Stunning support. Hanry in support is an absolute legend. He has exceptional knowledge, is calm and very careful at explaining every detail you need to know. He helped us out on several occasions with... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm an electrician rather than a door entry installer but occasionally get asked by customes to replace odd bits on entry phone systems. I've used this company a few times always helpful and willin... Se mer
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Hi, our company has been dealing with Adam at Door entry for years and no matter how large or how small the order Adam is always quick to respond. Adam is also very good at solving my technical quest... Se mer
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Hi I just wanted to personally thank hanry from (technical) for giving me the time and support, by guiding me step by step how to install the comlet intercome fob system. -Friendly team -Excel... Se mer
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Företagsinformation
Skrivet av företaget
Door Entry Direct is your leading destination for Door Entry solutions. With over 30 year's experience in the industry, we're here to help the trade select the best product for their needs, and set them up for a successful install. Working with all major manufacturers means we offer unbiased advice, and an unrivalled selection, with the largest stocked range available in the UK. We also manufacture our own range (SRS), giving us advanced product insight, and offer value-added services such as bespoke panels and panel engraving.
Kontaktuppgifter
Unit 1, AMC Business Park, 12 Cumberland Avenue, NW10 7QL, London, Storbritannien
- 0208 621 6210
- marketing@doorentrydirect.com
- doorentrydirect.com
4,7
Utmärkt
1 tn omdömen
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
12 mars 2025
Svar från Door Entry Direct
Dear Customer,
Thank you for your review! We're delighted to hear that you were happy with our service. If you ever need any assistance, we’re always here to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fast delivery
24 mars 2025
Svar från Door Entry Direct
Dear Ole-Jørgen,
Thank you for your review! We're glad to hear that you were happy with our fast delivery. If you ever need anything else, feel free to reach out!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Had exactly what I wanted and delivery…
Had exactly what I wanted and delivery was quick.
24 mars 2025
Svar från Door Entry Direct
Dear David,
Thank you for your great review! We're pleased to hear that you found exactly what you needed and that your order arrived quickly. If you ever need anything else, we’re always happy to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Accurate, Fast, Expensive
23 mars 2025
Svar från Door Entry Direct
Dear Csaba,
Thank you for your feedback! We're glad to hear that you found our service accurate and fast. We strive to provide high-quality products and efficient service, and we appreciate your honest input on pricing. If you ever need assistance or have any questions, we’re here to help!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Svar från Door Entry Direct
Dear Alison,
Thank you for your wonderful feedback! We're glad to hear that you were happy with our communication and customer service. Providing a smooth and hassle-free experience is our priority, and it’s great to know we met your expectations. We look forward to assisting you again in the future!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Fantastic service
Fantastic service, will certainly use again kept me fully informed with the progress of my order well done.
16 mars 2025
Svar från Door Entry Direct
Dear Trevor,
Thank you for your fantastic review! We're thrilled to hear that you were happy with our service and that you felt well informed throughout the process. We truly appreciate your support and look forward to assisting you again in the future.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Great overall service
The ease of ordering the part, the competitive price and the fact you get a reminder if you have left something in the basket.
Technical support has always been good.
28 februari 2025
Svar från Door Entry Direct
Dear Phil,
Thank you for your thoughtful review! We're glad to hear that you found the ordering process easy, our prices competitive, and the basket reminder helpful. It's also great to know that you've had a positive experience with our technical support team. We truly appreciate your feedback and look forward to assisting you again in the future!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Perfect replacement for faulty entry…
Perfect replacement for faulty entry phone, happy customer.
10 mars 2025
Svar från Door Entry Direct
Dear Daniel,
Thank you for your great review! We’re delighted to hear that the replacement entry phone was exactly what you needed and that you're a happy customer. If you ever need anything else or have more questions, don’t hesitate to get in touch.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Amazing experience
Amazing experience. Engineer was able to talk me through the solution over the phone to fix my door intercom. Saved me huge amount of money to replace the system. These guys know their stuff inside out. Superb experience and expertise
19 februari 2025
Svar från Door Entry Direct
Dear Lindsey,
Thank you for your fantastic review! We’re thrilled to hear that our technical team could guide you through the solution and help you save on replacing your system. It’s great to know that our expertise made such a positive impact, and we’re always here to help with any future needs.
Your feedback means a lot to us, and we’re proud to have been able to provide you with the support you needed. If you ever need assistance again, don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Happy with everything
Happy with everything. The order took a bit longer to arrive but they communicated with me clearly and set the right expectations.
8 februari 2025
Great communication
Great communication, thanks to Gary who kept me informed with any issues and delivery times. I would recommend this company
6 februari 2025
Svar från Door Entry Direct
Dear Rodney,
Thank you for your review! We’re glad to hear that you were satisfied with our communication. Providing clear and helpful communication is important to us, and we appreciate your feedback. Your order is to be sent out for delivery 25th and we are keeping an eye on it for you.
If you need any further assistance, feel free to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Svar från Door Entry Direct
Dear Mr Lam,
Thank you for your great review! We’re thrilled to hear that you were satisfied with our quick delivery and quality products. It’s always our goal to provide excellent service, and we’re glad to know we met your expectations. If you need any further assistance, please don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Svar från Door Entry Direct
Dear Alan,
Thank you for your review! We’re glad to hear that you were pleased with our selection of equipment and the rapid delivery. Providing a wide range of quality products and quick service is our priority, and it’s great to know we met your expectations. If you need further assistance, feel free to reach out!
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Key pad
Excellent delivery time but the delivery person left the box behind the dust bin and left no card to say where the box was. When I found it the box was soaking wet.
This I was not happy about
13 februari 2025
Svar från Door Entry Direct
Dear Steve,
Thank you for your feedback, and we’re truly sorry to hear about the delivery experience you had. We understand how frustrating it can be to receive a package in less-than-ideal conditions. We will address this issue with our delivery partner to ensure it doesn’t happen again in the future.
We truly appreciate your understanding, and if there’s anything we can do to resolve this further, please don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Svar från Door Entry Direct
Dear Lee,
Thank you for your great review! We’re thrilled to hear that you were happy with our service, delivery speed, and stock availability. We always aim to provide our customers with a seamless experience, and your feedback means a lot to us. If you need anything else, don’t hesitate to get in touch.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
I spoke to a sales representative who…
I spoke to a sales representative who suggested the required part and the Item arrived on time and fitted easily
3 februari 2025
Svar från Door Entry Direct
Dear Barry,
Thank you for your kind review! We’re glad to hear that our sales representative was able to help you find the required part and that everything arrived on time and fit easily. If you need any further assistance or have more questions, we’re always here to help.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Door intercom station
Quick service and perfect fit.
This door unit works fine and does what it’s supposed to do.
21 januari 2025
Svar från Door Entry Direct
Dear Benny,
Thank you for your great review! We’re glad to hear that the door unit is a perfect fit and is working as expected. It’s always our goal to provide quick and reliable service, and we’re happy to know we met your expectations. If you need any further assistance, feel free to get in touch.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Quick delivery
Have used door entry direct for the last couple of years and they always deliver.
The parts arrived very quickly and were correct as always.
4 februari 2025
Svar från Door Entry Direct
Dear Clive,
Thank you for your continued trust and for sharing your positive experience! We’re thrilled to hear that you’ve been satisfied with our service over the years and that your recent order met your expectations. We truly appreciate your loyalty, and we’ll continue to do our best to provide you with quick, accurate service. If you need anything else, don’t hesitate to reach out.
Hanry Anjo
Technical Support
Door Entry Direct Ltd.
Detta är Trustpilot
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