the help i recieved from Lea was great! 5/5 stars, I am far more disgruntled with the fact that every single service like this runs almost entirely on banking on people forgetting about their free tri... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The program itself was of zero help. Didn't convert my bank statement into a table but i didn't try too hard. Missed cancelation hy hours and the agent was super helpful and refunded me. Based on cus... Se mer
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This site is really a genius for people who can avoid using a lawyer to legally complete simple tasks that normally would cost hundreds. Thanks for making these options available. Would recommend thi... Se mer
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When I needed to supply a Bill of Sale for my trailer, my co workers said to use "Trustpilot". I found it easy to sign up and use their website and develop a Bill of Sale that would cost way more than... Se mer
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Företagsinformation
Skrivet av företaget
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Kontaktuppgifter
4,0
Bra
291 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
fast/free/quality
fast, good quality, free trial was free and easy to cancel.
10 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback! We're glad to hear you found the service fast, high quality, and easy to use, and that the trial and cancellation process was smooth. We appreciate you sharing your experience.
My experience was GREAT
My experience was GREAT! I am canceling due to the fact that my sister already created an account.
10 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your kind feedback! We're glad to hear you had a great experience. No problem at all, and we appreciate you letting us know.
This App was extremely user friendly…
This App was extremely user friendly and exceeded my expectations. I was in a jam and only had my phone to work off of and this app saved my life. It is worth the monthly subscription and I highly recommend it
5 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your wonderful feedback!
We're thrilled to hear that the app was easy to use and exceeded your expectations, especially when you needed a quick solution using only your phone. It’s great to know the service was able to help you in a pinch.
We truly appreciate your recommendation and are glad the experience was valuable for you. If you ever need assistance in the future, our team is always here to help.
Thanks again for your support!
Very useful thank you!
9 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We’re glad to hear you found the service useful. If you ever need assistance in the future, please don’t hesitate to reach out. We appreciate your support!
I found it easy to use for the one…
I found it easy to use for the one document I needed and easy to cancel.
2 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that you found the platform easy to use for the document you needed and that the cancellation process was straightforward.
Quickly combines multiple jpg files into one pdf
Easy to use. Quickly combined multiple jpg files into one pdf, even let me rearrange the order of the jpg files before finalizing the pdf. Easy to cancel the trial period too.
8 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that you found the tool easy to use and that it helped you quickly combine multiple JPG files into a single PDF, including the ability to rearrange the file order before finalizing the document. It's also great to know that the trial and cancellation process was straightforward.
We appreciate you taking the time to share your experience.
Claims to be free then forces a 7 day…
Claims to be free then forces a 7 day trial period followed by a $39/mo. fee unless canceled.
7 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback.
We're sorry to hear that your experience did not meet your expectations. When creating a document on our platform, users are able to build and preview the document first, and the checkout page explains that the service begins with a 7-day trial. After the trial period, the subscription automatically renews at the monthly rate unless canceled before the renewal date, as outlined on the checkout page and in our Terms of Use, which must be accepted before completing registration.
If you would like us to review your account, confirm the subscription status, or assist with cancellation, please feel free to contact us at support@documentgenius.com, and we will be happy to help.
We appreciate you taking the time to share your feedback.
Very helpful thx
8 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that you found the service very helpful.
Was very user friendly and easy to…
Was very user friendly and easy to create document.
Only used trial because not in need of a lot of documents like the POA.
Cancellation was very easy!
7 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that you found the platform user-friendly and easy to use when creating your document. It's great to know the trial worked well for your needs and that the cancellation process was easy to complete.
We appreciate you taking the time to share your experience.
Easy and I would definitely use this…
Easy and I would definitely use this again
7 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that you found the platform easy to use, and we're happy to know you would use it again in the future.
Don't like this site there are better…
Don't like this site there are better ones
6 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback.
We're sorry to hear that your experience with our site did not meet your expectations. We always aim to provide a helpful and easy-to-use platform for creating legal documents, and feedback like yours helps us understand where we can improve.
If there is anything specific that did not work well for you or if you need assistance with a document or your account, please feel free to contact our Customer Support supervisor, Betty, at support@documentgenius.com, and we would be happy to assist you.
We appreciate you taking the time to share your thoughts.
This did a horrible job converting the…
This did a horrible job converting the Word doc into a PDF. The content was all scrambled and overlapping, which was completely unusable.
6 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback.
We're sorry to hear that the Word-to-PDF conversion did not work properly and that the formatting appeared scrambled or overlapping. We understand how frustrating it can be when a document does not convert as expected.
Sometimes formatting issues can occur depending on the original Word file layout, fonts, spacing, or embedded elements, which may affect how the document renders during conversion.
If you would like, please feel free to email the original file and a screenshot of the issue to our Customer Support Supervisor, Betty, at support@documentgenius.com, and she will be happy to review the file and assist you further.
We appreciate you bringing this to our attention.
Svar från Documentgenius
Thank you for your feedback! We're glad to hear that you found the website helpful and that the letters met your needs.
Very simple and created the greatest…
Very simple and created the greatest letter I needed for a dear friend recommendation! Thank you!
5 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that the platform was simple to use and helped you create the perfect recommendation letter for your dear friend. It's wonderful to know the template helped you put together something meaningful.
We appreciate you taking the time to share your experience.
It was easy to navigate
It was easy to navigate. But I was having trouble printing, needed to pay another fee with another company to access form.
5 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback.
We're glad to hear that you found the platform easy to navigate, though we're sorry to hear you experienced difficulty printing the document.
In order to print or share the document, it must first be downloaded to your device. Once downloaded, you can print it directly from your computer without needing to pay another company. If the download step was not completed, this may have prevented the document from being printed.
Thank you for taking the time to share your experience.
Satisfied
Document Genius provided us with the appropriate document for our use. We're happy with their assistance.
5 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback!
We're glad to hear that DocumentGenius provided the appropriate document for your needs and that you were satisfied with the assistance.
It wasnt able to make the pngs into…
It wasnt able to make the pngs into proper word documents
4 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for your feedback.
We're sorry to hear that the PNG-to-Word conversion did not produce the expected results. Image-to-document conversions can sometimes be affected by factors such as image quality, resolution, text clarity, or formatting within the original PNG files, which may impact how accurately the content is recognized.
If you would like us to take a closer look, please feel free to email the PNG files and a screenshot of the issue to our Customer Support Supervisor, Betty, at support@documentgenius.com, and she will be happy to review the file and assist you further.
We appreciate you bringing this to our attention.
They sign you up for a free trial then…
They sign you up for a free trial then try to bill you $40 the next week. They don't convert PDF to docx. All they do is rename the file extension. You can do that yourself.
4 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
If you experienced any issues with the conversion or have questions about your account, please feel free to email Betty at support@documentgenius.com, and we will be happy to review your case and assist further.
Svar från Documentgenius
Thank you for your kind feedback. We're glad to hear that you found the platform easy to use and enjoyed the flow of the documents. We truly appreciate you taking the time to share your experience.
I was supposed to have a 7 day trial
I was supposed to have a 7 day trial. started trial on March 2nd. First month payment was deducted 2 days later, today the 4th of March?
4 mars 2026
Omdöme utan inbjudan
Svar från Documentgenius
Thank you for reaching out. I understand your concern regarding the charge.
The 7-day trial begins when the account is created, and the subscription will automatically convert to the monthly plan if it is not canceled before the trial period ends. Charges typically occur once the trial period has concluded.
To help clarify what happened in your case, I’d be happy to review the account and check the exact sign-up and billing details. Please reply with the email address used to create the account, or feel free to email Betty at support@documentgenius.com, and we will be happy to review your case and assist you further.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.