the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Se mer
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This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Se mer
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When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Se mer
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Företagsinformation
Skrivet av företaget
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktuppgifter
4,0
Bra
291 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No help at all
3 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback, and we’re sorry to hear that you felt you did not receive the help you needed. That is certainly not the experience we want for our customers.
If you’re still experiencing an issue or need assistance, please feel free to email Betty at support@documentgenius.com with the email address associated with your account and a brief description of the issue. We will be happy to review your case and do our best to assist you.
This is a scam
This is a scam. They say they won’t charge you for the free trial but I was charged $50 anyways. I cancelled the subscription and they still charged me!! Absolutely scam and fraudulent company.
In response to their response below. Again I DID cancel my subscription BEFORE the free trail was up and you charged me anyways. I have already emailed your fraudulent company and you did nothing for me?
28 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We're sorry to hear about your experience and understand how concerning unexpected charges can be.
Our free trial automatically converts to a paid subscription if it is not canceled before the trial period ends, which is outlined during the sign-up process and in our Terms of Use. However, we would be happy to review your account to confirm the exact sign-up, cancellation, and billing timeline.
Please feel free to email Betty at support@documentgenius.com with the email address used to create the account, and we will gladly look into your case and assist further.
EASY BILL OF SALE
I had a polished, ready-to-print document in minutes, which saved me a ton of time compared to drafting one from scratch. If you’re selling a car and want a professional-looking record that covers all your bases, I highly recommend using their user-friendly templates. A great experience from start to finish!"
2 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your kind feedback. We're glad to hear that you were able to create a polished document quickly and that our templates helped save you time compared to drafting one from scratch. We appreciate your recommendation and are happy that you had a great experience from start to finish.
It was easy
It was easy
I did minimal revision work
helped at the 11th hour
2 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We're glad to hear that the process was easy and that the template helped you complete your document with minimal revisions, especially when you needed it at the last minute. We appreciate you taking the time to share your experience.
Svar från Documentgenius
Thank you for your feedback. We're glad to hear that you found the service helpful and appreciate you taking the time to share your experience.
Wasted 30 minutes "compressing" a PDF
Wasted 30 minutes compressing a PDF on a Free Trial. In the end, the "compressed PDF" I downloaded was exactly the same size as before!
28 februari 2026
Svar från Documentgenius
We’re sorry to hear about your experience and understand how frustrating that must have been.
We’d appreciate the opportunity to look into what happened with the PDF compression and see how we can help. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to review this with you.
Extremely useful and easy
Extremely useful app and very easy to navigate.
28 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We’re glad to hear you found the app extremely useful and easy to navigate. We appreciate you taking the time to share your experience.
Svar från Documentgenius
Thank you for your feedback. We’re glad to hear it worked great for what you needed and appreciate you taking the time to share your experience.
It was very easy and had all the…
It was very easy and had all the information we were looking for.
27 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We’re glad to hear it was easy to use and had all the information you were looking for. We appreciate you taking the time to share your experience.
If I could go lower I would give ZERO…
If I could go lower I would give ZERO stars. Total scam. NOT FREE. They set it up so you think you are getting a membership level that will provides limited service but then get a bill for $49.99. Use at your own peril.
26 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
We’re sorry to hear about your experience and understand your frustration.
We’d appreciate the opportunity to review your account and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com
, and we’ll be happy to look into this further and assist where possible.
Svar från Documentgenius
We’re sorry to hear about your experience and would appreciate the opportunity to help. Please email Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to look into this further.
Wonderful site to use for templates for…
Wonderful site to use for templates for legal documents and I'm sure other things. I've used them twice and gotten exactly what I needed both times thank you.
25 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your kind words. We’re happy to hear the site met your needs and that you’ve had a great experience both times. We truly appreciate your support and feedback.
took care of business ♡
Documentgenius was very easy to use and quick at taking care of business.. thankfully.. I was able to download my compressed pdf form without loosing quality.. thank you Documentgenius ♡♡.
take care.. have a beautiful day as well as all that follows.. ♡♡
25 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you so much for your kind message. We’re glad to hear DocumentGenius was easy to use and helped you quickly download your PDF without losing quality. We truly appreciate your thoughtful words and wish you a beautiful day as well.
Worked great for what I needed
Worked great for what I needed, just wish it was free all the time but so great for a trial
25 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We’re glad to hear it worked great for your needs and that the trial was helpful. We appreciate you taking the time to share your experience.
Svar från Documentgenius
Thank you for your feedback. We’re sorry to hear the experience was difficult to understand.
We’d like the opportunity to help and clarify any confusion. Please feel free to email Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to assist.
Svar från Documentgenius
Thank you for your feedback. We’re glad you found it to be a great resource and appreciate you taking the time to share your experience.
It worked well but is too expensive for…
It worked well but is too expensive for my needs.
23 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We’re glad to hear the system worked well for you. We appreciate your honesty about the pricing and will continue working to improve our offerings.
Great easy document HOWEVER you should…
Great easy document HOWEVER you should be able to view entire document before adding payment info for FREE 7 DAY TRIAL. Document was too long and not what I needed. TRIAL cancelled immediately after payment added and document viewed. Useless efforts especially when only wanted a ONE TIME document
24 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We’re sorry to hear the document didn’t meet your needs and understand your concerns about viewing the full document before starting the trial.
We’d appreciate the chance to look into this further and help where possible. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and she’ll be happy to assist.
Super easy to use
23 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback. We’re glad to hear you found it super easy to use and appreciate you taking the time to share your experience.
the misrepresentation of their…
the misrepresentation of their advertising as "free". only at the end after you spend all the time entering pertinent information THEN you see you are going to be chargef. why not be honest! all scammy
24 februari 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for sharing your concerns. We’re sorry to hear that the experience felt misleading and frustrating.
We’d like the opportunity to review this with you and address your concerns directly. Please reach out to Betty, Customer Support Supervisor, at support@documentgenius.com, and we’ll be happy to assist and clarify any questions you may have.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.