Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sinceramente non pensavo che delle solette potessero fare una differenza così evidente. E invece sì: TeamDVNK ha superato ogni mia aspettativa. Il comfort è immediato, il piede viene avvolto e soste... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Le solette in carbonio DVNK sono incredibili. Offrono comfort e supporto perfetti, riducendo dolore e fatica. Sono leggere e migliorano davvero le prestazioni sportive, facendoti correre e saltare fin... Se mer

Betygsatt 1 av 5 stjärnor

I purchased a pair of carbon fiber insoles in January for €80. After just 2 months of normal sports use, one of them snapped clean during a training session — I heard the crack mid-jump.... Se mer

Betygsatt 5 av 5 stjärnor

Ho avuto un problema con l’ordine fatto online tale per cui ho ricevuto un numero per un altro. Contattato il servizio cliente mi è stato inoltrato l’indirizzo per spedire le solette indietro e genti... Se mer

Företaget har svarat

Företagsinformation

  1. Sportaffär

Skrivet av företaget

TEAMDVNK is a sports performance brand committed to helping athletes reach their full potential through cutting-edge technology and Italian craftsmanship. Our lineup features seven types of insoles, each engineered to enhance athletic performance by improving energy return, stability, and explosiveness: PRO – Our best-selling model, made with a flat carbon fiber plate to boost propulsion and reduce lower leg stress. PRO+ – Combines the PRO carbon plate with our responsive TEAMDVNK foam for added comfort and performance. ELITE & ULTRA – Designed with curved carbon fiber plates for maximum forward drive, ideal for explosive speed and agility. FUSION – Built with a unique 50% carbon and 50% Kevlar blend for a perfect balance of reactivity and durability. AURA & PREMIUM – Multi-layered insoles featuring a central carbon fiber core sandwiched between upper and lower layers of fiberglass, offering a dynamic yet stable ride. Trusted by athletes in football, basketball, volleyball, and more—including Olympians and professionals—our insoles are engineered for those who want to run faster, jump higher, and reduce injury risk. Whether you're training to win or playing to push your limits, TEAMDVNK gives you the edge.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

non lo consiglio.

I purchased a pair of carbon fiber insoles in January for €80. After just 2 months of normal sports use, one of them snapped clean during a training session — I heard the crack mid-jump.

When I contacted customer service, instead of looking for a solution, they immediately blamed me, claiming I had misused the product. No warranty, no replacement, no gesture of goodwill — not even the option to buy a single insole.

Checking Trustpilot, I can see I'm not the only one with this experience.

Great concept, poor quality, and customer service that protects the brand instead of the customer. Think twice before investing your money here.

Ho acquistato un paio di solette in fibra di carbonio a gennaio, spendendo 80€. Dopo soli 2 mesi di utilizzo sportivo normale, una si è rotta di netto durante un allenamento — ho sentito il crack durante un salto.

Quando ho contattato il servizio clienti, invece di cercare una soluzione, si sono limitati ad accusarmi di aver usato il prodotto in modo scorretto. Nessuna garanzia, nessuna sostituzione, nessun gesto commerciale — nemmeno la possibilità di acquistare la singola soletta.

Scorrendo Trustpilot, vedo che non sono l'unico ad aver vissuto questa esperienza.

Idea interessante, qualità deludente e un servizio clienti che nefasto oltre che arrogante. Valutatelo bene prima di spendere i vostri soldi. non lo consiglio . provero vktry

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Veramente un esperienza d'oro

Veramente un esperienza d'oro , ci siamo visti l'anno scorso al campetto in paese annunziata. E ci hanno regalato le solette dank . Veramente influencer incredibili , scrivo questa recensione per ringraziarli ancora

7 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service

So far, I have not received my product. It has been at least two weeks not to mention that you mentioned a free shipping otherwise I would’ve just paid for the shipping to arrive. I’ve been contacting them and have been unsuccessful at this point. I’ve been asking for a refund and still unsuccessful I do not recommend this to anyone. I just read your response. I have been trying to get in contact with you guys for over a week. I have my photos and emails of the attempts in the case that I need them I’ve even messaged you guys through Instagram and I have yet to receive a response. This is the first response that I’ve ever gotten back and it is to dispute information date is in your head false which it’s not I literally at 4:40 PM just got back from the UPS store specifically in pico Rivera, California to ask them if any packages have gotten there they did inform me of a tax that comes from shipments that are international and said that they cannot find mine. My email is posted. I will not leave my personal phone number on here but if you locate me through my tracking number, my information is there and I can receive a call email any form of contact and I’ve yet to receive any and I have requested a refund and I’ve still yet to get it.

22 december 2025
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

Another false review, we answer always, what you say was a custom tax duties that your country ask and take from you not us. If you buy on a website and didn't read the terms and conditions that are written by a lawyer, is our fault? You always can get a refund but you need to respect the terms and conditions

Betygsatt 5 av 5 stjärnor

Buone per sport dinamici

Buone per sport dinamici
Usate per basket,migliorano la sensazione di spinta e riducono la fatica

7 januari 2026
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

la ringraziamo per la recensione e rimaniamo a disposizione!

Betygsatt 5 av 5 stjärnor

Ottime solette

Ottime solette: comodissime fin dal primo utilizzo. Migliorano subito l’ammortizzazione, riducono l’affaticamento del piede e rendono le scarpe molto più confortevoli anche dopo molte ore. Qualità superiore e supporto eccellente: acquisto consigliatissimo.

5 januari 2026
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

A disposizione!

Betygsatt 5 av 5 stjärnor

Buon supporto.

Buon supporto,
Le uso regolarmente e noto meno stanchezza a fine allenamento. La spinta nello stacco è più fluida e naturale.

7 januari 2026
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

Le solette in carbonio teamdvnk sono il futuro.

Betygsatt 1 av 5 stjärnor

The website is a scam ive contacted…

The website is a scam ive contacted them multiple times regarding a refund and the have just been ignoring the 4 stars is a lie their customer service sucks they have stolen my money they dont wanna respond to me now so dont believe the review in this website for all i know this people mustve hired people to write a good review on them reality is these guys are snakes and rats.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

We’re sorry to read this comment, but what you’re saying is not true. Our customer service team replies to every message daily, without any days off. Please contact us again at info@dvnk.it so we can help resolve any issue. We are always available and transparent in providing support to our customers.

Are you sure you buy from us? There are a lot of scam website trying to copy us, so be sure of this.

Betygsatt 1 av 5 stjärnor

I ordered a pair of so-called carbon…

I ordered a pair of so-called carbon insoles from this website, believing they were an original Italian product. What I received was a cheap product identical to the ones sold on AliExpress for a fraction of the price.

This company is clearly drop-shipping from China while pretending to sell premium Italian products, which is misleading and dishonest. When I confronted them, they refused to refund me and hid behind a so-called 14-day policy — completely ignoring that the product was not as described.

I have now opened a dispute with PayPal and reported the company to the European Consumer Centre (ECC) for deceptive cross-border practices.

Be warned: do not waste your money here. The products are cheap rebranded items from AliExpress, and customer service is untrustworthy.

I strongly advise others to avoid this website and check the real source of the product before buying

20 oktober 2025
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

We take this opportunity to strongly respond to this review, which we consider defamatory and entirely misleading.
First and foremost, specifically our Aura, Premium, and Kevlar models – are unique products of our company. We challenge you, or anyone else, to find these specific products being sold elsewhere online, including on AliExpress or similar platforms. You will not find them, simply because they do not exist anywhere else. These are not generic products, and we are not involved in any form of dropshipping.
Accusing us of reselling cheap Chinese items is not only false but damaging to our reputation, and constitutes defamation.
Regarding our return policy: our 14-day return window is fully compliant with both EU and Italian consumer law, which sets 14 days as the minimum period for returns or exchanges. Our terms and conditions – including this policy – are clearly linked and available to every customer at the time of purchase. By completing the order, the customer explicitly agrees to these terms.
If the customer failed to read or acknowledge them, that is not a failure on our part.
Finally, opening a dispute through PayPal and reporting us to consumer protection bodies is certainly within the customer's rights – just as it is our right to defend ourselves when false and misleading claims are published about our business.
We stand by the quality and originality of our products, the legality of our business practices, and the transparency of our customer service.

Betygsatt 5 av 5 stjärnor

Ordine errato, tempistiche di cambio veloci

Ho avuto un problema con l’ordine fatto online tale per cui ho ricevuto un numero per un altro. Contattato il servizio cliente mi è stato inoltrato l’indirizzo per spedire le solette indietro e gentilmente mi è stato reinviato il numero richiesto con anche un’altra soletta da provare. Sensazionali le tempistiche.
Consigliatissimo

24 september 2025
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

Grazie mille felice! Il nostro customer care è sempre a disposizione!

Betygsatt 1 av 5 stjärnor

Nicht empfohlen

Nicht empfohlen. Sconsigliato, DON'T BUY
Die Schuh Einlage ist trotz richtiger Grösse zu klein, es war ca. 1,5cm kurzer und 1,5cm schmaler.
Sie schreiben Versand kostenlos in die ganze Welt aber schreiben keine Info über mögliche Zoll Gebühren. Augrund eines Fehler von ihnen ist mir der Versand 40 eur mehr gekostet.
Kein Kontakt per tel. erwünscht. Nur per Mail. Zu der Einlage hat es keine Wirkung auf Schnelligkeit im FussbLl obwohl so beworben wird. Für Fussball sind die Kurvige Einlage möglicherweise besser aber ganz ehrlich, ein Mal den Fehler gemacht, mache ich das nicht mehr.
Wenn man in Internet genau sucht, findet man die ähnliche Einlage, möglicherweise besser zur Hälfte von Preis oder sogar viel günstiger.

12 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ho comprato due paia di DVNK di diverso…

Ho comprato due paia di DVNK di diverso modello per mio figlio,non fanno quello che dico o pubblicizzano le scarpe non saltano completamente per me una vera e propria fregatura visto anche il costo elevato,forse sono stato io un ingenuo ma non capisco ancora oggi come si fa ha pubblicizzare una cosa del genere ed avere delle recensioni positive a questo punto devo dire che le recensioni sono comprate False

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

What I received in the mail was…

What I received in the mail was definitely not carbon Fibre and was made in China. This is a scam

24 juli 2025
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

Dear,

We are truly sorry to hear about your experience. However, we must clarify that it is impossible for such an issue to have occurred with our original products. All of our insoles are handmade one by one and fully customized to meet the specific needs of each customer.

Unfortunately, it appears that you may have purchased from a website falsely claiming to be us, using our brand name and products without authorization. We take this matter very seriously, and our legal team is already taking action against this fraudulent activity because you are not the firstly scammed by someone.

Please note that our only official website is: www.teamdvnk.com and social media @teamdvnk on ig/yt/tiktok
We strongly encourage all our customers to purchase exclusively through our official site to ensure authenticity and quality.

Sincerely,
The TeamDVNK Team

Betygsatt 5 av 5 stjärnor

Ho comprato per mio figlio prima le…

Ho comprato per mio figlio prima le solette Carbon e poi le Ultra.
Purtroppo per una sua esigenza son stato costretto a restituirle mio malgrado perché la qualità è davvero ottima.
Avendo fatto 2 resi, il customer care ha provveduto a farsi carico del 50% della spesa della restituzione e a procedere al reso
Non posso che confermare esperienza positiva 5 stelle

17 juli 2025
Omdöme utan inbjudan
Logotyp för TEAMDVNK

Svar från TEAMDVNK

Salve Sergio, la ringraziamo molto e speriamo di rivedervi presto clienti, buone festività.

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