Draculaclothing Omdömen 

577
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I didn't pay attention to the sizing chart and ordered based on U.S. sizing. Both a jacket and pants I ordered were far too small so I returned them. I chose to pay for return shipping myself and... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service. Very fast, friendly responses. Purchases the Evil Princess coat and i love it. Very beautiful and excellent quality. Followed measurement chart and it fits great. Cou... Se mer

Betygsatt 5 av 5 stjärnor

My daughter wears alternative clothes and it's often hard to find what she wants. She found DraculaClothing online and ordered a skirt. It arrived in good time and my daughter is thrilled with it. Tot... Se mer

Betygsatt 2 av 5 stjärnor

Die Kleidungsstücke sind wirklich schön und meistens auch gut verarbeitet. Nur ist es praktisch unmöglich etwas direkt zurück zuschicken wenn es z.B. zu klein ist. Hatten für unsere Hochzeit Kle... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

577 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(577)

72 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Un peu déçue

J’ai acheté un manteau chez Dracula clothing en S, il est très beau sur ce point là je suis contente, mais niveau rapport qualité/prix ça me semble catastrophique. Je l’ai acheté 150€ des coutures de partout s’en vont, la manche gauche se détache même un peu de l’épaule (je vois tout les coutures apparaître) donc là j’ai très peur que cela ne tienne pas dans le temps. J’ai un peu l’impression de me faire arnaquer.

30 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Très bon vêtements

Très bon vêtements, bien reçu (hélas par UPS mais rien n'est parfait) et malgré une erreur de taille de ma part, les retours et les renvois se sont fait sans souci. Petite info, la marque taille petit pour moi, je prends du L sans problème, mais chez eux, on est sur du XL. Une très bonne marque, stylée !

30 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect!

Perfect!
It’s not easy to find an online clothes retailer that isn't complete rubbish, and so you’re always taking a chance.
I bought a jacket and trousers and I am very surprised with how good the materials and quality are, the best I could have hoped for - careful with sizing though, definitely go with a slightly bigger size.
Delivery was good as well, considering they are delivered from the Czech Republic.

28 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic company and items but delivery service leaves a little to be desired.

I got a coat and hood (sold separately) and they are beautiful. It's fantastic quality and so well made, it feels like it was fitted to me specifically.

I had a couple of issues with the packages arriving but that was on the delivery driver not dracula clothing themselves. One item arrived without the other so I contacted their customer service. They got back to me within 24 hours and hopped on to offer help and chase up the delivery driver if necessary. They also confirmed my suspicion that the two items were in separate boxes (I don't think this was specified in the delivery tracking). Nonetheless the driver delivered it the next day having realized they missed it the day before so all was resolved.

The items were safely and securely packaged and came in great condition. Really enjoyed my experience ordering from them despite everything and will order from them again on future.

19 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Impossible to return if you change your…

Impossible to return if you change your mind which is against policy.

It says on the website to email them regarding sending it back which we did, as the package arrived later than was needed, however they replied late and then basically in the email said to resell it on eBay or Facebook and you will get 30% off next purchase. Option 2 if you want to send it back you need to pay for it yourself (which we knew), but also include order number, invoice ect. and that they are not responsible if the parcel is lost ect. Having said that I wouldn’t order from this company again as in UK I’m used to a more efficient service considering the prince of the good purchased.

16 januari 2026
Omdöme utan inbjudan
Logotyp för Draculaclothing

Svar från Draculaclothing

Hi, of course we accept returns. You have 30 days after you receive the package to return it. We ask you to Include tracking number so that we can locate it, if it is delivered to a pick up point. If the return package is lost you are normally refunded by the courier you use.

Betygsatt 5 av 5 stjärnor

Gorgeous clothes

Gorgeous clothes, make sure you follow their advice to get a size or two up especially if you are buying their old sizes as they are Victorian style, very snug, look amazing

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful lace dress…

I ordered a dress for my daughter for Xmas, she absolutely loves it, it’s great quality and it fits perfectly. Customer service is fantastic and delivery (I’m in the uk) was really quick. Will definitely be purchasing from here again in the future.

25 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love this shop!

I made an order last week and i bought a few things (a corset and a dress), both arrived today and what can i say except GORGEUS! The size chart on the site is on point, the customer care is on point (Mel is so nice and kind), the products they sell are beautiful and the shipment is fast.
I'll absolutely order again from them!

22 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Give in and buy it!!

I gave in and bought a coat, and it was the best decision I made!!
The quality, style, and care that went into this coat, I believe, is second to none.
It is amazing being able to order good quality, that you know will last. Also that is true to size, which is hard to find with alternative clothes.

I had ordered the wrong size, so emailed and organised how to proceed. I was so thrilled with the lady that helped me. She answered all my question, very quick response time, and just so lovely. I would absolutely recommend buying awesome alternative clothes and accessories from Dracula Clothing.

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this site

I love this site. The order arrived accurately and they were very kind. Excellent quality items. One of the best sites to buy gothic clothes. 

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the Red Brocade Hood and the…

I ordered the Red Brocade Hood and the Red Pocket Winter Coat. I’ve only had them for a few hours and let me tell you, they are my favorite items in my wardrobe!

I ordered on a Sunday, and received my package the following Thursday. Which, for shipping from Czechia to the US, it was lightning fast.

Most importantly I feel that the customer service was above and beyond my expectations. I got a notification that a shipping label was created and was super excited. Until I realized I ordered the wrong size coat by a few sizes. Needless to say, I was a bit devastated. I replied to my original order email with the desperate hope that my package wasn’t sent out yet. They got back to me within an hour, and were able to exchange the coat with my proper size.

I’d just like to say the team at Dracula clothing really gave me the best experience in every way, and now have a repeat customer :)

3 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just love them

I have bought two of the same coat over several years because I love the design so much. Every time I wear it strangers stop me to compliment it. Just bought pants and a dress I love. Got them super fast. Their customer service is top notch. Just love them.

1 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect experience ❤️

A coat from this brand had me dreaming about it for weeks. I finally gave in (thanks honey!) and I absolutely don't regret it.
Very fast delivery with accurate and regularly updated tracking. Impeccable packaging. And what can I say about the product... Simply incredible. The cut, the materials,the size, the details, everything is sublime.
This coat (Black Evil Queen Coat) is simply incredible. Besides being really warm and comfortable, it's beautiful and you feel elegant the second you put it on. I love it.

27 november 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not exactly what I expected.

I ordered the Red Brocade Layer Bustle Skirt, and the Short Sleeved Gothic Blouse to be able to wear them together since they use the same "Red Brocade' fabric. I also ordered the Floral Shirtdress to layer the skirt on top with a corset for a more dramatic look. To my surprise it turned out that the fabric from the skirt is in a much lighter red colour (probably a different batch of material) and it does not match the blouse or the dress. :(
The quality is also kind of worse than I expected, there are pieces of thread hanging from the skirt, a little bit is already unraveling.

21 november 2025
Omdöme utan inbjudan

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