Duke Travel Omdömen 

512
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The TT circuit tour and museum visit is fantastic value . Roger our guide and driver was so enthusiastic and being a bike racer and TT participant himself ( Yes he agreed he was nuts!!!) he gave us a... Se mer

Betygsatt 5 av 5 stjärnor

We had a lovely day at Milntown despite the pouring rain and the TT races being cancelled. The staff were very attentive, the food was delicious, everyone was friendly. My husband is coeliac, so... Se mer

Betygsatt 5 av 5 stjärnor

Everything was great and havin’ such a character as Roger made it even better! Going around this legend Course with someone who knows it so well make the experience unique and thrilling! He was... Se mer

Betygsatt 5 av 5 stjärnor

Top marks for the Duke Travel Team who had to cope with cancelled flights and race day cancellations due to weather but still managed to entertain us with alternative plans. Communication and reactio... Se mer

Företagsinformation

  1. Resebyrå
  2. Researrangör

Skrivet av företaget

Duke Travel is an Isle of Man based travel agency specialising in Isle of Man holidays, especially the Isle of Man TT. Our small team of friendly travel experts, supported by our highly acclaimed customer service staff, are here to help you find your perfect trip.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

512 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(512)

37 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Billy from Oz

I was quite pleased with the prompt replies and accurate, useful information. Updates given along the way during the booking process well most welcomed.

3 november 2023
Betygsatt 5 av 5 stjärnor

Big Surprise Trip - GREAT guidance from Jacquie at Duke!

I am planning a pretty significant trip for my son and his fiance, as a surprise, and Jacquie was outstanding in getting me situated with accommodations to a place I've never been before.
I know I was a nuisance and asked repetitive questions however she was patient and kind as well as prompt with information and follow-up.
GREAT experience!

Thank you!

27 oktober 2023
Betygsatt 4 av 5 stjärnor

I booked TT dates really late but you…

I booked TT dates really late but you pretty much got me what I wanted- if you manage to get me on an earlier outgoing ship I’ll up it to 5 stars
Jacque and Claire where great really did their best and got back to me promptly

26 oktober 2023
Betygsatt 1 av 5 stjärnor

Dreadful experience …

We have used Duke travel a few times for trips to the iom tt and always had a good service but our last experience was dreadful, after an illness in the family our last trip was cancelled and at first due to be carried over to next year but the customer service we received from Jacqui Dawson was absolutely disgusting. Rude & annoying. Safely say we won’t be booking through Duke travel again.

After reading the reply from Richard if any one would like to known the circumstances around this they should ask him, I won’t print them because I’m not that low but you would be disgusted at this treatment

6 oktober 2023
Omdöme utan inbjudan
Logotyp för Duke Travel

Svar från Duke Travel

We sincerely value your feedback and want to express our apologies for any dissatisfaction you may have experienced with our service.

In light of the circumstances that arose earlier this year, we made an exception by allowing you to transfer your deposit payment for TT 2023 to TT 2024.

Our team made multiple attempts to reach out to you in order to facilitate the rebooking process. Given the limited availability, Jacquie highlighted the importance of making a timely decision to secure your spot.

Our intention was to ensure you did not miss out on the opportunity to rebook for 2024. We apologise if the previous communication may have been taken out of context.

The option to reschedule your booking for TT 2024 remains open should you decide to take advantage of it. Your satisfaction is important to us, and we are here to assist you with any further questions or concerns you may have. Thank you for your understanding and consideration.

Kind regards
Richard Howarth
General Manager - Travel

Betygsatt 5 av 5 stjärnor

COMMUNICATION- FANTASTIC

Communication is the first thing that comes to mind. The booking process and communication was outstanding. I was worried booking through an agent outside my home country. Each of my emails were answered quickly, I highly recommend

25 september 2023
Logotyp för Duke Travel

Svar från Duke Travel

Hi Robyn, Thank you for your comments, and we look forward to welcoming you to the Isle of Man soon.

Betygsatt 5 av 5 stjärnor

Awesome service and very good…

Awesome service and very good correspondence.

21 september 2023
Logotyp för Duke Travel

Svar från Duke Travel

Thank you for your comments, and we look forward to welcoming you to the Isle of Man soon.

Betygsatt 5 av 5 stjärnor

exceptional staff…

Very easy website exceptional staff very helpful and quick response to email or phone enquiries would highly recommend

22 september 2023
Logotyp för Duke Travel

Svar från Duke Travel

Thank you for your comments, and we look forward to welcoming you to the Isle of Man soon.

Betygsatt 5 av 5 stjärnor

Everything was perfect

Everything was perfect, the email exchanges were very clear and responsive. The person I spoke to was always very patient and well-informed. I highly recommend them.

17 september 2023
Logotyp för Duke Travel

Svar från Duke Travel

Thank you for your comments, and we look forward to welcoming you to the Isle of Man soon.

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