I ordered helmets for my twin grandchildren aged 2. The helmets fit perfectly for each child, great padding and twist to fit. They come with fun stickers to decorate their helmet. Great service, they... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent experience from start to finish. Dispatch was incredibly quick and everything arrived sooner than expected. Great prices and a really smooth purchasing process as well. The whole experi... Se mer
As soon as you open the box, you immediately realise you're dealing with high quality. I call it the "Apple" packaging experience because they were the ones who started this trend. By this I mean, eve... Se mer
Företaget har svarat
Ordering was quick and ⁴easy. Next day delivery. My 4 year old daughter learned to ride her new bicycle in 4 hours. Amazing experience - her words were: Daddy, this is a great bicycle, I like it! Sh... Se mer
Företagsinformation
Skrivet av företaget
Designers and manufacturers of lightweight childrens bicycles. Balance bikes to adventure bikes; 12" to 24"; urban, trail and bike park.
Kontaktuppgifter
Windmill Barn, Hampstead Farm, RG9 4LG, Binfield Heath, Storbritannien
- 0118 996 0638
- info@earlyrider.com
- earlyrider.com
4,8
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best Bikes for kids available anywhere
We live in Kenya and I think that these are the best bikes available for children that I have found anywhere in the world. They are lightweight, well designed and well spec'd.
We have owned five as a family, which have served our three daughters growing up.
They perform really well, they last, and they have a very high resale value. ER's customer service is also first class.
29 januari 2024
Omdöme utan inbjudan
Svar från Early Rider Ltd
Thanks so much, Jon! Delighted to get you the final bike for your family fleet! We love that you've had the full range of bikes from us, that makes us incredibly happy, and very grateful for your loyalty.
What a beautiful bike
Our son has the Bella velio. He's only just starting to crawl but it is fantastic for his general coordination and balance.
The bike is out of this world quality and almost verging on a work of art. The components are really high quality and it looks fantastic. Setting it up was easy and it will be fun watching him scoot round the house when he's old enough.
Fantastic product
12 januari 2024
Omdöme utan inbjudan
Svar från Early Rider Ltd
Hi Dale
Thank you so much for taking the time to write a review about the Bella Velio. We are thrilled to hear you are happy with it and that your son will start to use it soon. Please send us any videos/photos when he does as we are always keen to see our little bikers in action at the start of their Early Rider journey!
Excellent & speedy service
12 januari 2024
Omdöme utan inbjudan
Svar från Early Rider Ltd
Hi Angela, Thank you so much for taking the time to let us know about your Early Rider experience! Feedback from our customers is so valuable & important and helps shape how we run our business.
Much appreciated.
Happy biking from all the team here at Early Rider.
Fab service and great bikes
The staff were super friendly and helpful in arranging a trial and then answering our questions and advising on the best bikes for our boys.
Our boys loved trialling the bikes to make sure we got the right size etc for their height and ability.
We had our bikes delivered by Kenneth who went out of his way to assemble the bikes and deliver them to make sure it was delivered in time for our son’s birthday. Super helpful and kind.
The bikes themselves look fantastic and are nice and light.
5 januari 2024
Svar från Early Rider Ltd
Hi Josie
So lovely to meet you & your family. Thank you for taking the time to write to us about your customer experience. We are delighted to hear your boys are loving their bikes and we look forward to seeing you in the future!
From all the team at ER HQ
Great after sales
My son's fork broke in an accident and Early Rider was able to sell us a new one after contacting them per email. The whole process was really smooth, quick and we even got a little discount since we would have to import it from the UK in the EU.
5 januari 2024
Svar från Early Rider Ltd
Hi there Ronny
Thank you for taking the time to write about your customer experience with ER. We are always happy to help our customers, so delighted to hear you were happy with everything!
Happy biking to you & your family.
From all the team at ER HQ
Excellent customer service…
Received excellent customer service from the team at Early Rider. They went above and beyond to help me with a new replacement frame and parts. They even installed the new headset that I ordered free of charge. I’d highly recommend Early Rider for their quality products and superb customer service.
5 januari 2024
Omdöme utan inbjudan
Svar från Early Rider Ltd
Hi Adam
Thank you for taking the time to share your ER customer experience, we really appreciate this & reviews like yours make everything we do so worthwhile!
Happy biking to you & your family.
Kindest Regards from all the team at ER HQ
Really easy to order
Really quick delivery and exactly what we needed for our sons bike. Fitted in seconds. Can't go wrong really!
28 december 2023
Svar från Early Rider Ltd
Hi there, thank you so much for letting us know about your ER experience! You have made our Monday!
Happy biking to you & your family from all the team at ER HQ.
I purchased the new Bella Velio
I purchased the new Bella Velio, Product quality is 10/10. Very speedy delivery!
Amazing customer service.
20 december 2023
Omdöme utan inbjudan
Svar från Early Rider Ltd
Hi Callum
Fabulous to hear this and we are thrilled you love the Bella as much as we do! Tell all your friends!! Hopefully this will be the start of a wonderful adventure for your little one and biking!
Happy New Year from all the team here at ER HQ :)
Pre ordered came early.
Pre ordered the Bella velio delivery date was the 01/01/2024. Was surprised to receive a posted email 3 weeks early.
This was meant to be a late Christmas present to our daughter as it was you could only pre order but now she has for Christmas morning.
Bike had next to no building and is top quality. As she grows so will her early rider bikes.
20 december 2023
Omdöme utan inbjudan
Svar från Early Rider Ltd
Hi there
Thank you for taking the time to share your ER experience! We are thrilled to hear you love the Bella as much as we do - spread the word! If you have any videos/photos of your daughter on it we would love to see, we won't put it on SM of course :)
Happy biking!
From all the team here at ER HQ
A Proper Bike!
OK, this is the third Early Rider I've bought - a new drop-bar balance bike in Jan 2017, a 'like-new' 'Belter' in Feb 2019 (both passed down and still going strong), and now another new balance bike - So clearly I'm happy with the product and the company! Thing is I'm serious about my own MTB, so I can hardly buy a 'supermarket' bike for my grandchildren.
20 december 2023
Omdöme utan inbjudan
Svar från Early Rider Ltd
Hi Steve
Thank you for taking the time to write a review about your ER experience. We are thrilled to hear it has been and continues to be a happy experience for you. Thank you for your loyalty and happy biking to you, your children & grandchildren!
From all the team here at ER HQ
Super friendly team
Super friendly team, amazing quality bikes and local for me! Ride on Early Rider!
30 november 2023
Svar från Early Rider Ltd
Hey Matt
Happy New Year and thank you for taking the time to write a review about your ER experience. I have shared with all the team and we are all very happy to hear this!
Happy biking to you & your family!
Pedals are wonderful
Pedals are wonderful, he’s much happier and confident as his feet don’t slip. However I had to buy a 1/2 to 9/16 adapter to make this work. Would have been great if the kit come with one or to have an option up front.
25 november 2023
Svar från Early Rider Ltd
Hi there, were you fitting them to a bike other than an Early Rider?
Quality products as always.
26 november 2023
Svar från Early Rider Ltd
Thanks so much! Great colour choice.
Great product and fast delivery
24 november 2023
Svar från Early Rider Ltd
Thanks Lindsey! Enjoy the Velio!
Exceptional bikes, and customer service
The bikes themselves are simply a league apart from other kids’ bikes, but it was Early Rider’s customer support team that impressed most. They went above and beyond to help me with a problem with a secondhand bike from them, including a discount on parts, and personal, friendly, expert advice.
13 november 2023
Omdöme utan inbjudan
Svar från Early Rider Ltd
Thank you for taking the time to share your ER experience, we are thrilled to hear you are happy with both our bikes and the support you received. We always try our best and it's so lovely to hear a heart-felt thank you!
Happy biking to you & your family.
From all the team here at ER HQ.
Delivered super quick
30 oktober 2023
Svar från Early Rider Ltd
Hi Jayne
Great to hear! Thank you so much for letting us know.
Happy biking to you & your family.
Kindest Regards
Georgia
Svar från Early Rider Ltd
Hi Ben
Thank you!!
So lovely to hear this from you!
Happy biking to you & your family.
Kindest Regards from all the team here at ER HQ.
Svar från Early Rider Ltd
Hi Colin
We are pleased to hear you had a smooth customer experience with Early Rider! This kind of feedback has made us smile today!
Thank you for sharing!
Kind Regards from all the team at ER HQ
Amazing customer service
30 oktober 2023
Svar från Early Rider Ltd
Thank you Simon!
Really appreciate you taking the time to write a review.
Happy biking to you & all your family.
Amazing products and a speedy delivery
2 oktober 2023
Svar från Early Rider Ltd
Hi Diana
Great to hear & thank you for sharing,
Happy biking to you & your family.
From all the team here at ER HQ!
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