dssmove.co.uk Omdömen 26

Waste of money and time
I would have rated this service 0 stars if that were possible. There is no service provided. Despite paying for the Gold membership, none of the additional support or benefits advertised on the website were actually available.

After subscribing, I had to repeatedly chase the company just to get a response. It took 7 days before I was finally contacted, only to discover that the membership services listed did not exist.
If the services are not ready or available at the time customers subscribe, they should not be advertised or sold. The customer service representatives were unprofessional and lacked basic customer service skills.
Overall, this was a complete waste of money and time!!

“I subscribed nearly a year ago and emailed asking for my subscription to be cancelled. Even after changing my bank card, you’ve continued taking £1 every few weeks, adding up to nearly £16. How are you still charging me after I unsubscribed and changed my card? This feels extremely dodgy. Please stop the payments immediately and refund the money.”

They have been collected £1 from me monthly and I cannot reach them nor able to cancel. I have never used their service ever and they are a scam

I fell for this scam just this week I paid to be able to contact landlord about property met with fake numbers fake emails one number just rings no answer no extra information given just a email about the details I already knew on the messed up website

took my money and has no record that I had signed up

I tried this dssmove and I can't contact the agents or landlords. Not recommended.

I actually couldn’t find a single house on the site. I refuse to believe anyone is working here.

This website is not working anymore it’s dormant. I tried to register and no email activation came through so I can’t check adverts or apply and lie most have said they are very old or the companies not around anymore. It should be taken down as this website is misleading and it’s an utter joke councils still recommend them even though they are clearly not active. The whole website needs shutting down it’s a complete scam and waste of time

Defunct website, after trying to register I realised that the site is not longer in use or being updated, and it would not let me apply for properties although you can still search for properties.

This website is not working and there is not contact to owner. Don't pay there!

Warning, this is a scam Website DSS MOVE

Since I have subscribed to the website, I’m not getting access to my account from the website, it’s not loading at all and they keep charging me £1 Each month I believe this is a scam for real

I have reported them as fraudesters to my bank. They need to be investigated immediately!

They ask for 1£ subscription fee after I have pay they say payment failed and I tried from different bank card and it's same , and they charge me 2£ already , it's absolutely scam website

Website is not working. I lost my time. There is not way to contact with support

Damn site doesn't work. Pay a subscription free to apply to houses then don't get replies- if the site even allows you to send anything to the contact at all.
I tried using it for ages this morning trying to apply to move somewhere. No one replies at all (over weeks now and multiple flats) and I can't use the site to contact the agent as it doesn't work.

It's unclear how legit the site is or who is adding things to it.
1) The site owners don't respond to emails
2) Most ads are (sometimes years) old and often listed as taken!
3) According to the gov site (Find & update company info service.gov.uk), DSSmove is a dormant company, yet the gov still recommends them when they KNOW it's not actively running!
4) Predictably, you get no response from ads
5) Many of the estate agents listed don't have working phone numbers or are flat-out impossible to find evidence of outside of the site!
6) And lastly, their email system doesn't work, it'll show 2 errors then say message sent but those errors mean it isn't being sent.

DSSmove is more dire than the housing crisis.
Do not use! Do not trust!

I would give it zero if I could. Found 6 properties I wanted to enquire about. Not one email response and not one valid number. When you search up landlord company on companies house website, they don't exist and the address given on the dss move site is for residential addresses. I can't believe the council havnt realised this is a fake website and advise tenants to use it.

They made me travel all the way to there dodgy office for no reason. They looked through my universal credit account then spoke to each other in a language unknown to me and then decided to tell me the room wasn't right for me and they had a bigger property for me next week. This was a blatant lie. Whilst in the office they tried talking and acting like they was gangsters interrogating me about my life etc. I wasn't intimidated at all I found them a joke tbh but I'm sure other people will have been made to feel uneasy for sure. They just want to gain access to your details for whatever reason. There apparent studios are tiny smelly rooms with a box attached with a name of energy as ensuite. Jokers!!!! I never heard from them again from the moment I left there office. I suffer mixed anxiety disorder and depression along with a mental and behavioural disorder due to the way I lived my life and whatever. This entire ordeal added in this all becoming worse and my medication dose to be increased. All in all a total nightmare.

Good website to search properties, however no way to contact with the landlords.

Absolutely ridiculous joke. cannot understand how the council don’t see where the money is going.