounding areas of Greater Manchester and beyond, you’ll find our self storage units ideally placed for accessible storage solutions. At Easy Access Self Storage, we understand that trust is paramount. Our storage solutions embody this value. This is aptly reflected in the comprehensive security across all our self storage facilities. Each unit is guarded by 24-hour security. Entrance to either of our sites is only accessible through a keycode which we will provide you and each unit is securely locked and monitored.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

128 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(128)

10 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Highly recommend Easy Access

Highly recommend Easy Access. Have used for many years & will continue to do so. The team cannot do enough to help you & it is very reassuring to know that my property is safe & secure! Most reasonable in price too.

11 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really impressed with the staff members…

Really impressed with the staff members and the storage all covid measures in place too. Was left in the lurch by landlord and this company really helped me with storing my things last minute. Still storing with them at them moment and happy to very secure and safe.

2 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really great storage company.

Really great storage company.. top service and a pleasure to deal with.. thank you guys.

30 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Kevin,

It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us.

We hope you'll come and see us again soon!

Betygsatt 5 av 5 stjärnor

Great service as always

Great service as always, thanks again :)

30 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Philip,

Thankyou for the 5 stars! All of us at Easy Access Self Storage really appreciate the feedback!

Betygsatt 5 av 5 stjärnor

Great experience will youse again…

Great experience will youse again highly recommend easy access is perfect for me

30 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Marie,

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at Easy Access Stockport again! Please let us know about your future experiences.

Betygsatt 5 av 5 stjärnor

To be honest

To be honest, we used this company for storage whilst we were moving home. The service was great, They couldn’t do enough for us. Stress free and a great team always friendly. Great value for money and grateful for all their help.
Would definitely recommend. Thank you once again.

28 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Bob,

Thank you for the 5-stars! I will make sure to inform everyone at Easy Access Self Storage Stockport of your fantastic review.

Betygsatt 5 av 5 stjärnor

Fantastic facilities would highly…

Fantastic facilities would highly recommend. First class customer service, the lads were very helpful and always on hand for any assistance.

26 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Craig,

The team here at Easy Access Self Storage is happy to hear you had such a wonderful experience! We really appreciate the feedback and we hope to see you again soon!

Betygsatt 5 av 5 stjärnor

Great customer service and would 100%…

Great customer service and would 100% recommend, Sam was especially helpful and welcoming

25 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Josh,

Thank you for your terrific feedback we really appreciate you taking time out of your day to let us know of your experience here at Easy Access Self Storage. I'll be sure to let our colleague Sam know of your warm words!

Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great Experience all round

Great Experience all round

Top class customer service and storage facilities

24 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Jack,

Thank you for the 5-stars! Hope to see you again soon!

Betygsatt 5 av 5 stjärnor

Great facility

Great facility, easy access is what is says on the tin. All units are ground level and easy to access via a vehicle.

I have received great customer service and an extensive covid safety pack.

Very happy to be back storing back on this site.
By far the best!!

24 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi TXM,

We’re delighted to hear about your positive experience here. With all the COVID-19 related changes our business has had to adapt to, our team is very appreciative to know our efforts have been paying off. Thank you for taking the time to rate us, we look forward to delivering a positive experience.

Betygsatt 5 av 5 stjärnor

Highly recommended

Highly recommended. Ive had a unit here now for 4 years. Friendly staff great prices and access to unit couldn't be easier

24 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Jason,

Thank you for the wonderful review and for taking the time to share your feedback with Easy Access. Our priority is customer service and we are ecstatic that we met that mark!

Betygsatt 5 av 5 stjärnor

Does what it says on the tin

Been using easy access for 4 years now amazing service

24 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Chelsea,

Thank you for the 5-stars!We are glad that the team has managed to meet your needs for the last 4 years!

Betygsatt 5 av 5 stjärnor

5* Very impress with the staff down at…

5* Very impress with the staff down at easy access self storage. Big thanks for helping me from start to finish.

24 november 2020
Omdöme utan inbjudan
Logotyp för Easy Access Self Storage

Svar från Easy Access Self Storage

Hi Josh,

Thank you for the 5-stars! Hope to see you again soon!

Betygsatt 1 av 5 stjärnor

AVOID THESE SCAMMERS AT ALL COST!!

Firstly if I could give this dodgy company 0 stars I most certainly would. My advice to anyone thinking about storing your belongings with this shamble of a company would be to avoid at all costs!! All of my belongings (due to house renovation) have gone mouldy inside the storage unit. The company will not pay out even though we have taken insurance they pushed us in to taking out, they have lied through their back teeth to the insurance company and said there was no mould in the container even though we have photos & videos to prove this (which will be going on social media & to the Manchester evening news soon enough) There customer service is absolutely disgraceful nice as pie before the sale then as soon as they have you under their spell you will soon see their true colours. Please avoid this company at all costs & use the big yellow self storage!! You do not want to be left in this position that me & my family are now left in with all of our belongings in the tip as they were ruined in mould! Disgusting company how they sleep at night is beyond me!!! This isn’t the first time this has happened to a customer either as I have seen the social media posts being shared about the company!

17 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I won't be using them again.

We took up the storage unit for a family member who was moving house.

From the beginning it was not easy. From the first meeting I was 'advised' that our belongings would fit in a certain size of unit, but then when we came to move in the belongings it wasn’t big enough. They did not have the next size unit available so we had to take the next size up again. They promised they would contact us over the next few weeks when a slightly smaller & cheaper unit became available & we could move everything. In all the time that our belongings were there, we never received a call from them about this.

Also, we had to chase them over invoices that were over charged & we had to chase up getting the credit from them. Which toileting be fair, they did sort out.

When we went to remove the belongings when we no longer needed the storage we were told that there had been a security breach a few days earlier & our additional padlock that we put on had gone missing. We were told that they had replaced the padlock that they supplied with a new one.

We were told in an email that we would be reimbursed with the cost of our missing padlock but when I chased this up, another member of the team said that this is not company policy & I would not be receiving a refund for it despite paying for insurance.

The story changed on the events of the security breach depending who emailed me or who I spoke to so much so that it became very confusing & the story tied me up in knots.

They said that they had refunded the cost of the lock that they supplied but this was not the issue & the figures that they quoted were deliberately confusing to leave doubt in my mind about what had happened. This is because invoices are generated a few weeks in advance & the insurance is calculated on a daily rate so it is impossible to keep up with.

It left us wondering for weeks & even now if anything had gone missing from our storage unit. I asked for a copy of the CCTV footage that they said showed no security breach even though we were told off one of the staff members that there had been one.

I asked for a copy of the CCTV footage but apparently that is not possible due to GDPR.

I was offered a discount on any further storage that I take with them. Needless, to say I did not take them up on the offer.

When moving house, it is stressful enough. This only made it more stressful.

18 februari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful...

Simple review..storage not water tight, destroyed some of my antique furniture resulting in great financial cost. The solution they came up with was to erect a plastic garden tent to ' keep my stock dry '.
They said they would reduce the rate if I was to stay as a means of compensation, I run a respected vintage furniture business, how could I operate from such a shoddy amateur outfit and hope to look professional...steer clear at ALL costs. Now locked out of the unit and stock more than likely getting ruined as I refuse to pay for a failed service. Had some poor excuses as to the warrant of their actions, very upsetting especially as I am unable to work due to poor health.
I am considering legal action against them as they literally have ruined my business. I was also highly embarrassed when I spoke to other storage facilities and explained why I needed a new storage option. I'll post any response I get, not that I am holding my breath.

12 februari 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I found the staff extremely helpful.....

I found the staff extremely helpful whilst helping to decide on what size unit i would need and they sorted me out with an excellent price. Popped in to the Bredbury site at weekend to sign up and receive the keys, fob etc which only took around 30 mins or so

Was shown around the site by the manager who was extremely helpful. The unit was clean easy to access and very close to a security camera so more than happy!!

The site was very secure and tidy, easy to access (customers only!) and also simple to get out of from a separate exit

Would recommend Easy Access Self Storage without hesitation!

14 maj 2019
Omdöme utan inbjudan

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