They are doing everything right! They respond to an inquiry almost immediately….. they really put the customer first! First time ordering from them and I’ll continue to do so and will spread the wo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I highly recommend these cases. They are good quality and appealing to the eye. Make sure you order the correct size it’s very easy to select the wrong size when ordering. Customer service is excel... Se mer
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Horrible experience. Over 3 weeks for the company to process and drop the item off at a USPS facility for an order that I paid for on Nov 9th. It has been just shy of a month now and still nothing. T... Se mer
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By the time I received my order, my phone ended up being replaced under warranty. I was unaware that with this warranty claim, I would receive a model newer than the model I purchased a case for. I re... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to EASY-CASES on Trustpilot! At EASY-CASES, we're dedicated to providing a seamless ecommerce experience, offering an extensive array of intriguing and top-notch phone cases. Our commitment lies in ensuring reliability and utmost customer satisfaction every step of the way. Driven by our fervor for ecommerce, we strive to translate this enthusiasm into a flourishing online platform. Our primary aim is to present you with a diverse collection of phone cases that resonate with your preferences and style. Constantly enriching our website with pertinent and valuable content, we aim to cater to the needs of all our visitors. Your unwavering support and affection serve as the fuel propelling us towards continuous enhancement, ensuring we deliver nothing short of excellence in both products and services. Thank you for choosing to explore our platform on Trustpilot. We sincerely hope your experience with EASY-CASES exceeds your expectations and leaves you thoroughly satisfied. Warm regards, The EASY-CASES Team
Kontaktuppgifter
6 Halcomb St, N1 5RF,, London , Storbritannien
- support@easy-cases.com
- easy-cases.com
3,7
Medel
69 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I loved my case
I loved my wallet case great quality, great service, I made my first purchase, and I got the wrong size, and they immediately sent another one to fit my iPhone at no cost, I was very satisfied with everything.
6 juli 2024
Omdöme utan inbjudan
Svar från Easy Cases
Thank you for your fantastic review! We're thrilled to hear that you love your wallet case and were satisfied with the quality and service. We're glad our team could quickly resolve the sizing issue and ensure you received the correct case for your iPhone.
If you need any further assistance, please don't hesitate to reach out to us at support@easy-cases.com. We appreciate your support!
Best regards,
The Easy-Cases Team
My experience was great
My experience was great. My first time ording my cases didn't fit so I reached out to customer service and they immediately fixed the problem. Will recommend to family and friends 🧡
20 maj 2024
Svar från Easy Cases
Thank you for your wonderful review! We're glad to hear that your experience was great and that our customer service team was able to resolve the issue with your cases promptly.
Your recommendation means a lot to us. If you need any further assistance, feel free to reach out to us at support@easy-cases.com.
Best regards,
The Easy-Cases Team
I loved the variety of styles
21 maj 2024
Svar från Easy Cases
Thank you for your kind review! We're delighted to hear that you loved the variety of styles we offer.
If you have any questions or need further assistance, feel free to contact us at support@easy-cases.com. We appreciate your support!
Best regards,
The Easy-Cases Team
Avoid this company
Complete lack of "customer service" and accountability for their inferior products.
20 juni 2024
Omdöme utan inbjudan
Svar från Easy Cases
We are very sorry to hear about your negative experience with our customer service and products. Your feedback is important to us, and we take it very seriously.
We strive to provide high-quality products and excellent customer service, and it’s clear we fell short in your case. We would like to make things right. Please reach out to our support team at support@easy-cases.com so we can address your concerns and find a resolution.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us.
Best regards,
The Easy-Cases Team
I received my case in black with the…
I received my case in black with the two cc on the tag to close wallet , two days later the cc fell off . I don’t know why or how but I lost them ! So I just have a plain black case now . Is there anyway I can get another one ??
22 april 2024
Svar från Easy Cases
Thank you for your review and for bringing this issue to our attention. We're sorry to hear that the two CC tags fell off your black case. This is certainly not the experience we want for our customers.
We’d be happy to send you a replacement case. Please contact our support team at support@easy-cases.com, and our support representative, Jena, will assist you with the process.
We apologize for the inconvenience and appreciate your understanding.
Best regards,
The Easy-Cases Team
Svar från Easy Cases
Thank you for your wonderful review! We're thrilled to hear that you love the fit, feel, and look of your new case and that it met your expectations.
If you need any further assistance, please don't hesitate to reach out to us at support@easy-cases.com. Enjoy your new case!
Best regards,
The Easy-Cases Team
Svar från Easy Cases
Thank you for your fantastic review! We're thrilled to hear that you love your iPhone case. Looking forward to serving you again in the future!
Warm regards,
Easy-Cases Support Team 💕
Case did not fit
30 januari 2024
Svar från Easy Cases
We're sorry to hear that the case didn't fit as expected. Your satisfaction is incredibly important to us, and we want to make things right. Please reach out to our customer support team, and we'll be happy to assist you with a return or exchange to ensure you find the perfect fit for your device. Your feedback helps us improve, and we appreciate the opportunity to make your experience with Easy-Cases a great one. Thank you for your understanding.
Warm regards,
Easy-Cases Support Team 💕
These cases are beautiful,love them all💕
5 mars 2024
Svar från Easy Cases
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you love all of our cases at Easy-Cases. Creating beautiful and functional cases is our passion, and knowing that our customers appreciate them means a lot to us. If you ever need anything else or have any questions, feel free to reach out. We're here to help!
Warm regards,
Easy-Cases Support Team 💕
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.