The flavors and product are awesome. However the website isn’t that easy to use but doable. The shipping experience is quite lacking. I run out of cartridges before a shipment arrives. FedEx is lack... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cirkul is such an amazing product! My love of Cirkul has been strong since day one lol The mass flow of them suddenly coming more often and in much larger quantities started probably with my triplets.... Se mer
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Easy to navigate website +plentiful flavors+ free shipping × easy tracking= one pleasurable experience! Usually when you go to the brand name's actual site it's horrible trying to click through to fi... Se mer
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My original/first shipment had a small issue that was addressed and resolved within 24 hours of sending them an email. They went above and beyond by sending me a free item for my inconvenience. Not... Se mer
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Företagsinformation
Skrivet av företaget
Cirkul's innovative bottle allows you to flavor your water sip by sip. Go from drinking plain water, to drinking your new favorite beverage, and back to drinking plain water with a turn of the flavor dial. Choose from 13+ brands with different formulas & benefits and enjoy your water your way with zero calories, no sugar, and no artificial colors.
Kontaktuppgifter
3620 Queen Palm Dr., 33619, Tampa, USA
- help@drinkcirkul.com
- drinkcirkul.com
4,1
Bra
5 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company
I love all the different flavors you offer. The website is easy to use and able to place my order easily
28 augusti 2025
Svar från Cirkul
Hi Wilma,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Svar från Cirkul
Hi there,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Svar från Cirkul
Hi Tracie,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
I love the dragonfruit flavor
I love the dragonfruit flavor. My only issue is half the cartridges I've gotten i havent been able to get flavor out of no matter how high I turn it up
28 augusti 2025
Svar från Cirkul
Hi Payten,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
The amount of water flavored by one Cirkul Sip cartridge depends upon the setting you prefer. The lower the setting, the longer the flavor will last. But each Sip cartridge can flavor the equivalent of six 20oz. fully flavored bottled beverages!
Here are some tips that may take care of the flavor issue:
1. Turn the lid over and locate the rubber air valve which is the small clear rubber piece coming through the little hole in the lid (not the blue o-ring.)
2. Rub that valve back and forth a few times to loosen it up and then place the lid back on your bottle and check to see if your flavor flow has improved.
You can also try these tips:
1. Remove the Sip cartridge from the lid and give it a good shake and then reinsert it (it could've had an air bubble in it).
2. Move the flavor dial from X-10 a few times to be sure that the flavor is releasing correctly from the spout.
3. Wash the lid in warm water or on the top rack of your dishwasher.
Now, move the dial to your favorite setting and get back to happily hydrating! 😊 Please note as the flavor diminishes you may need to increase the dial.
Please email us at help@drinkcirkul.com if you have any questions and our team will be happy to help.
Best,
Cirkul Team
Svar från Cirkul
Hi Miriam,
Thank you for your Trustpilot review! We are sorry to hear that you are having trouble placing an order and apologize for any inconvenience.
If you are still having trouble, I'd recommend switching to a different browser/device. Some browsers (like DuckDuckGo or an Incognito window) can block important information from your account and cause loading issues.
If this does not fix the issue at hand, please send us an email to help@drinkcirkul.com and our team would be happy to help you get this all sorted out.
Best,
Cirkul Team
Reply
I usually really like the way you have fast shipping.
I have never had a problem before but this time I only got one of the 3 bottles that I paid for. I don't know what happened but I am very unsatisfied with paying for three bottles and getting one. Please let me know what happened./ I have ordered 3 more bottles and hope that this order comes through. I really love your bottles but this past order cost the same as 3 bottles that I just ordered. Order# 14234850
23 augusti 2025
Svar från Cirkul
Hi Debbie,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Helps you drink water
The flavors are great. Shipping has been fast, so far. Cirkul helps me drink water. I previously requested stevia sweetened products, then noticed them the very next day. I've ordered some. Can't wait to try them. Can we get the sobracita line in a stevia version?
27 augusti 2025
Svar från Cirkul
Hi Nicole,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Cirkul is IT!
I ended up canceling my Cirkul subscription due to a reduction in funds, making it a bit harder for me to keep up the subscription. The representative I spoke with was very understanding and made it extremely easy. I still had a few boxes of flavors left, and I’ve definitely been able to enjoy those though!
15 april 2025
Svar från Cirkul
Hi Lo,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
Interesting on the timing of Cirkul's "manage autoship" notices.......
How convenient that when a "manage autoship" email goes out, it always seems to be a Saturday night around 6:00pm, and your customer has to respond by Sunday evening at 11:59pm. Would it not be more customer-oriented to send it out during the week when most customers are managing their email, instead of over the weekend when many customers may be trying to take a break? One might think you are trying to make it as inconvenient as possible for your customers, so that it gets easily missed and a shipment is on the way. Imagine that. And when Cirkul tells you they give you 2 days notice on the auto-ship.....absolutely NOT TRUE. How does receiving an email sent at 6:30pm on Sat. Aug. 23 with a notice to "update your order before 11:59pm on August 24" equate to two days?
23 augusti 2025
Svar från Cirkul
Hi Dana,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul but bummed to hear this experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
We want to assure you that our dedicated team is here to help. You can always reach out to us through email at help@drinkcirkul.com, chat with us on our website, or give us a call at 1-844-4-CIRKUL.
As the account holder, you are in complete control of delaying, modifying, or canceling your auto-ship plan at any time prior to your order processing.
We also send a reminder email 2 days prior to your order processing for any needed changes! We recommend adding help@drinkcirkul.com to your contacts to ensure all emails from us go straight to your inbox.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
It’s so so…
I don’t like you don’t offer returns even if product is unopened. As a newbie I am trying to figure out what I like so I opted to try your coffee line and got three different flavors. After the first one I could tell I wouldn’t not like this type. Then learned you don’t accept returns at all, and ven for unopened items. Additionally the “kids” like flavors do not seem to last as long as the sips. Oh well, live and learn. Probably not something super sustainable for me. My husband though can drink the same flavor so it works for him I guess. I suppose I’m fine with just regular water this process is too much effort for me.
24 augusti 2025
Svar från Cirkul
Hi Christi,
Thank you for your Trustpilot Review!
We appreciate you taking the time to provide us with your feedback. We are bummed to hear that our policies did not meet your expectations. We're still a growing company and are always trying to improve our products and services, and your input helps!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Cirkul is amazing
Cirkul is amazing. Shipping is fast and the flavors are great. Wish they would bring back the shinny bottles they had earlier. I love drinking water now with my cirkul.
24 augusti 2025
Svar från Cirkul
Hi there,
Thank you for sharing your review. We're happy to hear you're enjoying Cirkul!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Fast delivery
Fast delivery, but one of my packs was missing. So incomplete order, but they sent out a new one.
23 augusti 2025
Svar från Cirkul
Hi Shaun,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
Thank you for your feedback. We wish you all the best.
Best,
Cirkul Team
Svar från Cirkul
Hi there,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
I love the flavors
I love the flavors, I wish they lasted a little longer though as I drink 2 gallons of water a day so I am having to change the pods every 36 hours.
21 augusti 2025
Svar från Cirkul
Hi there,
Thank you for sharing your review. You’ve got great taste! 😜
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
The fact I can drink more water with a variety of flavors!
The fact I can taylor the variety of flavors to my liking and get more water in daily is super amazing. One filter can last muah a good 2 weeks.
23 augusti 2024
Svar från Cirkul
Hi Angela,
Thank you for sharing your review. We're obsessed too!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Some cartridges are not as full as others
It seems like several cartridges are hit or miss on how long they last. It’s as if some of them are not filled the same as the others. I’ve had some cartridges last several refills on the 22 ounce bottle. And I’ve had others where it barely goes through 1 1/2 bottles on a setting of 3 and the cartridge is empty.
21 augusti 2025
Svar från Cirkul
Hi Ryan,
Thank you for your Trustpilot review! We are happy to hear you’ve been hydrating with Cirkul, but bummed to hear about your experience. This is inconsistent with the high-quality standards we uphold for our products and customer experience at Cirkul.
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com and our team will be happy to help.
Best,
Cirkul Team
Great customers
My whole family has been with your company pretty much since you started. We all feel that lately the flavors don't last very long and not very flavorful. Most of our family loves the black cherry the most. My autistic 9 year old grand-daughter will only drink milk and black cherry circul. Never any coupons or deals to stock up either. Some of the new flavors are very plain.
20 augusti 2025
Svar från Cirkul
Hi Lori,
Thank you for sharing your review. Love it!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
The website was very easy to navigate
The website was very easy to navigate. The ordering process was simple.
19 augusti 2025
Svar från Cirkul
Hi Elizabeth,
Thank you for sharing your review. THIS is what we love to hear! 🫶
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating!
It reduced my soda consumption and…
It reduced my soda consumption and helped me manage my sugar intake better. Really helpful! Thanks for this wonderful product.
19 augusti 2025
Svar från Cirkul
Hi Marvin,
Thank you for sharing your review. You’re soda-free now? That’s AMAZING!!!
Please reach out to help@drinkcirkul.com if we can ever be of assistance in the future.
Happy Hydrating! 💙
Premature request to review your service
You request a review regarding “how did we do?” 2 days after I placed my order. What exactly can I review you on? As far as I can tell at this point my order has been received and nothing more, I don’t think a label has been made or any of the items I order have even been boxed. At this point I can’t say anything negative or positive as nothing has been done yet.
18 augusti 2025
Svar från Cirkul
Hi there,
Thank you for your Trustpilot Review!
We appreciate you taking the time to provide us with your feedback. We are bummed to hear that our product did not meet your expectations. We're still a growing company and are always trying to improve our products and services, and your input helps!
If you're open to it, we would love to work with you to find a solution! Please email us at help@drinkcirkul.com, and our team will be happy to help.
Best,
Cirkul Team
Detta är Trustpilot
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