During the annual calibration of our autoclaves, a Don Whitney staff (Martin P) discovered a fault with the autoclave set up in our lab that would not have been detected by our usual service pro... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have worked with Don Whitley over the last 13 years, having them service our anaerobic incubator. They have always been constant professionals, highly communicative, and always quick to respond. Th... Se mer
Martyn (DW service engineer) is brilliant. Always available when we need him. Always calls ahead for planned service visits. Always gets to us as soon as he possibly can when we have an issue with the... Se mer
Företaget har svarat
Adam is highly knowledgeable, and very easy to work with. He provides useful feedback on the causes of any breakdowns,and the work done to correct any issues. Where applicable, he assists remot... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av vetenskaplig utrustning
- Laboratorium
- Leverantör av laboratorieutrustning
- Tillverkare av medicinsk utrustning
- Leverantör av medicinsk utrustning
- Reparation
Skrivet av företaget
Don Whitley Scientific (DWS) develops, manufactures, and sells equipment and associated products for microbiology and cell culture applications worldwide. All products designed and developed by DWS are manufactured in our own premises in England. We sell to both public and private sectors in a variety of scientific disciplines in organisations such as health protection agencies, pharmaceutical companies, food laboratories, contract microbiology organisations, hospitals, university research departments, water analysis companies and other research facilities. In the UK, Australia and Germany products are sold directly. In other parts of the world, we supply and support our products via a carefully chosen distributor network.
Kontaktuppgifter
Victoria Works, Victoria Street, BD16 2NH, Bingley, Storbritannien
- 01274 595728
- sales@dwscientific.co.uk
- dwscientific.com
Great company!
It's always a pleasure to work with DW Scientific, they have great values as a company and it shows in the service that they deliver. Adam has been servicing our instruments for a number of years now. He is always very reliable, professional and knowledgeable. He offers explanations about the work that has been carried out is able to provide prompt, helpful information for any additional queries that we have.

Svar från Don Whitley Scientific
Great Service as always
We had an engineer/ calibration engineer Martin Perry attend our site to perform our annual autoclave calibration. He was friendly, knowledgeable and even helped give more information on the data the equipment gives to help us keep our equipment in the best condition.
Martin continued to show great value for us to use Don Whitley for our calibrations.

Svar från Don Whitley Scientific
We had Andrew Whitley on site to repair…
We had Andrew Whitley on site to repair some equipment his very professional and always willing to provide advise, quick to attend to break downs as well.

Svar från Don Whitley Scientific
Autoclave calibration
Ryan was on time, worked efficiently, and kept the team informed as testing was progressing.
The area was left clean and tidy.

Svar från Don Whitley Scientific
DWS.
Had Martin on site today to carry out a service on 2 instruments and investigate the cause of a heating issue. He was able to sort the problem and complete the services working with our site engineers to get to the bottom of the heating issue. Customer service end of DWS is also solid, no complaints.

Svar från Don Whitley Scientific
Jake was great at fixing our plate…
Jake was great at fixing our plate pouring machine. Very efficient, polite and friendly. Highly recommend this company.

Svar från Don Whitley Scientific
Reliable cabinets and excellent customer service
We have been using DW cabinets for a long time now and the level of support has consistently been excellent. The equipment is reliable and th aftercare gives real peace of mind in a busy laboratory environment. We are extremely happy with our new A45 anaerobic cabinet and just as importantly, with the outstanding service we have received from day one. Whenever we have had a query or problem, emails have been answered promptly and within 24/48h we have had an engineer on site checking that everything was working as it should.
We would definitely recommend both the A45 Anaerobic cabinet and Don Whitley to anyone looking for high-quality equipment back up by genuinely excellent customer service.

Svar från Don Whitley Scientific
Engineer visit - Adam Murray
Adam attended at very short notice to help get us back up and running that day. Good communication and takes pride in the systems that he looks after.

Svar från Don Whitley Scientific
Prep repair
The engineers turned up when they said they would, listened to our issues and repaired or adjusted to resolve. They were polite and helpful.

Svar från Don Whitley Scientific
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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