What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Se mer
Bought a few bikes from them and Great customer service every time from Josh and Ben. Very reliable and great service for spare parts also. Fast delivery.
Unbelievable service. After a year of hassle free riding my bike developed a couple of slight issues. One phone call and both issues were sorted with replacement parts in days! They kept me informed o... Se mer
Företagsinformation
Skrivet av företaget
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Kontaktuppgifter
Coxbridge Business Park, GU10 5EH, Farnham, Storbritannien
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
4,7
Utmärkt
398 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Provide a great service
Provide a great service. Bike dispatched on time. Bike well packed. We had a slight issue which was actioned very quickly. Pleasure to do business with, even if it’s an online purchase for us.
Would definitely buy from e-bike shop again.
24 september 2024
Customer support Alfred was very…
Customer support Alfred was very helpful and quick to respond to my query. Replacement part was shipped very rapidly.
19 september 2024
Great service!
17 september 2024
Thanks e-bikeshop.co.uk
Was unable to locate a supplier of the Orbea dual pannier bag in Queensland Australia, so was pleased to find e-bikeshop UK. The bag has arrived in Australia, due to be delivered tomorrow.
11 september 2024
Quick response and delivery for a part…
Quick response and delivery for a part I’d had issues sourcing elsewhere. I’ll be coming straight to e-bikes shop again in future.
12 september 2024
Great communication fast delivery an…
Great communication fast delivery an absolute pleasure to deal with.
9 september 2024
Prompt delivery, good price.
I bought the Thule Velocompact tow bar two-bicycle bike rack. It was a good price compared to other sites, and delivery was prompt. Very satisfied with e-bike shop.
30 augusti 2024
Fast delivery and bang on what I needed
12 augusti 2024
The fast and courteous response to my…
The fast and courteous response to my concerns and queries, not to mention the concessions to match other suppliers offers. Rapid response to questions asked, no matter how trivial.
21 augusti 2024
Omdöme utan inbjudan
Easy to order
So easy to order your E-Bikes and parts from the company, and very good customer service.
16 augusti 2024
Great response from e-bike when I…
Great response from e-bike when I needed a replacement part for my bike. The part was delivered very promptly.
13 augusti 2024
Part received quickly and well packed
12 augusti 2024
Totally excellent The head bike…
Totally excellent The head bike mechanic Steve really knows his stuff
6 augusti 2024
Easy ordering
Easy ordering, quick delivery, great price. Although the returns policy is not very clear and didn't know procedure if the part i wanted didn't fit which made me worry about ordering it. Turns out i need not have worried as it fit perfectly. If you simply tell me i can and how to return something that won't fit before i buy it i will use you again for sure.
29 juli 2024
Excellent thoroughout
Helpful advice throughout the purchase, good progress updates on the purchase, thorough handover of a beautifully built bike which I’m very happy with.m
26 juli 2024
I bought my Haibike allmtn 10 from here…
I bought my Haibike allmtn 10 from here back in 2022.
After 20 months of ownership motor had a fault, these guys sorted out new motor under warranty in 6 days, amazing customer service 👏
6 augusti 2024
Omdöme utan inbjudan
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