I purchased 3 sweaters and they arrived within a few days. I was delighted with the quality and colours but better still was the price. Having been reduced in price I also applied the discount vouc... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had purchased from Dunedin Cashmere when we visited Edinburgh, so I knew the quality of knitwear. I'm very pleased with my cashmere jumper and with the fit. It is a very good weight to wear unde... Se mer
I bought one of jumpers for my husband. He absolutely loved it so I ordered another in a different colour for him. He said these jumpers are very comfortable and warm without being bulky. They are so... Se mer
Ordering and delivery were excellent but sadly the sizing of jumpers was lacking, I rang and asked which size I should order for my chest size of 44inches and was told xl but when they arrived they we... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Dunedin Cashmere is a traditional Scottish clothes shop stocking cashmere clothing for men, women and kids. Buy online or by visiting our store in Edinburgh.
Kontaktuppgifter
Edinburgh, Storbritannien
- contact@dunedincashmere.co.uk
- dunedincashmere.co.uk
4,4
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery and nice item
3 april 2025
Sizes are inaccurate
The sizes stated are not accurate! Neither of the jumpers ordered actually fit
3 april 2025
Ordering was easy and goods were very…
Ordering was easy and goods were very nice, my husband was pleased with his gifts,
Delivery was very quick, I would buy from this company again.
Many thanks
31 mars 2025
XXL is much smaller than I expected.
I just ordered three jumpers in "The Sale" ... great price, great pattern and a good quality, but, when they arrived very (and I mean VERY) small for what I'd expect from an XXL
I'm just trying to return them at THEIR cost, I'll keep you updated !
We'll see if their Customer Service is as good as everything else !
8 april 2025
Omdöme utan inbjudan
Great scarf and quickly delivered.
1 april 2025
I gave it five stars because…
I gave it five stars because unfortunately the jumpers fitted very badly but my refund came through so quick.
28 mars 2025
Large Navy Pom Pom
The Pom Pom received had the popper part attached to the Pom Pom but the other part of the popper to attach it to the garment wasn’t supplied. Paid premium postage but took too long to arrive and therefore could not give as I birthday gift as arrived too late.
28 mars 2025
Svar från Dunedin Cashmere
Dear Karen Greenhalgh,
Thank you for taking the time to share your feedback regarding your Large Navy Pom Pom order. We sincerely apologize for the inconvenience caused by the missing popper component and the delayed delivery, which affected your plans for the birthday gift.
To ensure your satisfaction and promptly address the issue, we have issued a full refund for your order. Additionally, we are reviewing our shipping and quality control processes to prevent similar occurrences in the future.
We truly value your business and hope to have the opportunity to serve you better next time.
Delighted
Purchases arrived beautifully packaged and in good time. Lovely soft items, which I am delighted with. Many thanks.
25 mars 2025
Not a pleasant experience
I ordered 5 items from Dunedin. I sent a mans jumper back which was not knitted but a polyester fabric and had an incredibly long thin body and arms equally unreasonably long . An appalling product. I also returned 2 lambswool/cashmere scarves, advertised as very soft which were not. One blanket scarf was superbly soft and well packaged so I ordered some more for presents. They came rolled up and unpackaged, squashed in a small plastic delivery bag. They had obviously been well fingered as they were not up to the standard of my first order. One had a price label and a security tag on it so seems to have been on display in a shop. Very disappointed. Will not buy again.
27 mars 2025
Svar från Dunedin Cashmere
Dear Edna,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience—it’s certainly not the level of quality or service we aim to provide.
We appreciate you letting us know about the issues with the jumper and scarves, and we understand how disappointing it must have been to receive items that didn’t meet your expectations. Your comments regarding the packaging and condition of the blanket scarves are particularly concerning, and we will be reviewing this with our dispatch team to ensure it doesn’t happen again.
We’re pleased to hear that one of the blanket scarves met your expectations, and we regret that the others didn’t match that same standard. The product with the security tag and price label is especially troubling, and we’ll be looking into how this occurred.
We have sent you a prepaid return label, this will arrive in a separate email. Please use this to return the products if you wish to receive a refund or have the tags taken off.
Your feedback is incredibly valuable to us, and while we're sorry to hear you won’t be shopping with us again, we truly appreciate your honesty. Should you wish to discuss your experience further or if there’s anything we can do to make this right, please don’t hesitate to get in touch.
Lovely tartan throw which arrived very…
Lovely tartan throw which arrived very quickly. Would recommend.
27 mars 2025
Lovely jumper and fits perfect
Lovely jumper and fits perfect. Very good quality and a very reasonable price. Thankyou!
26 mars 2025
Super fast service and quick delivery…
Super fast service and quick delivery half way around the world.
25 mars 2025
Excellent quality and arrived as…
Excellent quality and arrived as confirmed by email.
Fantastic value for money and have let all my golfing friends know where to buy these.
Many thanks.
14 mars 2025
Omdöme utan inbjudan
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