Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

These Draco slides are straight🔥 Super comfortable right out the bag no break-in needed at all. The fit is perfect, and the cushioned sole makes them easy to wear all day without your feet getting... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I purchased 2 pairs of slides in a size 7-8 but they sent one in a 5-6 and the other in a 7-8. When I reached out they said there was no refund and no exchange. I challenged it because it was their er... Se mer

Betygsatt 5 av 5 stjärnor

recently got these Draco slides and I’m honestly impressed. The design is clean and all black, which makes them easy to match with almost anything. The material feels really durable but still lightwei... Se mer

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Betygsatt 5 av 5 stjärnor

Got my moms a pair on Mother’s Day 🙌🏾🙌🏾I also ordered my own not too long ago , now it’s time to get the collection up

Företagsinformation


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

215 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Draco is a scam

They do not deliver the product and force you to pay for express shipping even though they already know you are never getting them. I had to fight for a receipt through my credit card company. Never received anything. They even pretended to send me a replacement order but that never arrived either.

DONT BELIEVE THE POSITIVE REVIEWS. THEY ARE FAKE.

The company told me that the product isn't shipping and there's no way they can even guess how long it would take to receive a pair. Any positive review in the past few weeks is an outright lie.

19 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

I’m really sorry for what you’ve experienced and that you still haven’t received your order or the replacement you were told about, that would make anyone lose trust, and it’s absolutely not how we want things to go. We’d really like a chance to properly review what happened on your specific order and fix it, whether that means getting a confirmed shipment to you or issuing a full refund so you’re not out of pocket. Please email us at info@dracoslides.com with your order number and the subject line “Trustpilot Order Not Received” so someone on our team can pull up your order right away and work through a resolution with you.

Betygsatt 1 av 5 stjärnor

need slides

hi again they said they would update me when my package would ship i been waiting since dec 13 now the plaid beige burberry dracos 7-8 i ordered are out of stock i emailed back and forth it was just a bot and i said if i could wait till they restocked and no answer am i ever gonna get my slides?

13 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Totally understand why you’re frustrated, and I’m really sorry you’ve been waiting this long. Please email our team with your order number and “Plaid Beige 7–8 - TrustPilot” in the subject to info@dracoslides.com so a real agent can grab it right away. We’ll confirm what’s happening with your order and help figure this out.

Betygsatt 4 av 5 stjärnor

Still waiting . . .

*UPDATE: The day after I posted this review the tracking miraculously updated and then my package was delivered in the afternoon. I suppose this could very well be an issue with the tracking site, not Draco.*

I ordered a pair of dark reflective slides and socks on December 18th. First it said I’d have them by the 24th, then it said the 26th. Today is December 29th and the tracking says it’s still pre-transit. Only a label has been created. It’s disappointing.

26 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for coming back to update your review and for giving us that context 🙏🏽 We’re really glad to hear your package made it to you, even though the tracking experience was confusing and frustrating. We’re always working with our shipping partners to make tracking more accurate and transparent. If you ever see anything off again or need help with a future order, please reach out to us at info@dracoslides.com so we can jump on it right away.

Betygsatt 5 av 5 stjärnor

Great perfect comfortable💯💯💯🔥🔥

Great perfect comfortable delivery was fast. Got mine on time for the Christmas love them.

18 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love this!! 🙌 So happy they arrived on time for Christmas and that you’re loving them. Thanks for rocking Draco with us! 💯🔥

Betygsatt 5 av 5 stjärnor

Takes awhile but worth it

Got the slides for my Brother and he is enjoying them. Did take a while to get them so allow for 3-4 weeks shipping. I even like the email they send out and it lets me know that it’s not just a computerized email.

29 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for sticking it out with us and for the heads-up about the shipping time, we really appreciate your patience. 🙏 We’re glad to hear your brother’s enjoying his slides and that our emails felt genuine, and we’re continuing to work on tightening up those delivery windows.

Betygsatt 5 av 5 stjärnor

Great Poducts with amazing prices and…

Great Poducts with amazing prices and even better customer service. Have a bunch of stuff like shirts, socks, slides, wallet, lanyard, and more and will be more in the future. It’s like the feeling of a luxury designer brand for a fraction of the price.

27 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for the love and support 🙏 We’re really glad the pieces and prices are hitting that “designer feel” for you, and we’re excited to keep dropping more for you to enjoy. Appreciate you being part of the Draco fam. 💚

Betygsatt 5 av 5 stjärnor

BUY EM

The slides are really comfortable and they’re really pretty my boyfriend got us matching ones AND I LOVE THEM SMSMMSMSMMMMM

27 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love this 😂 Matching pairs for the win! Thanks for rocking Draco with your boyfriend ❤️

Betygsatt 1 av 5 stjärnor

Extremely disappointed!

EDIT! STILL WAITING FOR A RESPONSE BACK FROM INFO@DRACOSLIDES. Meanwhile I have 2 pair of slides that dont fit, wasted $160!!
Bought two pair of slides in November, Christmas shopping for my son. Didn't give them to him until December 25th of course. Unfortunately they do not fit him. Draco will not honor an extended holiday return policy. Like mostly every other store does. Now I'm stuck with $160 and two pair of ugly slides that I would have never bought.

25 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Hi there, I’m really sorry you and your son had this experience, especially after planning ahead for Christmas. Our standard return window is 30 days from delivery, and it sounds like the timing landed you just outside of that, which is understandably frustrating. Please email our team at info@dracoslides.com with your order number and the subject line “Review Help – Returns” so we can take another look at your case and see what options we might have for you.

Betygsatt 5 av 5 stjärnor

Best slides. Quality and comfortable

Copped a pair for my little brother and after seeing the quality and how comfy they were, I ended up getting myself a pair XD. Legit the best slides I’ve ever bought. You can adjust the size of it too in case you wear thicker or thinner socks with them. And yes, they are true to size :p!! I will be buying another pair in a different color. I went with the OG black for the first pairs 😝

27 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for this review! 🙌
We love that your brother put you on and that you grabbed a pair for yourself too. Glad the fit, comfort, and adjustability are all hitting for you, the OG black is a solid choice. Can’t wait to have you back for that next colorway 💛

Betygsatt 5 av 5 stjärnor

comfortable and affordable would buy…

comfortable and affordable would buy again for everyone i know

25 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for this! 🙌 Glad the slides are hitting on both comfort and price, it means a lot that you’d buy again for everyone you know 💛

Betygsatt 5 av 5 stjärnor

Delivery was good and the slides are…

Delivery was good and the slides are comfortable I love the🔥🔥🔥🔥

27 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much! 🔥 Happy to hear shipping went smoothly and that you’re loving how comfy the slides are 💛

Betygsatt 4 av 5 stjärnor

Draco is a scam!

****Update. My slides did arrive after many many many emails. My son loves them. Draco needs to do better with their shipping.

***Update. I finally recieved my order around Jan 3rd only after sending an email with the subject line including the word "trustpilot". I'm thankful I finally got the other because my son loves them. It shouldn't take a bad review to get the products you paid for.

I ordered 2 pairs of shoes for my son for for Christmas. The website said they would be delivered by Dec 24. When I check my shipping it says it is still processing. When I emailed them, they sent back a message saying my order has shipped and is on its way. I think this company is a complete scam or simply thinks we are stupid. I can see the tracking. I can see the order status. Both say only a shipping label was created. Nothing has been shipped. I replied to the email asking for proof it was actually on its way. Now everything has gone silent. There is no phone number for me to call. I would like my $150 back since it seems like I'll never recieve my order. But with no one to talk to it seems impossible. I will continue to search for a way to get my money back. Never again!!!

Just a quick update. I recieved a response from the shipping partner confirming they are NOT in possession of my package. They have NOT yet received package from DracoSlides. Yet, just this morning I recieved an email from Draco Slides still claiming my package is in transit. This company just blatantly lied to me. I will be seeking a full refund.

"1LSCZNB005R84Z6

Happy Holidays, and thank you for contacting ShipX. We’re sorry to report that your package is still on its way to our hub. We have not yet physically received it, so we are unable to provide updated tracking scans at this time. Once the package arrives, it will be scanned in and continue on its way with an updated ETA. Thank you for your patience and understanding.

--
Dani Galvan
@shipx.com"

24 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

We’re really sorry for what you’ve gone through with this order, especially when it was meant for your son’s Christmas. You’re absolutely right to be frustrated seeing only a label created while emails say it’s “in transit,” and we take that seriously. It looks like our system marked the order as shipped before the carrier actually picked it up, which is on us. Please email info@dracoslides.com with your order number and “Trustpilot – order not shipped” in the subject so someone on our team can pull it up right away and either process a full refund or work out a solution you’re happy with. We appreciate you calling this out and we’re committed to making it right.

Betygsatt 5 av 5 stjärnor

Good Slides, Rough Shipping

Draco Slides are super comfortable and honestly great for recovery, no complaints there. They’ve got a ton of colors and designs too, which is a nice bonus. The downside is the shipping. It’s almost always late by four days or more, and their customer service doesn’t really make the experience any better.

Even with all that, the slides themselves are so comfy that it kind of balances things out.

27 november 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for the honest review and for rocking our slides for recovery, that means a lot. 🙏 You’re absolutely right about shipping being the weak spot, and we’re actively working with our carriers and fulfillment team to tighten up those timelines. If you ever see a shipment running late again, please reach out to us at info@dracoslides.com with “Trustpilot – shipping help” in the subject so we can jump on it right away.

Betygsatt 1 av 5 stjärnor

I ordered slides during the buy one get…

I ordered slides during the buy one get one free sale in November. When I received the slides, they were too small so I filled out an online form for an exchange. That was on December 14th. I emailed them several times looking for my order. I did receive a response on December 18th stating it had been shipped with a tracking number. I checked the tracking number daily, needing the slides by Christmas Eve for my grandson. On December 22nd, they were too tracking showed delivery attempted at after 10 pm. I contacted OnTrac the delivery service and had to chat by email. I also emailed Draco back making them aware of the situation and no response! I received a email from the delivery company on 12/26 that unfortunately my merchandise was lost in transit, which is a lie because it updated daily from 12/22- 12/25, out for delivery!!! Emailed Draco again on 12/26 making them aware and also sent a screenshot of the email. I am currently waiting for a response. In the meantime, I have contacted my bank establishment. Highly Disappointed!!!!

14 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you for sharing this and I’m really sorry for what you’ve had to go through, especially with a Christmas gift for your grandson. This is not the experience we want anyone to have. Sometimes our shipping partners mark things incorrectly or lose a package in transit and it becomes incredibly frustrating to track from your side. Please reach out to our support team with your order number and a screenshot of the OnTrac “lost in transit” email so we can review your case, work with the carrier, and arrange a replacement or another fair solution for you. We appreciate your patience and the chance to make this right.

Betygsatt 5 av 5 stjärnor

They actually came and on time

I ordered my son slides a week and a half before Christmas. I was scared because of the bad reviews, but I still chanced it. I paid for express shipping and for protection. My son slides came on time in 5 days, few days before Christmas. Dracoslides is definitely a legit site. They probably just need a better system for people to order and receive their package. I don’t leave reviews a lot but I felt, I had to.

13 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Thank you so much for taking a chance on us and for sharing this, we’re really glad your son’s slides made it in time for Christmas. 💚 You’re right about improving our ordering/shipping system, and feedback like this is exactly what helps us get better.

Betygsatt 1 av 5 stjärnor

I placed my order on Dec 19th my order…

I placed my order on Dec 19th my order still wasn’t shipped stuck on processing I will never order anything else Draco I have emailed 3 emails tried to reach out on Facebook I think this is a scam website Dracoslides if you like the slippers order on Amazon calling my bank tomorrow I want my $167 back

19 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

We’re really sorry your order has been stuck in processing this long, that’s not the experience we want for you at all. Please email us at info@dracoslides.com with the subject line “Trustpilot – Order Help” and include your order number so we can either get this shipped out immediately or process a replacement for you.

Betygsatt 5 av 5 stjärnor

Draco Slides Service

When I ordered from them they had gave me some free socks including with my draco slides beautiful customer service

25 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Love this! 🙌 So glad you’re enjoying your Dracos and the bonus socks. Thanks for the love on our customer service, can’t wait to have you back with us again soon. 💚

Betygsatt 1 av 5 stjärnor

Horrible customer service and extremely…

Horrible customer service and extremely late express shipping
I ordered my 2 pair of slides on dec 12th with express shipping 1-5 business days. the shipping label was made the dec 16th and said dhl picked it up the dec 17th because it was updated in the tracking that was sent to me. Dec 19th still no movement, I reached out to support by email and was told that my package is on the way. Dec 20th I looked up the tracking number they gave me with dhl and it says invalid, I sent another email dec 23th and no answer. 26th, sent another email and still no movement response was another automated email that they were escalating the issue. I emailed them yet again and demanded my money back and definitely return my express shipping because there service is unprofessional and definitely not fulfilling orders properly. And of course I received another automated email I’ve messaged them on TikTok by email and instagram and no response

I will definitely Not recommend to anyone. Will also post this on all social media platforms because the reviews on the site are fake reviews

12 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

We’re really sorry for how this has gone, especially after you paid for express shipping and had to chase updates. This isn’t the experience we want for anyone, and we want to fix it, including reviewing your order and express shipping for a refund or other resolution. Please email info@dracoslides.com with your order number so we can look into it right away.

Betygsatt 1 av 5 stjärnor

I placed a order on December 13 with…

I placed a order on December 13 with express shipping and still have not received any tracking information regarding the order.  I have sent several emails and not heard a response. Can someone please tell me the status of this order? It was not received in time for Christmas for my three sons and I am highly disappointed.

13 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

We’re really sorry for the lack of tracking and communication, especially with this being a Christmas gift for your sons. This is not the experience we want for you. Please email info@dracoslides.com with the subject “Trustpilot – December 13 Order” and include your order number so we can look it up immediately and make this right, whether that means a shipment update or a replacement.

Betygsatt 5 av 5 stjärnor

The best looking slides and best…

The best looking slides and best comfort slide Draco slides are wayyy better than kappa slides

26 december 2025
Omdöme utan inbjudan
Logotyp för Dracoslides

Svar från Dracoslides

Huge W, thank you for this! 🔥 We’re pumped you’re loving the look and comfort and repping Draco over Kappa. Appreciate you! 🙌

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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