Sar did a great job keeping me updated on the status of the order. The book arrived on time, just as he said it would. The guide is just what I’ve been looking for! I really appreciate how thoug... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dudukhouse offered excellent customer support! I am a student, and they offered me a student discount for my first duduk! I was very grateful. The shipping was perfect as well, and the packaging was d... Se mer
Företaget har svarat
Good day , From the phone call with the respectful gentleman to the delivery was super smooth On the phone he offered his time to help and explain all details I needed as new to the instrument, T... Se mer
I found Dudukhouse through Long & Mcquade after purchasing a duduk from them - I should've gone straight to the source. Delivery for my duduks / reeds has been extremely fast. One order mistakenly... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Dudukhouse is the largest online retailer of Armenian duduks, reeds, books, sheet music, and accessories. Our Canadian and Armenian offices ship worldwide fast with a 100% satisfaction guarantee.
Kontaktuppgifter
18 King St E, Suite 1400, M5C 1C4, Toronto, Kanada
- (437) 889-8821
- hello@dudukhouse.com
- dudukhouse.com
Best rating from my side
Best rating from my side. Wounderful instrument. Very fast and good communication. I recommend it! Thanks al lot to the team.
20 maj 2025
So far been buying Vamelo and GGA…
So far been buying Vamelo and GGA reeds. I thought Vamelo had perhaps a longer duration quality and GGA kept a little edge on the quality of the sound. Dudukhouse reeds might be the best reeds so far, really clean build that will probably last as long as Vamelo and the sound has something of a fluid GGA and even from the first reed played from an unknown type when buying my first duduk (could be from dudukhouse). Also the price was in pair with the best deal provided by Vamelo. So far so good !
23 april 2025
They shipped my order fast and the…
They shipped my order fast and the duduk is beautiful. I was replacing a less expensive duduk and reed, and the difference in sound is lovely.
29 mars 2025
Muchas gracias por su apreciado envío…
Muchas gracias por su apreciado envío sobre información de Duduk.
Un fuerte abrazo!
Emilio.
2 mars 2025
Screams quality
Everything was safely put in a rigid cardboard tube. The duduk was in a nice bag made of fabric, separate from the reed. It also came with a handwritten certificate.
The duduk is of very high quality, and since it had a faint smell of cold cigarette I guess it was hand-made. It feels very smooth, the colour is exceptional so the wood must have been carefully selected.
And of course, it makes a very warm sound and it is a delight to play.
7 mars 2025
Excellent customer service
Ordered a few (soft) reeds, one of which wasn't working properly, and without asking they sent a new one free of charge!
28 februari 2025
Ordering a Duduk to Norway
I wanted to order a Duduk to Norway, and I had some questions. They were very helpful, kind, and responsive during our communication.
28 december 2024
Svar från Dudukhouse
Thank you so much for your kind words! We’re thrilled to hear that our team could assist you with your order and questions. It’s always a pleasure to help our customers. We hope you enjoy your new Duduk and look forward to serving you again in the future!
Verry good
Despite the busy month of December my order "Vamelo Cromatto" arrived reasonably quickly in the Netherlands. The duduk is normally in a red suitcase but they arranged for me that it arrived in a beautiful black suitcase. Unfortunately there was a mistake with the reeds. After some correspondence they arranged for me that the makers would send new and the correct reeds. I knew Dudukhouse because they are the only ones who supply great books for duduk, a good company!
26 december 2024
Svar från Dudukhouse
Thank you so much for your kind review! We’re thrilled that your Vamelo Chromatto Duduk arrived safely and that you’re happy with the beautiful black suitcase. We sincerely apologize for the mix-up with the reeds, but we’re glad we could resolve it for you. It’s always great to hear that our books and overall service have been helpful to your musical journey. Thank you for being a valued customer, and we look forward to assisting you in the future! 🎶😊
Quality and Tone
The quality of this instrument is undeniable. I was able to produce a beautiful tone almost immediately. And before it arrived I had emailed questions about my order which was responded to promptly. I will order any subsequent products from here alone.
3 januari 2025
Great service👍
2 januari 2025
I was waiting for new stock on a duduk…
I was waiting for new stock on a duduk sevada in A and i was told right away when there was one available.
great customer service
27 december 2024
Duduk reed Black series in medium
I ordered the black series duduk reed in medium
delivery was fast with fedex
the reed is on it's own level
I have other reeds from well known Armenian masters
but this one is amazing. sound projection and stability
is so good. easier to play half tones for sure.
still needs to be played some more to reach its optimal sound but it's really great already.
27 december 2024
I was very impressed with the prompt…
I was very impressed with the prompt customer service. There was an issue with a reed and it was resolved very professionally and very quickly.
The reed sounds great so far.
I am happy with the service.
Great Dudukhouse Team!
13 december 2024
I emailed the company as I was…
I emailed the company as I was concerned the book we had ordered would not arrive in time for Christmas. They got back to me straight away with a friendly email to assure me that it would and that they were printed to order. It arrived in good time just as they had said.
19 december 2024
After two weeks I’m still preparing the…
After two weeks I’m still preparing the reed for good us.e The sound is warm and rich but tuning is still difficult. The (basic)reed opening is not on par yet.
The extra tax I have to pay is €21,00. So this is a very expensive reed after all. I hope it works out well in the end.
21 december 2024
Svar från Dudukhouse
Hello Arnold,
Thank you for your review, and we’re glad to hear you’re enjoying the warm and rich sound of the reed.
We’re not quite sure what you mean by the “basic reed opening not on par.” To tune your reed properly, you may need to adjust the reed regulator. If you’re having difficulty or if you need further assistance, please feel free to reach out to our support team anytime. We can schedule a video call to guide you through the tuning process.
We also apologize for the unexpected tax. As mentioned in the disclaimer on our website, import duties or taxes may be imposed by your country, and unfortunately, this is beyond our control. We do understand that these extra charges can be frustrating, and we truly appreciate your understanding.
If there’s anything else we can help you with, don’t hesitate to contact us.
Best regards,
The Dudukhouse Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.