Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I work nights, my wife days. Our viewing times never align. With the HearLink PLUS transmitter, she streams TV quietly through her BeHear headset while I sleep. The HearFIT team advised us on compatib... Se mer

Betygsatt 4 av 5 stjärnor

We’re a family of seven, and everyone has their own preferred volume level, which used to be a challenge. Audeara connects effortlessly to our Smart TV, allowing each of us to use our own Bluetooth he... Se mer

Betygsatt 5 av 5 stjärnor

I had earlier contacted Alango in Iseral between April 2025,for detailed enquiry about my hearing problem. They have helped me a lot . Due to financial issues could not purchased it. My problem wa... Se mer

Betygsatt 1 av 5 stjärnor

i wish i came to this page earlier before purchasing. Impossible to contact this company. phone lines, messaging on every channel is unavailable and none replies, there is no way to have an update on... Se mer

Företagsinformation


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

24 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I work nights

I work nights, my wife days. Our viewing times never align. With the HearLink PLUS transmitter, she streams TV quietly through her BeHear headset while I sleep. The HearFIT team advised us on compatibility with our LG Smart TV — flawless.

29 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had earlier contacted Alango in…

I had earlier contacted Alango in Iseral between April 2025,for detailed enquiry about my hearing problem. They have helped me a lot . Due to financial issues could not purchased it. My problem was worsening, may family members and relatives who used to feel equally bad when I could not share their thoughts. Finally it was tried inspite of globally war like situation, I could manage the device from HearFit.ca . They have helped me in getting it from manufacturer in time.
Now I am using the device mostly in day time and having adjusted its sound controls to my needs. Feeling well and hearing fine , there is no issue related to the device. Nicely designed keeping in view all related problems. Its price is manageable. Please note it is a hearing support it can not replace the original Ear , people do expect immediate responses from the sufferer as one has to adjust himself with all sorts of mental and bodily feelings & senses . This takes some time. Our ears are sense organs always take care of them and enjoy the standby most innovated device, you will get an easy comforts in discussion with your friends and family. . The same I am feeling better than earlier. Life has become now meaningful.
Regards.
Dewan Chand.
INDIA.

1 april 2026
Betygsatt 5 av 5 stjärnor

I run a senior care home and we…

I run a senior care home and we recently installed Geemarc phones. The Hearfit team conducted an online session for both residents and staff. I find their products and service extremly reliable.

1 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

We’re a family of seven

We’re a family of seven, and everyone has their own preferred volume level, which used to be a challenge. Audeara connects effortlessly to our Smart TV, allowing each of us to use our own Bluetooth headset with personalized settings. The Hearfit support team even guided us through the pairing process on WhatsApp — truly exceptional service.

22 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’m a football fan

I’m a football fan, while my partner prefers peace and quiet, which used to make weekends a challenge. The Sennheiser RS 195-U brought balance back to our home — now I can enjoy every match without disturbing anyone. Hearfit also made sure we received the correct voltage adapters for Brazilian outlets, which shows their truly impressive global support

15 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I ordered March 8th and needed it in 10…

I ordered March 8th and needed it in 10 days. I didn’t hear back for days and finally I did. Was offered a refund but I really wanted the product. When it came from their supplier they offered to shop wherever I needed it because of long delay. They did, it arrived snd today the deaf person in trying it for the first time. I’m hopeful he will like it and use it.

19 mars 2026
Betygsatt 5 av 5 stjärnor

After experiencing mild hearing loss

After experiencing mild hearing loss, my mom had stopped watching her favorite shows. Now, she uses the Sennheiser SET 860 every day, and the difference is amazing. The sound is so clear that she can even read and follow the news tickers again. Thanks to Hearfit’s guidance, the setup was completely smooth and hassle-free.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

avoid at all costs.

i wish i came to this page earlier before purchasing. Impossible to contact this company. phone lines, messaging on every channel is unavailable and none replies, there is no way to have an update on your order, and you will end up having to dispute the charge.

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hear fit was great

Hear fit was great, although the courier dropped it off at the wrong address, I emailed customer support and within hours it was resolved!
Thank you very much!! 😄😄😄😄

20 februari 2026
Betygsatt 1 av 5 stjärnor

Not good

Not good. Product sold is completely useless (QuietOn earbuds). Further research demonstrates that this is a known problem, in fact the manufacturer has gone bankrupt. Feels like Hearfit are trying to offload their worthless inventory onto the public. Returns take a long time, you have to pay for it yourself, and shipping costs are not refunded which is against the Ontario Consumer Protection Act 2002 for defective or misrepresented products. I will be following up with the Better Business Bureau and all other channels to get my full refund

9 januari 2026
Betygsatt 1 av 5 stjärnor

Hearfit took my money and then ghosted me

Despite placing an order with Hearfit nearly a month ago I am yet to receive tracking information on my item, or really any acknowledgement whatsoever that this order actually exists or is coming to me. I’ve called numerous times and never been able to get in touch with a human being and all of my emails have gone totally unanswered. An all around awful experience and they essentially stole $65 from me. Will be going to my bank to try to get the money back and will strongly recommend no one ever buy from this company

28 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible Customer Service

Terrible Customer Service! Returned a product and it took almost 2 months to acknowledge and inspect the product. Then I was told I would get my refund within 10 business days and it ended up taking over 15 business days to get my refund. The whole experience, including my initial purchase was slow, unprofessional and full of empty promises.
I would NEVER recommend this company ever!

2 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scammers!

Scammers!
They haven't returned the money for more than 3 months, a complaint has been filed with the bank.
No response to email or phone calls.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Hearfit

Svar från Hearfit

Hello Maxim, We are sorry but there might be some confusion here. I tried to locate you as a client, but unfortunately, I am not able to locate you in our client database. We are very happy to assist you please reach out to us at support@hearfit.ca with your order number. We are here to help.

Betygsatt 1 av 5 stjärnor

Update fm Disappointed Customer



Finally, Bernie Smith of Hearfit CA, agreed to an 80% refund following a very frustrating experience for both of us. Why only 80% ? He did not go above and beyond as he initially claimed. Ignoring requests for photos of alleged damage to foam tips is not going above and beyond.

Please apply caution when seeking a refund from this e-retailer.

I would recommend taking photos of each component before boxing and returning.

I have wished Hearfit well and have learnt that humans are complicated when it comes to $$$.

23 september 2025
Omdöme utan inbjudan
Logotyp för Hearfit

Svar från Hearfit

Hello Lisa, I am sorry you had a negative experience with our team. We always try to go above and beyond for our clients. We have a 24/7 multilingual AI powered support system and a very caring client service team. I looked at all the notes from all the interactions you had with the team and the team tried to assist you throughout the way. I appreciate your concern about restocking fees and I see that it was explained to you multiple times and there were instances were our team had requested you not to be aggressive and threatening. If you have any issues, I am more than happy to connect you with our management. But with the professional support and the time spent with you to resolve your issue, this comment is disheartening and unfair. But still please reach out to support@hearfit.ca and I will surely connect you to our management. We want you to be heard and happy.

Betygsatt 1 av 5 stjärnor

I am trying to receive a refund for a…

I am trying to receive a refund for a product that could not be delivered. The customer service with Bernie has been atrocious and I have received no to little follow up. I do not recommend this company

16 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hearfit Canada

Unfortunately, I have found dealing with Hearfit very disappointing. I received, trialed and sent back a Noise Cancelling Quieton Earbud Set all within Warranty period.

Without going into details .. I am still seeking a refund.

Response times have been less than optimal. Delays seem to relate to Bernie sending the unit back to his QA team who assess for damage.

I was advised that unit was "used". This is ridiculous because one is entitled to trial the buds within 30 day warranty period.

I was also advised that foam tips were damaged. I requested photographic evidence but no evidence received. These Comply foam tips are very sturdy and robust and what Bernie Smith didnt mention is that replacement tips are available.

I am proceeding with appealing Paypals decision to close case due to expiry of 30 day warranty period (due to seller's delays not mine..I have been sending multiple emails again and again). I will also be appealing through my country's consumer protection schemes and also via Canada's consumer protection processes.

13 september 2025
Omdöme utan inbjudan
Logotyp för Hearfit

Svar från Hearfit

Hello LP, Sorry that you had a negative experience. But writing multiple bad reviews on Trust Pilot with different names and threatening our team will not change our decision. We addressed your concerns multiple times and understand you do not agree with sending the device back but talking rudely with the team and threatening the team with bad reviews is not appreciated. I would sincerely request you to reach out to us at support@hearfit.ca and we promise to hear your concerns and resolve your issues, but we request you to remove fake and multiple reviews on this site.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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