Dr. Organic Omdömen 

228
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ever since Australian Bodycare changed their formula for Tea Tree oil body lotion to something nowhere near as good as their original, I've been looking for an alternative. Dr. Organic has solved my p... Se mer

Betygsatt 1 av 5 stjärnor

My wife got me the Tea Tree footcare routine for xmas, doesn't smell like much & certainly not tea tree which is disappointing the routine to be followed is strange because it starts with a nail solu... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Just got a reply from the company to my previous review of the Dr. Organic vitamin e body lotion in which I expressed my disappointment at the change of ingredients. They removed all the ingredient... Se mer

Betygsatt 5 av 5 stjärnor

Have been using tea tree body wash now for a lot of years, 15 plus, after having a skin problem. Not cheap compared to soap but even simple soap made my skin dry, have now started buying and decanting... Se mer

Företagsinformation

  1. Kosmetikbutik

Skrivet av företaget

We seek out the treasures of the natural world to find the purest and most potent extracts, exploring the world of beauty from age-old traditions to supercharged botanicals to create breakthrough formulations that make you look and feel incredible.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

228 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 62 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(228)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

amazing products

amazing products that help me deal with my allergic rashes on faces but also on my body too. I recommend it to anyone with skin problems.

16 september 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Thank you Agnes, we appreciate your comments.

Betygsatt 4 av 5 stjärnor

Aloe Vera wash is excellent for…

Aloe Vera wash is excellent for sensitive skin. My son has been using this product for well over 4 years now.
Keeps his Eczema at bay. Lovely pleasant fragrance,

11 september 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

So pleased to hear this, thank you for sharing and reviewing.

Betygsatt 5 av 5 stjärnor

Excellent

Excellent. Very fast delivery to Germany, trusted products and quality.

22 september 2023
Omdöme utan inbjudan
Logotyp för Dr. Organic

Svar från Dr. Organic

So pleased to hear of your positive experience. Many thanks for leaving a review.

Betygsatt 2 av 5 stjärnor

I bought a 5 litre tea tree body wash…

I bought a 5 litre tea tree body wash but it was sent without pump. When I complained I expected apology and pump to be sent to me. That has yet to be done. It appears that they didn’t believe me, instead they asked me to take photos and sent it to them.

5 september 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Hello Elizabeth, I am very sorry to hear that your order was missing an item. I believe customer services investigated the issue and hope that you will now have received your replacement pump. Should you wish to discuss further please email customerservices@drorganic.co.uk

Betygsatt 1 av 5 stjärnor

FALSE packaging and WASTE of paper

FALSE packaging and WASTE of paper . My partner just purchased some tea tree nail solution it was a tiny bottle 2.5 inches high and 1 inch in circumference in a box 5inches high and 2.5 inches wide . The bottle could have been sold independently of the box and not only saved the company money but it would’ve provided much more customer satisfaction and less disappointment . What purpose is this packaging actually serving ?

10 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always good service

Always good service, I love all these products.

2 september 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Thank you for the lovely review Jane, we are so glad to hear that you are happy with the service and products.

Betygsatt 4 av 5 stjärnor

I gave it four stars because I like the…

I gave it four stars because I like the product, but not five stars because 2 weeks after purchasing, I came across Dr Organic products in a retail store and they were cheaper than online. And when online you have to pay over a certain amount. So for me, retail is better.

1 augusti 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Hello Sandra, thank you for the review. Prices will vary depending on discounts/promotional offers available.

Betygsatt 5 av 5 stjärnor

Excellent Products

Excellent Products, Excellent Service.

8 augusti 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

So glad to hear that you were happy with everything.

Betygsatt 1 av 5 stjärnor

Shipping company very bad

You have a bad delivery company who made mistakes twice, even though the address was correct..and the order was cancelled

Thank you for returning the amount.. But it is strange that you did not suggest sending the order to another shipping company

1 augusti 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Hello, I'm very sorry to hear that there were issues with your order, if you haven't already please inform the team help@drorganic

Betygsatt 5 av 5 stjärnor

Brilliant service all round…

Incredibly helpful customer care, and prompt replies… quality product too… thank you Kay, you were a star….

1 augusti 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Thank you Tracey, your feedback and review is much appreciated.

Betygsatt 1 av 5 stjärnor

Avoid Stains Clothes Permanently- Pura Aloe Vera Suntan Lotion

Used Pura aloe vera sun tan lotion and it stained my clothes permanently as wouldn't wash out in the washing machine. Contacted the customer service team and they were no help whatsoever and tried to blame the staining on the product being out of date. Avoid if you don't want ruined clothes!!
UPDATE
Dr Organic tried to take down my review but failed! They have also not responded to this review which speaks volumes for the attitude of the company!

21 juli 2023
Logotyp för Dr. Organic

Svar från Dr. Organic

Once again please accept our sincere apologies for the issues you experienced, unfortunately certain materials and especially white clothing is more susceptible to staining from sun care products. Our sun cream is a mixture of oils and filters and when mixed with perspiration, water, chlorine or salts for a prolonged period can result in staining, especially if clothing is worn before the product has dried. Furthermore if the product is used past its expiry date which is indicated on pack and therefore oxidised due to exposure with air there is even more likelihood of staining, as was this case with your complaint. We have confirmed that our products do meet all necessary cosmetic standards, carry the expiry dates and also include voluntary warnings around staining. We are very sorry to hear that you weren’t happy with our response or offer of a good will gesture on our part to resolve. I can confirm your comments have been recorded and reviewed by our senior management.

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