I spoke with live support and lrina z was very patient with me as the problem i had took time. Very helpful and professional in dealing with my quiry. It's the best live support around.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Se mer
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Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Se mer
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How Dotty Bingo has so many good reviews is beyond me, the slots are absolutely shocking, the staff members are great and the bingo is okay. But is it worth 5 stars, nope, the payout rates are no wher... Se mer
Företaget har svarat
Företagsinformation
Dotty Bingo
Skrivet av företaget
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Kontaktuppgifter
Storbritannien
- support@dottybingo.com
- dottybingo.com
3,9
Bra
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 91 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They give u sign up offers but when u…
They give u sign up offers but when u use the offer u never win anything it all goes into the bonus pot which is defo crappy but it's same winners all time not a good site compared to others can't even delete the account
8 juni 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Claire, thanks for your feedback. We’re really sorry to hear you didn’t have a great experience. All our games are fair and random, and we hope luck is on your side next time! Bonuses do come with wagering requirements, but once met, the bonus turns into real cash. If you need help with your account or anything else, our support team is happy to assist 💙
Best,
Dotty Bingo
customer care are very good I chatted…
customer care are very good I chatted with Paul he was very helpful. Games are excellent.
8 juni 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Alan,
Thank you so much for your kind words! We're thrilled you enjoyed the games and had a great experience with Paul – we'll be sure to pass on your praise. We're always here if you need anything!
Regards,
The Dotty Bingo Team
great games excellent customer service…
great games excellent customer service from TERESA
4 juni 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Susan,
Thank you for your kind words. We're delighted you enjoyed the games and received excellent service from Teresa – we'll be sure to pass on your compliments!
Regards,
The Dotty Bingo Team
Don't use them
Suspended my account before the crediting of my bank after a confirmed withdrawal following a win on a game I purchased 300 tickets on I won 1800 I have woke up to an account suspended and no money in my bank excuse after excuse
31 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello there,
Thank you again for taking the time to share your experience.
We’re pleased to confirm that this matter has now been fully resolved. We appreciate your patience while we investigated and addressed your concerns, and we hope that the resolution has met your expectations.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure you have the best possible experience with us.
Best regards,
Dotty Bingo
great games and very helpfull staff
2 juni 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Carig,
Thank you! We're so glad you're enjoying the games and found our team helpful — that’s exactly what we aim for!
Regards,
The Dotty Bingo Team
Live suport and chat on rosy bingo.com
Live suport chat on rosybingo.com site
Very helpful and very kind explain pass with pass how to contribute yourself with the site and you're personal account her name is TERESA VERY VERY KIND AND HELPFUL PERSON
THANK YOU FOR SUPPORT
2 juni 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Serea,
Thank you so much for your lovely feedback! We're delighted to hear Teresa was able to guide you so kindly and clearly. She's truly a gem, and we’ll be sure to pass on your kind words. We're always here if you need anything else!
Regards,
The Dotty Bingo Team
Svar från Dotty Bingo
Hi Dawn,
Thank you for taking the time to leave a review! We're glad to hear Wade was helpful — we’ll be sure to pass that on to him. If there’s anything we can do to improve your experience and earn a few more stars, please don’t hesitate to let us know. We’re here to help and always looking to improve!
Best regards,
Dotty Bingo
Scam
Absolute idiots scam company working in Co op with trust pilot they flag up reviews they don't like or have 1 start and bit ch about it to trust pilot scam company stay away
28 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Sad,
Sorry to hear you feel this way. We never remove reviews based on rating—any flagged reviews are handled by Trustpilot based on their guidelines.
We’d love to understand your experience better and help if we can. We have requested your account details through TrustPilot.
Best regards,
Dotty Bingo
Got rid of the only good game and…
Got rid of the only good game and barely any wins not worth playing anymore
22 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi there,
Thanks so much for taking the time to leave a review. We're really sorry to hear that your favourite game is no longer available and that you haven’t been enjoying the experience lately.
We’d love to know which game you’re referring to — your feedback helps us understand what our players love and what we might be able to bring back in the future. Please feel free to reach out to our support team or reply here with more details.
We’re always working to improve and offer the best possible experience, and your input really matters to us.
Looking forward to hearing from you!
Best wishes,
Dotty Bingo
Svar från Dotty Bingo
Hi Marie,
Good bosses and good payouts? Sounds like we’re doing something right 😎 Thanks for the shoutout!
Regards,
The Dotty Bingo Team
I had a very lovely lady named Theresa…
I had a very lovely lady named Theresa she was very helpful,excellent
20 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Nigel,
Theresa will be over the moon to hear this! 🌟 We’re lucky to have her—and even luckier to have customers like you.
Regards,
The Dotty Bingo Team
I needed to contact customer services
I needed to contact customer services, had excellent customer service from a lady called Teresa.
20 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Jaet,
We’re so glad Teresa could help—she’s a star in our customer service galaxy! 🌟 Thanks for the kind words!
Regards,
The Dotty Bingo Team
Very useful haven't been.on the app…
Very useful haven't been.on the app long but enjoying
it so far
16 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Melanie,
Thanks for the lovely feedback! We’re so glad you’re enjoying the app so far — here’s to lots more fun ahead!
Regards,
The Dotty Bingo Team
Brilliant site ,made the mistake of…
Brilliant site ,made the mistake of withdrawing money to an old card and after a quick chat on the messenger it was all sorted , unlike other sites that kick up a fuss 👍🏻👍🏻
16 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Micheele,
Thank you for the great feedback! We're so glad we could resolve the issue quickly for you — no fuss, just great service. We appreciate you choosing us, and we’re always here to help! 👍🏻
Regards,
The Dotty Bingo Team
The five stars go to Amanda who helped…
The five stars go to Amanda who helped me tonight
She was so understanding and dealt with the situation with compassion, enabling me to be able to play out my bonuses
I thank you Amanda
Regards
Jan
11 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Janet,
Thank you so much. We’re thrilled to hear Amanda was able to help with such care and compassion — we’ll be sure to pass along your kind words. She's a star in our eyes too!
Regards,
The Dotty Bingo Team
Svar från Dotty Bingo
Hi Brian,
Thanks a bunch! We like to keep things quick, helpful, and just a chat away — glad you noticed! 😊
Regards,
The Dotty Bingo Team
Stressfully gaming and terrible customer service
The website is hard to use. It glitches freezes and plays games on its own. The pop ups don't always work and the customer service is shocking. Definitely would not recommend
9 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hello Carla, we're really sorry to hear you’ve had such a frustrating experience. That’s definitely not what we want for our players. We really appreciate the feedback and will pass it on to the relevant teams to help us improve both the website and our support service.
Take your money the when u win won’t…
Take your money the when u win won’t pay out
Avoid now getting gambling commission involved as been 10 days and keep gettin fobbed off saying manager will contact me still nothing
Theft and shame on you dotty
29 april 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Melanie, we're really sorry to hear about your experience. Please rest assured that we’re actively looking into this and will get back to you as soon as possible. Your patience means a lot to us, and we’re committed to resolving this for you.
Have stolen thousands of pounds from me…
Have stolen thousands of pounds from me and my girlfriend because we played the same bingo games and they claim that we have broken their terms doing so.
Absolutely criminal that they think they can steal our money for simply playing together.
2 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi QB, we're really sorry to hear how upset you are. We understand this situation is frustrating. Our team follows strict terms and conditions, but we’d be happy to review your case again if you reach out to our support team. Your feedback is important to us, and we want to make sure you feel heard.
Regards,
Dotty Bingo
Great customer service
Had an issue claiming new cutomer offer, was sorted by Rachel, via live chat within minutes
1 maj 2025
Omdöme utan inbjudan
Svar från Dotty Bingo
Hi Stephen,
Thank you for your feedback! We’re pleased to hear Rachel was able to resolve your issue quickly and efficiently. We appreciate you taking the time to share your experience
Regards,
The Dotty Bingo Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.