Really good customer service. There was a slight fault in the surface of a frying pan I'd ordered where the coating was not complete. Customer services answered my emails quickly and dispatched a rep... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Would have been 5* but one saucepan lid arrived with the rim slightly bent and would not fit. Fortunately my handyman fixed it without having to return it. On a more positive note the non stick is exc... Se mer
I got a Dojo X 5 Knife Block, this product delivers on both form and function. Each knife feels solid and well-balanced, giving confidence whether you're chopping vegetables, slicing meat, or tacklin... Se mer
Företaget har svarat
Waitrose were promoting your pans. I tried one and was so impressed either it's non stick properties that I bought 2 other in different sizes. Never before with any product have I been able to cook eg... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
DOJO is here to inspire you to fall in love with your home and kitchen all over again. We provide a growing selection of high-quality non-stick kitchenware and appliances, including frying pans and complete cookware sets. You can shop directly on our website or find us at various UK retailers. The only question is: what will you create next?
Kontaktuppgifter
DOJO, Imperial GB, Whetstone, LE8 6BB, Leicester, Storbritannien
- 0116 286 7000
- reception@imperialgb.com
- dojohome.co.uk
4,5
Utmärkt
34 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Svar från Dojo UK
Dear Cransley Sailing Club,
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with both the product and the speed of delivery. We hope you’ll choose to shop directly with us again soon.
Kindest Regards,
Team Dojo
This has become my absolute favourite…
This has become my absolute favourite pan to use. When they say this is non-stick they really mean it! It’s also super easy to clean as nothing sticks/burns to the surface. I use my sauté pan for everything and I would recommend to everyone!
9 januari 2026
Omdöme utan inbjudan
Svar från Dojo UK
Dear Courtney,
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.
Kindest Regards,
Team Dojo
Bent pans!
Received my 3 pans last week, 1 is very badly misshapen, sent an email along with photo and am still yet to receive a reply about a replacement! I would now like to return all 3 pans as the customer service i havent received over a lack of quality checking is shocking.
2 februari 2026
Svar från Dojo UK
Dear Becca,
Thank you for your review. We’re very sorry to hear about your experience and we take your feedback extremely seriously. After speaking with our Customer Care team, we understand that this has now been resolved.
Please accept our sincere apologies for any inconvenience caused. We do hope you’ll consider shopping with us again in the future.
Kindest Regards,
Team Dojo
Love my new pans
Love my new pans. I use them for everything now. Non stick and easy to clean. Lightweight and dishwasher safe. Brilliant
4 februari 2026
Omdöme utan inbjudan
Svar från Dojo UK
Dear Mrs H,
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo products. We hope you’ll choose to shop directly with us again soon.
Kindest Regards,
Team Dojo
I was sent the DOJO Yumi Neverstick…
I was sent the DOJO Yumi Neverstick 32cm Casserole Pot & Lid to try. I was really impressed with the quality of the item. Absolutely no sticking and I love the size. It’s also super handy it can go in the oven and dishwasher. I know it’s going to get a lot of use!
28 januari 2026
Omdöme utan inbjudan
Svar från Dojo UK
Dear Paula,
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.
Kindest Regards,
Team Dojo
First time using Dojo
First time using Dojo, and have been very impressed. Quality product and delivered in less than 24 hours
3 februari 2026
Omdöme utan inbjudan
Svar från Dojo UK
Dear Ben,
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.
Kindest Regards,
Team Dojo
Fast Delivery, Excellent Service
Fast delivery, excellent customer service! Great products and well packed. Would order direct again from Dojo!
25 december 2025
Omdöme utan inbjudan
Svar från Dojo UK
Dear Susan,
Thank you so much for your kind review. We’re delighted to hear that you’re pleased with your Dojo product. We hope you’ll choose to shop directly with us again soon.
Kindest Regards,
Team Dojo
great product well packed fast delivery…
great product well packed fast delivery excellent price i have used the item and it really is non stick
22 december 2025
Svar från Dojo UK
Dear Mr. Gibney, thank you so much for your 5-star review and for sharing your feedback on both the delivery and your Dojo product. We truly appreciate your support and hope you will shop with us again soon. Kindest, Team Dojo
Poor poor delivery service
Poor poor delivery service, I have a ring doorbell and had the delivery guy come to my house twice whilst I wasn’t home to not ring the doorbell on both visits so wouldn’t of known he was at the door either way. A parcel that could be put in a safe place or neighbour that he then takes back with him in his van to then make more work and then have no contact from when it will be delivered. Still not received my order and can’t find anything to let me know when it will come! Don’t recommend parcel force!!!
11 december 2025
Svar från Dojo UK
Hi Chloe, thank you for your review. We’re very sorry to hear about the delivery issue you experienced with our courier. After checking with our team, we understand that a replacement order was promptly arranged and delivered the following day. Please accept our apologies for the initial delay and inconvenience caused by the courier. We truly appreciate your understanding and hope you will shop with us again soon. Kindest, Team Dojo
Dojo X 5 Knife Block
I got a Dojo X 5 Knife Block, this product delivers on both form and function. Each knife feels solid and well-balanced, giving confidence whether you're chopping vegetables, slicing meat, or tackling tougher prep jobs. The blades are impressively sharp right out of the box, which makes cooking faster and more enjoyable. I would highly recommend these knives.
8 november 2025
Omdöme utan inbjudan
Svar från Dojo UK
Dear Neil, thank you for your 5-star review of our 5-piece knife block set. We truly appreciate your support and hope you’ll shop with us again soon. Kindest, Team Dojo
Good Company Good Products
We purchased a Yumi Neverstick baking tray (set of three) from Dojo, the delivery was prompt and we have had them a couple of weeks now and they are great and easy to clean, although not cheap you get what you pay for in our opinion, thanks Dojo.
17 september 2025
Omdöme utan inbjudan
Svar från Dojo UK
Dear Paul, thank you so much for your 5-star review. We’re delighted to hear that you were happy with the delivery and satisfied with your Dojo products. Thank you for your custom, and we hope you will shop again with us soon. Kindest, Team Dojo
Fantastic service from ordering to…
Fantastic service from ordering to delivery.
Product is amazing, does exactly what it says!!
4 september 2025
Svar från Dojo UK
Dear Lynne,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the ordering process easy and that your delivery arrived promptly.
As a newly established brand, we truly appreciate your support and custom.
We hope you will shop with us again soon!
Easy to order online
Easy to use website and timely delivery. Packaging excellent. Superb product though a little heavy for older arthritic hands.
13 juni 2025
Svar från Dojo UK
We truly appreciate your kind words and support. As a newly launched brand, customers like you and your encouragement mean everything to us. We’re constantly adding new products to our website and hope you will shop again with us soon. Wishing you all the very best. Kindest Regards, Nathan - Customer Services Manager
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