Justin Leahy was extremely efficient and helpful in producing great photos and getting my house advertised within a couple of days of his visit. The first two viewings are already scheduled within h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Slightly chaotic and disorganised but once you get the hang of it then things go smoothly. Saving lots of money on the sale and extra benefit of not having to put your trust in dodgy Estate Agent... Se mer
I found a property I was interested in and sent an email on a Sunday, not expecting to hear back until the Monday at the earliest, but Paola very kindly came back to me really quickly with everything... Se mer
I experienced problems with the online portal and unable to communicate directly with potential buyers as the viewing requests did not display. These were emailed to me but most of the viewing times r... Se mer
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Om Doorsteps.co.uk
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Doorsteps. The brand new hybrid estate agency covering the whole of the UK with our local property experts. We combine the human face of high street agents with a unique online infrastructure. And only £99 to sell your home and we're open 24/7. Better service and much better price!
Or, get your local agent out for a valuation today and if you instruct us, enjoy their support at every step of the way!
Our Mission: Honest, transparent and hassle free.
We knew there had to be a much cheaper way of selling homes. An honest, transparent and hassle free way of selling property. At a fantastic price, but also a great level of service. We imagined a world, where you could sell your house for less than a hundred pounds and you wouldn't have to leave your home.
Stop imagining. With Doorsteps we make selling homes in Britain as easy as selling a car. No, easier.
Kontaktuppgifter
4,5
Utmärkt
6 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick to respond and Amman was…
Very quick to respond and Amman was very helpful.
28 februari 2022
Omdöme utan inbjudan
It's not possible to leave zero stars
It's apparently not possible to leave zero stars, therefore I will attribute this 1 star to the photographer, Harsh who they subcontracted to do the photos, valuation and virtual tour. He was excellent. The remaining blanks are for the Doorsteps hosted viewings 'service' (and remote customer 'service'), which is a complete waste of time. I paid £999 for their premium package specifically for the hosted viewings. PEOPLE DO NOT WASTE YOUR HARD EARNED MONEY ON THIS!
I have documented a catalogue of errors, which I have discussed with Doorsteps and will not bore you with in detail, however they can be grouped into 3 main areas: 1) very obvious lack of a working process, 2) multiple phonecalls (on my part) repeating the same information to get anything done, 3) limited amount of communication around anything including feedback from viewings.
The worst moment was when they arranged a viewing and then didn't turn up to host the viewing that they arranged, so I got an angry call from the interested and potential buyer (whilst I was at a family wedding) that I then had to deal with. The potential buyer could not get in contact anyone at Doorsteps so they called me. Great. Not.
Long story short, it's been a complete waste of my time and money. As of today, I am still waiting for the return of my keys, despite chasing several times. It would also be great if (9 months later) someone at Doorsteps could send me an actual invoice.
So to summarise my review - 5 stars for taking my money and zero stars for everything else.
(I blame myself.... I should have listened to the advice on The Landlord Blog (google it).....he warned us all)
28 februari 2022
Omdöme utan inbjudan
Ammar was very helpful
28 februari 2022
Omdöme utan inbjudan
I rang to talk about viewing a house
I rang to talk about viewing a potential property for me to buy, the man who answered my call was Ammar and he was very helpful and polite in the way he dealt with the matter.
28 februari 2022
Omdöme utan inbjudan
Paola
I was called back very quickly after submitting my request for a viewing. paola was extremely helpful and polite- sorted out a viewing at very short notice- thank you
27 februari 2022
Omdöme utan inbjudan
Paola was very friendly and gave us…
Paola was very friendly and gave us appropriate information. Thanks
27 februari 2022
Omdöme utan inbjudan
Very quick in making contact and was…
Very quick in making contact and was very accommodating booking viewing appointment.
27 februari 2022
Omdöme utan inbjudan
Paola has been very helpful today
Paola has been very helpful today, thank you Paola.
26 februari 2022
Omdöme utan inbjudan
Spoke to Paola who was very friendly…
Spoke to Paola who was very friendly and professional. Booked a viewing straight away without any issues.
26 februari 2022
Omdöme utan inbjudan
Excellent and quick service from Paola
24 februari 2022
Omdöme utan inbjudan
Positive and quick response
I had conversation with Jean and she is very kind and helpful. She provides me all the information and arrange my property viewing.
24 februari 2022
Omdöme utan inbjudan
DO NOT USE!!!!
Shocking service from start to finish! No support, no help, no contact! They juat want your money upfront! Use a proper estate agent who actually want to help you sell your house.
23 februari 2022
Omdöme utan inbjudan
Professional service
Received very polite and professional service from Ammar in a call today. Quick and to the point
23 februari 2022
Omdöme utan inbjudan
Very good response given.
Ammar has given good response for house viewing request. Thanks.
22 februari 2022
Omdöme utan inbjudan
Ammar dealt with my enquiry efficiently…
Not a great experience. Calls seem to be answered outside of the UK. The line is bad and the accents very varied. The understanding required of a British market seems very poor i.e. the answers I gave to their questions were not understood. Then once an offer was put in they were chasing me to use their other services.
22 februari 2022
Omdöme utan inbjudan
Great service provided by Paola
Great service provided by Paola. She was very friendly and helpful.
21 februari 2022
Omdöme utan inbjudan
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