Draculaclothing Omdömen 

577
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I didn't pay attention to the sizing chart and ordered based on U.S. sizing. Both a jacket and pants I ordered were far too small so I returned them. I chose to pay for return shipping myself and... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service. Very fast, friendly responses. Purchases the Evil Princess coat and i love it. Very beautiful and excellent quality. Followed measurement chart and it fits great. Cou... Se mer

Betygsatt 5 av 5 stjärnor

My daughter wears alternative clothes and it's often hard to find what she wants. She found DraculaClothing online and ordered a skirt. It arrived in good time and my daughter is thrilled with it. Tot... Se mer

Betygsatt 2 av 5 stjärnor

Die Kleidungsstücke sind wirklich schön und meistens auch gut verarbeitet. Nur ist es praktisch unmöglich etwas direkt zurück zuschicken wenn es z.B. zu klein ist. Hatten für unsere Hochzeit Kle... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

577 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(577)

72 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Highly recommended

I highly recommend Dracula Clothing! The products are beautiful and their customer service is second to none. I ordered four items, two of which I needed to return as they weren’t a good fit and two which are perfect and I absolutely love. The communication was great from the moment I contacted Dracula Clothing and they made the various return options very clear (it’s great that they offer different options to suit everyone). The only thing I would say is to check the total amount of your order if you are a UK customer as you may be liable to pay import fees (you can find information about this in the shipping FAQs). Shipping is free, though, so you can always split the order up!

15 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Size chart is totally wrong

Size chart is totally wrong. I emailed to request an exchange three times and they ignore me. Not even asking for a refund, just an exchange. Really disappointing. Will never buy or recommend again.

Update: replies don't go to Spam!

13 maj 2026
Omdöme utan inbjudan
Logotyp för Draculaclothing

Svar från Draculaclothing

Hi, we reply to all e-mails the first working day. I see that we have responded to your e-mails, maybe our response ended in your spam folder? You can contact us on instagram or facebook as well and we will look into it.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I ordered three items from Dracula Clothing, and UPS lost my package. Mel from the support team worked with me to have UPS try to find it, and when they couldn't, offered me the choice of a refund or to resend the clothing. UPS made a delivery error again, and once again Mel worked with me and this time was able to get UPS to successfully deliver my items to me. While it did take longer than anticipated to get my items due to UPS' error, Mel's support through the process was great. The clothing itself also arrived in excellent condition and fit properly. I'd highly recommend this store.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best customer service experience EVER.

I have been drooling over the corsets on this site for ages, and finally decided to take the plunge. When it arrived (in less than a week!) it was stunning, but too big. I contacted Dracula Clothing, and an exchange was arranged immediately. I ordered too small the second time, and I was able to exchange it AGAIN for the perfect size! The customer service is AMAZING (thanks to Mel!) and the corset is everything I hoped it would be! I will definitely be ordering from this company again. You should, too! 🖤🦇🖤

5 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BE VERY CAREFUL

BE VERY CAREFUL!
The purple and black trousers were NOT TRUE TO SIZE! And therefore did NOT fit me. Fobbed off with ‘manufacturing sizing tolerance’ And now I have to return them at my own cost!! NOT AT ALL HAPPY!! ALSO ridiculously low waisted and a SLIM FIT! I am a 14 and ordered a 16 and would have needed a 18 at least!!
VERY DISAPPOINTED AND VERY EXPENSIVE! Plus the material isn’t nice either!!!

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience

Fantastic company, it was easy placing my order and Dracula clothing shipped my order really quickly. I am in the UK and took about a week to receive items. The clothes I ordered were excellent quality and really beautiful. Overall I am very pleased with my experience with Dracula clothing and would recommend and buy from again.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a (beautiful!!) pair of pants…

I ordered a (beautiful!!) pair of pants that just didn’t fit right. Mel helpt me thru the intire process.

The options, costs and return/delivery time, Mel explained it all.

The items they sell are really great and true to the pictures.

Really happy with this shop

Jeanet

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing goth clothing and friendly service!

I’ve ordered three items from Dracula Clothing so far – two coats and one jacket – and I’m absolutely thrilled.
Both coats are truly wonderful and of outstanding quality. I get an incredible number of compliments every time I wear them. You can really tell that a lot of care goes into both the design and craftsmanship.
For my most recent order, I unfortunately chose the jacket two sizes too large and had to return it. However, the customer service was absolutely exceptional. I received a reply within the same hour, was able to send the item back within two days, and had the correctly sized jacket delivered to me just one week later.
Both the product quality and the fast, friendly customer service have completely convinced me. I can wholeheartedly recommend this shop – an easy five stars!

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had the wrong size and wrong type…

I had the wrong size and wrong type corset. I had a wonderful interaction via email. The lovely lady helped me out and had so much patience. She helped me out great and told me how to get the correct size. After a while of email traffic. I had a new corset in the mail, she was friendly and helpful. Thank you! It's gonna be amazing on my outfits!

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I tell people I like to shop here.

I was so pleasantly surprised by this company; I hadn't heard of them before so I didn't know what to expect, I was just looking for a kraken skirt - the items I received were great quality, the items arrived at my home so quickly, and the customer service was incredible! I will continue to support this business.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

DRACULA CLOTHING

DRACULA CLOTHING: Rückgabe gibt es nicht, nur Umtausch. Rücksendeschein nur nach Zahlung von 7,50€ Versandkostenanteil. Das macht 15€ bei Halbe, halbe und dann auch noch 5km Weg zum UPS Point. Werde sicher nicht wieder bestellen. Denn wenn der Artikel wieder nicht passt, bleib ich darauf sitzen.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The best💓

I was searching corset that is beautiful and comfortable at the same time
I purchased black corset once and it's so perfect and comfortable😭but I'm fatter than before so I bought a bigger size this time
Also I chose some different color too, but one item was wrong, I asked if I could change to the right one
Honestly I'm a little bit worried cuz I live in Taiwan. The shipment is complicated.
But CSR said they could sent me right one and i don't need to sent it back
I received it, i recommended
It's not only good service attitude, also the product is perfect🥺🥺🥺💓💓💓💓

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent across the board …..

I paid no attention to the sizing guide and ordered based on my other corsets ….. when the garment arrived, it swamped me! Their support and customer service was nothing short of outstanding and I am now the proud owner of a beautiful bustle corset that fits me perfectly! They even let me change the print on return (the one I really wanted was out of stock when I first ordered). Highly recommended!

My message to anyone looking to order a corset is trust the size guidelines! 🙂

9 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Over All the years - QUALITY

Over All the years - DRACULA-CLOTHING has been Truly Brilliant!

From STYLE, CUSTOMER SERVICE, DELIVERY, PRICES (for GREAT QUALITY FITS WELL AND LASTS!!)

Whenever i Put on my Cool Trousers i am almost always commented on at least once in a day, great conversation starters when going out.

MOST OF All U JS FEEL GREAT WEARING THE WELL MADE AN WELL FITTING DESIGNS *:D

NB- NEVER COLD IN WINTER WEARING DRACULA CLOTHING

One of my best friend could only wear her beautiful - 100% wool coat in the extreme of winter.
Is so well made whenever she wears it no matter how cold the Weather~ *** SHE IS TOASTY *** !D

19 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great quality and shipping

My skirt shipped lightning fast to the US (ordered Feb 1, shipped Feb 3, delivered Feb 4), and is a gorgeous piece I am extremely happy to have. Quality and detail are beautiful, and I look forward to shopping here again.

1 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10/10 culdnt be happier!

I need to do 2 reviews in one:

10/10 corset: very sturdy, very hight quality, very comfortable and overall I am extremely happy and the corsets are extremely affordable espeicially for suck great quality!

11/10 costumer service: this was one of the best costumer services I have ever experienced! They were super fast to answer my emails, very understanding, helpful and extremely extremely nice! Thank you!

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A nice shop to work and purchase from.

I will start by saying how happy I am with the customer service. They had to take extra time to help me on the original order, due to a manufacturing defect on size. They worked with very well to resolve the issue. I found another item I wanted to swap to. While any back and forth chat can take a while it felt honest and true. Made it feel worth while. Thanks again.

19 januari 2026
Omdöme utan inbjudan

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