DUKE + DEXTER Omdömen 1 716

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My first pair of Duke and Dexter loafers. Really wanted a pair of ruched loafers, although the ruching isn’t as pronounced as some other brands, they are super soft, true to size and can be dressed up... Se mer

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Betygsatt 5 av 5 stjärnor

Reached the brand for an issue on my shoe and the response was phenomenal. I have not experienced such customer service in years not in uk. Chloe helped throughout the all process with extreme care... Se mer

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Betygsatt 5 av 5 stjärnor

Great designs, quality fits! I’m afraid to order shoes online without trying them on in person, but their designs across the board are sick. I’ve ordered multiple items (shirts, painted leather card h... Se mer

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Betygsatt 5 av 5 stjärnor

They have been amazing. I originally brought a size 8 and the loafer fit a little big so I returned it for a size 7, unfortunately they do not do half sizes. The customer care team have been a... Se mer

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Företagsinformation

  1. Skobutik
  2. Klädbutik

Om DUKE + DEXTER

Skrivet av företaget

Duke + Dexter Since 2015, DUKE + DEXTER has expanded from its London roots into a global community; working with athletes, musicians, artists, designers, photographers and pioneers who do things differently, who go against the grain. SHOP MEN'S SHOP WOMEN'S CONTACT US

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The company was quick and easy

The company was quick and easy. Only thing I thought the scorpion would be more dark looks a bit like its printed on almost too light of a shade. Love the wallet super sleek and worth it.

11 mars 2026
Omdöme utan inbjudan
Logotyp för DUKE + DEXTER

Svar från DUKE + DEXTER

Hello Daniel, Thank you for your feedback! We’re really glad to hear you found the experience quick and easy, and that you love the wallet’s sleek design.
We appreciate your comments about the scorpion detail as well. This is valuable feedback and we’ll be sure to share it with our team.
Thanks again for your support!
Sophie

Betygsatt 5 av 5 stjärnor

All went smoothly with ordering and…

All went smoothly with ordering and getting package. Sneakers are excellent 👏🏻

6 mars 2026
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Svar från DUKE + DEXTER

Hi Dragana,

Great to hear everything went smoothly from order to delivery. Delighted you’re loving the sneakers, appreciate you taking the time to share.

All the best,
Chloe - Customer Care

Betygsatt 1 av 5 stjärnor

I received a damaged product and no…

I received a damaged product and no assistance

10 mars 2026
Logotyp för DUKE + DEXTER

Svar från DUKE + DEXTER

Hi Cedric,

Thank you for your review. We’re sorry to see this feedback, as we did respond promptly and worked to assist you with this.

After receiving your photos, we confirmed that the shoes themselves were not faulty- the slight bend on the penny bridge was caused by pressure during transit and would naturally settle once worn. We also offered further support and followed up with you directly.

Following this, you let us know that you had worn the shoes for an important event and applied leather adhesive, which unfortunately meant we were no longer able to offer an exchange. Prior to this, we were more than happy to arrange a replacement pair for you.

We always aim to resolve any issues quickly and fairly, and we’re sorry this situation didn’t meet expectations. If there’s anything further we can assist with, please feel free to reach out.

All the best,
Chloe - Customer Care

Betygsatt 5 av 5 stjärnor

Duke and Dexter got it going on!!

Duke and Dexter got it going on!!! Creative, simple, and unique. The price reflects the quality.

9 mars 2026
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Svar från DUKE + DEXTER

Hi Cody
Thank you for the great review!
We’re so glad to hear you appreciate the creativity, simplicity, and uniqueness of our designs. It means a lot to know the quality met your expectations.
Thanks again for your support!
Sophie

Betygsatt 5 av 5 stjärnor

Brilliant customer service & Loafers

Brilliant customer service. Needed advice on sizing and got response within minutes of queries. Within the hour was able to confirm my correct size and place order.

Oh, the CB Ezra loafers (black) are so comfortable, I forget I’m wearing them!?!

2 mars 2026
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Svar från DUKE + DEXTER

Hi Umar,
Thank you for your fantastic review! We’re delighted to hear that our team was able to help you quickly with the sizing and that you found the process smooth and easy.
It’s also great to know you’re loving the CB Ezra loafers. Hearing that they’re so comfortable you forget you’re wearing them is the best compliment!
Thanks again for your support, and we hope you continue enjoying them.
Sophie

Betygsatt 5 av 5 stjärnor

This shoes are out of this world

This shoes are out of this world. The best part is that you can use them either a suit and with jeans and both ways look great

9 mars 2026
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Svar från DUKE + DEXTER

Hi Edgar,
Thank you for your wonderful review! We're thrilled to hear you love the shoes.
We really appreciate your support.
Sophie

Betygsatt 5 av 5 stjärnor

Shoes are amazing

Shoes are amazing, shipped quickly.

9 mars 2026
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Svar från DUKE + DEXTER

Hi,
Thank you for your lovely review! We're so glad to hear you think the shoes are amazing and that they arrived quickly.
We really appreciate your support and hope you enjoy wearing them!
Sophie

Betygsatt 5 av 5 stjärnor

Great Material and condition love the…

Great Material and condition love the wallet so far

27 februari 2026
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Svar från DUKE + DEXTER

Hi Mason,
Thank you for your lovely review! We’re really glad to hear you’re enjoying the wallet and that you’re happy with the material and condition.
Thanks so much for your support!
Sophie

Betygsatt 5 av 5 stjärnor

Top quality …

Great shoe company had a squeak out of one of my shoes and they instantly replaced them for me

5 mars 2026
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Svar från DUKE + DEXTER

Hi Steven,
Thank you for your kind review! We’re really pleased we could resolve the issue quickly for you and get a replacement sorted.
Thanks so much for your support !
Sophie

Betygsatt 5 av 5 stjärnor

Great service

Great service

2 mars 2026
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Svar från DUKE + DEXTER

Hi Yan,
Thank you so much for your kind words! We’re delighted to hear you had a great experience.
Thanks for your support!
Sophie

Betygsatt 5 av 5 stjärnor

Duke + Dexter

Great experience top quality shoes

4 mars 2026
Logotyp för DUKE + DEXTER

Svar från DUKE + DEXTER

Hi Rahul,
Thank you so much for your kind review! We’re really pleased to hear you had a great experience and that you’re happy with the quality of the shoes.
We truly appreciate your support.
Sophie

Betygsatt 5 av 5 stjärnor

Great Quality, Great Customer Service

I ordered a jumper as a gift for someone. The jumper looks just as advertised and the quality feels very expensive.
Even after Evri lost the parcel, their customer service team were polite and responsive in helping me solve the issue.
10/10 recommend

7 december 2025
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Svar från DUKE + DEXTER

Hi Charlotte,

Thank you for the kind words. We’re really glad the jumper lived up to expectations and that our team could help get things sorted after the issue with Evri. We appreciate the recommendation and hope the gift was a big hit!

All the best,
Chloe - Customer Care

Betygsatt 5 av 5 stjärnor

Nice quality

Nice quality

4 mars 2026
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Svar från DUKE + DEXTER

Hi Seb,

Thank you so much for your review. We're glad you're happy with the quality of your cap. Hope to see you again soon!

All the best,
Chloe - Customer Care

Betygsatt 5 av 5 stjärnor

The entire experience

The entire experience, from website to delivery was truly amazing. Shipping from the UK to the US was only a few days. Love the shoes ordered.

3 mars 2026
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Svar från DUKE + DEXTER

Hi James,

Thank you for the great feedback. We’re so pleased to hear the whole experience, from the website through to delivery was smooth, and that the shoes arrived quickly to the US. Hope to see you again soon!

All the best,
Chloe - Customer Care

Betygsatt 5 av 5 stjärnor

Great and quick help.

27 februari 2026
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Svar från DUKE + DEXTER

Hi Silas,

Thank you for your lovely feedback! We're glad we could be of help. Hope to see you again soon.

All the best,
Chloe - Customer Care

Betygsatt 5 av 5 stjärnor

“Fast delivery

“Fast delivery, and the wallet is of very good quality — exactly as I imagined.”

6 mars 2026
Logotyp för DUKE + DEXTER

Svar från DUKE + DEXTER

Hi Piotr,
Thank you for your review! We’re so pleased to hear that you were happy with the fast delivery and that the wallet met your expectations in terms of quality.
We really appreciate your support and hope you enjoy using it!
Sophie

Betygsatt 5 av 5 stjärnor

Top quality

Top quality

2 mars 2026
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Svar från DUKE + DEXTER

Hi,
Thank you for your review! We're delighted to hear that you’re happy with the quality. Your support means a lot to us.
Sophie

Betygsatt 5 av 5 stjärnor

Honestly could not fault this company…

Honestly could not fault this company or its incredible staff. From their amazing designs, their kind, thoughtful and very helpful staff, to simply the ease you can navigate their website, the company really is just one of the ‘good ones’.
I’d definitely be recommending Duke + Dexter to anyone in need for any of the many things they’ve got on offer!

22 februari 2026
Omdöme utan inbjudan
Logotyp för DUKE + DEXTER

Svar från DUKE + DEXTER

Hi Alex,
Thank you so much for your incredibly kind review. We’re truly grateful for your support and your thoughtful words about our team, designs, and website experience.
It means a lot to us to hear that you had such a positive experience with Duke + Dexter. Recommendations like yours make a huge difference for our small team, and we really appreciate you spreading the word.
Thanks again for your support !
Sophie

Betygsatt 5 av 5 stjärnor

Duke & Dexter is always a win

Duke & Dexter is always a win.

The product is always high quality, and sizing, fit, description accurate.

The team is professional, prompt, and considerate of the price point and the target audience. They keep the small batch boutique concierge service even in virtual interactions.

I love this business.

2 mars 2026
Logotyp för DUKE + DEXTER

Svar från DUKE + DEXTER

Hi Drew,

You’re our win, honestly. You’ve been such a loyal customer over the years and the fact that you keep coming back again and again means the world to us. Thank you for the continued support - it never goes unnoticed! See you soon.

All the best,
Chloe - Customer Care

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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