What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Se mer
Bought a few bikes from them and Great customer service every time from Josh and Ben. Very reliable and great service for spare parts also. Fast delivery.
Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... Se mer
Företagsinformation
Skrivet av företaget
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Kontaktuppgifter
Coxbridge Business Park, GU10 5EH, Farnham, Storbritannien
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
4,7
Utmärkt
398 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best customer service I've ever dealt…
Best customer service I've ever dealt with answered my problems very quick and very helpful indeed for my cube reaction hybrid pro 24
4 november 2024
Appreciation for Ben's Outstanding Support and Team Collaboration
I would like to take a moment to express my sincere gratitude to Ben for his exceptional assistance with the query I raised. Ben went above and beyond in providing me with all the details I needed, and he supported me every step of the way. His responsiveness and dedication were greatly appreciated.
I would also like to extend my thanks to the entire team for their continued professionalism and hard work. It’s clear that everyone is committed to ensuring a high level of service, and I truly appreciate all of your efforts. Well done to all involved!
5 november 2024
Omdöme utan inbjudan
Very good knowledge and support
Very good knowledge and support. Great customer service
1 november 2024
THE place to go for your e-bike.
Made appointment... Really good discussion around what kind of e-bike I needed...Ben was very helpful and informative, no "hard sell", just good advice. Had trial ride down the road, came in and bought it..! The whole experience was excellent. Highly recommended.
29 oktober 2024
FIve star item and 5 star service
21 oktober 2024
Super quick processing and delivery
17 oktober 2024
Fast delivery
16 oktober 2024
Excellent 👌 bought two bikes from these…
Excellent 👌 bought two bikes from these guys. Very knowledgeable 👍
16 oktober 2024
Purchased a few items from these guy's
Purchased a few items from these guy's, including a Cube ebike, and there customer service is second to none.
On this occasion I ordered a replacement
rear light at 12:30 and it arrived within 24 hours.
Other companies have taken months, yes months !
Highly recommend.
8 oktober 2024
Excellent Service
Easy website to use, kept up to date with delivery. Delivered quickly. Will use again as they have good selection of spares for eMtb.
2 oktober 2024
Excellent customer service
Excellent customer service, Martin was very helpful
7 oktober 2024
Omdöme utan inbjudan
Replacement part
Replacement part - a Bosch e-Bike Battery Pin Protection Cover was dispatched and received quickly.
2 oktober 2024
Fantastic service
I ordered Monday night and delivered Wednesday morning, you cannot get better service than that.
1 oktober 2024
This team are simply brilliant.Happy customer
This team are simply brilliant.. Thank you so much for making the purchase and upgrades to my new e-bike so easy. There are so few things in like that go as they should these days.. But this experience was one that really did!! Well done and thanks again!!
2 september 2024
Omdöme utan inbjudan
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