doralarsen.com Omdömen 

30
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have ordered from Dora Larsen a few times and love the wide range of colours and styles from clean tulle to organic cotton! Fit is great, colours are fun, and there is something about a matching set... Se mer

Betygsatt 5 av 5 stjärnor

I have not really strayed from the standard High Street for my underwear but having seen the Dora collections I had to try. The styles and colours were so beautiful and unique I fell in love. So g... Se mer

Betygsatt 1 av 5 stjärnor

A very dishonest company. Their lingerie is poorly made and badly fitting. I'm a size 6 and even their size 10 Thong was too tight, uncomfortable and cutting into my hips. Women do have curves!! Overp... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered multiple times and have always had prompt delivery and fantastic quality of lingerie! I cannot fault the style, feel and fit of these matching sets and even when I have ordered multiple sizes,... Se mer


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

30 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(30)

10 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bright, comfortable and luxurious.

I own several lingerie sets from this company and they are the most comfortable sets I own! The fabrics used are so soft and feel really luxurious (even after being worn and washed many times). I also love that all of the fabrics are either organic, recycled or sustainably produced and it's really clear that this is a brand that cares about their environmental impact. Would highly recommend to anyone looking for colourful pieces with a conscience.

1 augusti 2024
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Daisy,

Thank you for taking the time to share your lovely feedback.

We will be sure to pass your kind words on to the relevant team. We hope you enjoy your products and if you need any more help, please let us know.

Thank you for supporting our brand. :)

Sophie

Betygsatt 5 av 5 stjärnor

I love this brand!

I recently spoke to Sophie in customer service about my bra having broken, it was the best service I have ever had from a brand. She got straight back to me, send me a returns label and I got a gift card a week later. I adore this brand and this makes me love them even more!

23 juli 2024
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Kezia,

Thank you for taking the time to share your lovely feedback, it’s great to hear about your positive experience.

We will be sure to pass your kind words on to Sophie. We hope you treat yourself to some new products soon, if you need any more help, please let us know.

Thank you for supporting our brand. :)

Betygsatt 5 av 5 stjärnor

Consistently happy customer :)

I've bought from Dora Larson 3 times now. I always buy in the sale as I can't afford their full price items; however, I've found the quality of their designs and products to be excellent. They make me feel really good about myself and I find them really comfortable and supportive. I've also found their customer service to be helpful in providing an exchange for me when I ordered a bra as a gift for a friend. I'll always go back to them as a once a year treat!!

16 juli 2024
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Ellie,

Thank you for taking the time to share your lovely feedback, it’s great to hear that you had such a wonderful experience.

We will be sure to pass your kind words on to the relevant team. We hope you enjoy your products and if you need any more help, please let us know.

Thank you for supporting our brand. :)

Sophie

Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company. Over priced and over estimated. Treat their staff terribly too. Avoid.
There is no reason to buy under wear from here when you can go to high street brands and get similar quality for a lot less.

5 januari 2024
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Victoria,

Thank you for your review, I’m sorry to hear that you’re not satisfied with the quality of our products and I’d like to resolve this for you.

Please can you send an email to info@doralarsen.com and I am sure we can find a happy solution for you.

I’m truly sorry to hear about your experience and I hope we can make it up to you. If you have any more questions, please let me know.

Thanks,

Sophie

Betygsatt 1 av 5 stjärnor

Please don’t buy from this brand

The return took over 3 weeks to process.
Then they emailed me to say that the warehouse staff said the bra I sent back was without a ticket. Not true. They not only wouldn’t refund me but said to send the bra back to me (that I’d already paid delivery once on) would cost me £4.50.
I don’t know how a brand can offer customer service like this!

28 november 2023
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Victoria,

Thank you for your review, I’m sorry to hear that you had a negative experience, this isn’t up to our usual high standards and I’d like to resolve this for you.

Please can you send an email to info@doralarsen.com and I am sure we can find a happy solution for you.

I’m truly sorry to hear about your experience and I hope we can make it up to you. If you have any more questions, please let me know.

Thanks,

Sophie

Betygsatt 1 av 5 stjärnor

I spent a lot of money on their…

I spent a lot of money on their lingerie and I was very disappointed when one of the bras began to fray within a couple of months. I have got in touch asking for either a replacement or a refund, and no response. At this price, this is very disappointing, and I would at least expect a response of some sort from customer services.

15 juli 2023
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Gen,

Thank you for your review, I’m sorry to hear that you did not receive a response, and I’d like to help you resolve this.

Please can you send an email to info@doralarsen.com and I am sure we can find a happy solution for you.

I’m truly sorry to hear about your experience and I hope we can make it up to you. If you have any more questions, please let me know.

Thanks,

Sophie

Betygsatt 1 av 5 stjärnor

A very dishonest company who refused a refund and lied

A very dishonest company. Their lingerie is poorly made and badly fitting. I'm a size 6 and even their size 10 Thong was too tight, uncomfortable and cutting into my hips. Women do have curves!! Overpriced tat. They refused to refund me for a Thong they claimed had been worn when it was no such thing. Will never shop here again and will never recommend them to anybody. Complained to Trading Standards.

30 maj 2023
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Paula,

Thank you for your review, I’m sorry to hear that you’re not satisfied with our service and I’d like to help you resolve this.

Please can you send an email to info@doralarsen.com and I am sure we can find a happy solution for you.

I’m truly sorry to hear about your experience and I hope we can make it up to you. If you have any more questions, please let me know.

Thanks,

Sophie

Betygsatt 1 av 5 stjärnor

Poor quality for price

Poor quality for price, my bra developed a hole after wearing a few times. I contacted their customer service and never heard back. Disappointing experience wouldn’t recommend.

27 februari 2023
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Caroline,

Thank you for your review, I’m sorry to hear that you’re not satisfied with the quality of our products, this isn’t up to our usual high standards and I’d like to resolve this for you.

Please can you send an email to info@doralarsen.com and I am sure we can find a happy solution for you.

I’m truly sorry to hear about your experience and I hope we can make it up to you. If you have any more questions, please let me know.

Thanks,

Sophie

Betygsatt 5 av 5 stjärnor

Amazing product and best in industry customer service

Dora larsen have one of the best customer service departments going. When I have contacted them about a fault in quality in a product they immediately asked me to choose another style from the website and sent it out to me. When I returned an item the team got in touch and asked for some feedback on the product, they are clearly very passionate about their product and ensuring their customer is never disappointed. The team even go above and beyond, once I accidentally sent another company return to them alongside my Dora larsen and they emailed me and posted it back next day delivery. Highly recommend this company for their brilliant product and best in class customer service.

28 juli 2022
Omdöme utan inbjudan
Logotyp för doralarsen.com

Svar från doralarsen.com

Hey Clare,

Thank you for taking the time to share your lovely feedback, it’s great to hear that you had such a wonderful experience.

We will be sure to pass your kind words on to the relevant team. We hope you enjoy your products and if you need any more help, please let us know.

Thank you for supporting our brand. :)

Sophie

Detta är Trustpilot

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