Don't buy direct, use Amazon to avoid problems
My wife bought these pens for her crafts and was really looking forward to using them. However. when they arrived some didn't work and the ones that did looked nothing like the advertisement. When we asked to return them, we were advised that not only would we have to pay return shipping (we paid $4.95 shipping to get them) but we would also be charged a $4.00 fee to get the refund processed back onto our credit card. That means we would be paying $13.90 overall in shipping and fees to get a $17.90 credit. If she had used our Amazon Prime account, we would have paid the same price "after a 15% coupon" and gotten free shipping and no hassle returns. This company is flakey! Don't be like my wife, use Amazon instead to avoid problems like these!





