Dublin Airport Omdömen 

If I could give zero stars I would. It is the worst airport in Europe. Massively over crowded. Security staff rude nasty & ignorant. Horrible to passengers treating us as if we are all idiots. Old airport not capable of dealing with this massive amount of passengers pushing us through as if we were a herd of sheep. I never want to use it again. In future will use Standstead or Manchester to Shannon. Look at Copenhagen Airport & see how smoothly it runs, with well trained & polite staff, you might learn something.

Cannot put zero stars - treated like an imbecile by member of staff and the manager - will never use burger king again. Unfortunately I had paid for the meal otherwise I would have walked. I needed to eat as a diabetic and I am 71 years old and severely mobility reduced. Please do not support these idiots they do not deserve your custom

A great experience at Dublin airport for both arrival and leaving. Everything signposted well and everyone who works here has been so helpful. Special assistance staff were so kind and helpful and the food concession staff were great particularly the Food Village and Pret A Manger. Regular updates on flights keep passengers informed. Very impressed.

No a happy customer I done drop and go didn't wanna leave my keys but was made I returned back and I had medication stolen from my car I had to make a report to garda and not a phone call or nothing there controlled drugs that where taken my passenger seat was moved 🙃 as for prm assist there dreadful 🙃

Nothing to complain about in general about the airport, but I think the security checks are inadequate (T1 terminal):

- first of all, despite the relative calm of the time, great confusion of everything: noises, confused people, security personnel drumming on trays or whistling and anything else that can serve to make the atmosphere tense;

- unlike my last trip a year ago (when they told me not to take the PC out of the suitcase - thanks to the latest generation scanners), now it is mandatory to remove PCs and similar electronic devices (that is, instead of progressing they have regressed: I do not know the reason, which they surely have)...

- some things didn't pass through the personal scanner (as can often happen): one of these were shoes with metal parts: I was requested to took them off, then the operator put them in a new tray and passed them through the luggage scanner, and left me to stand and walk barefoot ... :(

- the prevailing average attitude of the operators was very critical and accusatory, as if they always had a drug dealer or a violent person in front of them, which is not the case in most other airports I've known;

- several operators, by image and manner, are rather "crude".

Irritating the travelers doesn't prove they guarantee greater safety and are better than other airports... If anything, it shows the opposite.

Update your website! Very frustrating to have outdated info! Especially when traveling with kids! I spent ages looking for the terminal 2 playarea , that no longer exists. But still appears listed on your website.

Good and bad. This was my first experience of departing from Dublin Airport. There was a big jam at the security queues although a marshal tried to direct customers to the best line. Shoe removal was inconsistent.

I got to the scanner and was sent back to put my normal shoes (not thick soles or anything) in a tray. I waited whilst they caught up only to find them going to the examination channel. From there they were sent back again whilst I stood for longer without shoes. Eventually I spotted them come through again to the safe channel. But no one kept me informed. Why not just search them?

The staff were polite but pushed that service needs an overhaul. The rest of the airport was much cleaner than Heathrow. The walks were hugely long though.

Overall I would use fast track and a lounge next time

Repeatedly, over many years, the worst airport in the world I have used over 4 continents and many countries. It is hateful. Hugely overcrowded in every part, à human zoo. unique to Dublin Airport is the reeking toxic cloud of multiple’perfumes in duty free that follows you as far as the food section. In hindsight, don’t recall another airport where it is still possible to smell as you are arriving into a food area. Loud music in food court area not helpful.sensory overload in the extreme from the moment you go in the front door.
Security appears to have gone into overdrive recently for checking hand luggage. Felt sorry for staff, they were all pleasant and apologetic. But as other times recently, 50% of crowd having to wait, in a crowd, while baggage screened manually and à further X-ray check. As before, nothing suspect found in anyone’s bags.
Having eaten à number of times at this airport, consistently bad, never again. 2 toasted sandwiches, small portion of chips, 2 apple juices - €31. To add insult to injury, 20 mins later I was doubled over with stomach pain which lasted until after I arrived at my destination, husband sick all night. Dinner for 2 last night in Italy, €28.
constant and persistent problem of all passengers being crowded down a stairwell to wait 30 mins for planes that are never ready, sometimes not landed. IS THIS AIRPORT EXEMPT FROM HEALTH AND FIRE SAFETY REGULATIONS??????? So unwell after ‘food’. I used lift to get to the bottom and had to crouch bended over against a wall with stomach pain, numerous older adults, people on crutches etc. having to stand around also. People kept pouring down the lift despite the fact that there was no space at the bottom, stairwell already unsafely overcrowded , one man asked airport staff twice to stop further people coming down the lift which was causing further crushing. He was pointedly ignored both times.
Won’t bother going in to expense and distance from airport to various car parks, when using shuttle bus. This already a common complaint among everyone I know who uses airport. Feel particularly sorry for people with small children struggling in this situation. As for drop and go, as long as you keep asking staff for directions, quite manageable on the way in. Instructions include, ‘ keep an eye out for a Spar, and walk around the back of it’. First time I used, arriving back late at night, kept meeting people in unusual places, wrong car park, wrong floor, going up and down lifts, 4 bewildered at a bus stop, all trying to find right car park. Signposting dismal.
This airport is to be avoided if at all possible. Use other Irish airports for American flights, particularly long haul, to London and then direct to destination works well. Common device used by citizens living in the South and along the Western seaboard is to use a local airport to fly to a country of your choice and then transfer into neighbouring country which is your actual destination (obviously, not convenient for many, but if you are renting a car, well worth it). One person we know has flown to Poland and transferred this way to Germany to avoid Dublin airport.
And this airport is objecting to a passenger cap !!!!!! AVOID IF AT ALL POSSIBLE

Utterly disgusting behaviour by T1 security staff. I was rushing to catch my flight and had a small trolley. I was about to take my bags off the trolley to go through the check in, when this man shouted at me to leave the trolley. So I rushed and brought the trolley to the wall,where other three trolleys were left previously. He then shouted that I had to bring it all the way down where I took it from... I told him I had to go to catch the flight and that my bags were heavy to carry, when he threatened not to let me through barriers. I was then stopped by the female guard on the other side of barriers, who made me wait for the supervisor. I was very distressed fearing I would miss my flight back to my son. The supervisor made me apologize to the staff who was a bully. Wait for this. Both of my bags were then searched by a security guy of similar origins as the first bully. He didn't hide the fact he was asked to do this by his colleague. I asked what his name was and he lied about his name. Jack is never a name of someone from Eastern countries. Immediately another security colleague rushed to me and shouted if I wanted to catch the flight. He basically was threatening me that they can detain me simply because I was asking questions . On my question about what his name was he said 'none of your business'. I hope someone will call gardai on them because it was a harassment. Someone in charge hired these bullies and they have to be fired. Put me off to come back. It's better to take a ferry next time.

The staff in fast track security were SO rude. Have been in 5 airport s in the past two weeks. And this time I forgot to empty my water bottle. They were giving out to me
The airport should have a place to empty water people are human they do forget sometimes. But to give out to me the way they did! Not acceptable! Otherwise everyone else were very nice in the airport

3 am in the morning airport fairly quiet BUT big queues at security due to not enough staff being used, very very slow getting people through X ray body scanner, running out of trays, slow to open extra security lines. WTAF. This lead to an unnecessary and looong log jam and passenger frustration which was TOTALLY avoidable.

Awww I mislaid my cabin bag in T1 and two members of security staff assisted me so kindly all around airside to locate it. Thank you so much.

Avoid the airport and the city sorry guys any other place in Ireland far better.

Security search rude and not nice experience.

Scanning a bag then sending it through twice when going for a plane simply ridiculous just search it.

I can see why the city struggles first and last impressions count.

NOT a family friendly airport. No matter what any gate agent tells you in any airport, they won't deliver buggies to the gate, so unless you insist on taking it on the plane with you, good luck with carrying your kid all the way through immigration to the baggage claim.

Security staff is rude and shout at you! Bags search they don’t even ask your permission to search your bag! Where’s the manners? Can I search your bag? Plus they turn they back at you so you can’t even see what they doing inside your bag! What if you broke passengers zip bag? If they claim something is missing!!! Ridiculous organised and rudeness!!

Airport Security.

My bag was put through, with coat boots and liquids in a tray as usual. It was then diverted to behind the screen and I had to wait at the end while the staff scan & look through the other trays to see what the hold up is.

My tray needed to go through again...apparently like many others.
Slow wait.

But this isn't what causes the 1 star review.
When they checked my liquids, because the hold up lay within that area, I realised my small bag was missing, with passport, clothes, gifts etc in it. I asked in a rather panicked way where it was and they didn't know.

After several minutes of searching they found it and a new older guy accused me of abandoning it on the passenger side of the screen.

He would not listen or accept that the last time i had seen or touched it, it had been in the tray that THEY had possession of, with my coat and boots etc.

He just kept talking over me saying another passenger found it and handed it in and that I had abandoned it.

Then adding insult to injury, whatever they'd done to my bag had left it with a broken zip. Which they denied, saying it came to them like it. I was not happy, it had been a brand new bag for the trip.

Very disappointed and actually angered by their dreadful lack of care, concern or responsibility.
A simple apology could have diffused the whole thing.

Schlecht gelaunte Security Mitarbeiterin! am frühen Morgen, macht richtig Laune.

I flew from Kerry to Dublin for an overnight stay and had no issue with liquids in my hand luggage didn’t need to be taken out of my bag while going through security and there was no limit. For anyone who doesn’t know Kerry airport is quite small with only 2 security check points.

Today from Dublin that has 10+ security stations I was requested to take all my liquids out of my hand luggage and into a little plastic bag. I was completely unaware of this, I was then told I was only left 1 bag so was left with no option but to dump the excess liquids. I find this absolutley ridiculous with the lack of consistency within airports especially flying within the country! All my limits were 50mls and less I am very disappointed to be going home without some of my items

Awful service at the departures.
Even though it wasn’t busy 5-7 people stood at the departures area just monitoring people. No help offered - I had to wait for instructions to go in. And also very rude comments were made for no reason.

Big shout out to Sabrina/Theresa from The Mama Mia girls at T2 this evening.. A pleasure to meet and chat .. Slainte in a true Irish fashion 🍷