VERY RELIABLE SITE AND ASSIST WITH SHARING OF NOTES.WOULD REALLY APPRECIATE IF THEY UPGRADED THEIR SYSTEM TO SHOW SALES PROGRESS SINCE THE BEGINNING. OTHERWISE ITS ONE OF THE BEST TOOLS
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Uso Docsity da tempo e mi trovo davvero bene. È una piattaforma molto utile per trovare appunti, riassunti ed esercizi su qualsiasi materia. I contenuti sono chiari e ben organizzati, e spesso mi ha... Se mer
Företaget har svarat
Great experience with Docsity from both sides. As a learner, I've always found what I was looking for with affordable prices; from the vendor's side, something should be better managed, such as the sa... Se mer
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Pricing model and subscription system are unclear and not transparent, often requiring additional purchases for points to download documents. I was looking for a past exam for a course, and thought if... Se mer
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Företagsinformation
Skrivet av företaget
Docsity's been schooling us all since 2010, turning average students into scholars (or at least trying to). Got notes? Good, because on Docsity, they're not just doodles—they're gold! Dive in with 15 million mates. Hope you're not agoraphobic!
Kontaktuppgifter
4,0
Bra
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It has all kinds of study materials
23 oktober 2025
Svar från Docsity.com
Hello,
thank you for your positive feedback!
We are thrilled to hear that you are satisfied with the wide variety of study materials available on the platform.
Our goal is to offer a complete and trustworthy resource to support all your academic needs.
Best Regards,
The Docsity Team
I'm fully getting what I want in Time.
23 oktober 2025
Svar från Docsity.com
Hello,
thank you for your positive feedback!
We're happy to hear that you are consistently getting what you need, right when you need it.
We aim to provide a reliable and well-organized environment for all our users.
Best Regards,
The Docsity Team
È un ottimo sito per pubblicare i…
È un ottimo sito per pubblicare i propri appunti e cercare il materiale adatto allo studio
16 oktober 2025
Svar från Docsity.com
Ciao,
grazie per il tuo feedback!
Il nostro obiettivo è fornire un ambiente di condivisione utile e affidabile per tutti gli studenti.
Grazie ancora per il tuo contributo!
Cordiali Saluti,
Lo Staff di Docsity
best for exam preparation
25 september 2025
Omdöme utan inbjudan
Svar från Docsity.com
Dear Tianqi, thank you so much for your feedback!
We are happy to learn that our platform has been a valuable resource for your studies. Our team works daily to improve our users' experience.
Thank you again for your support 🥰
Warm Regards,
The Docsity Staff
Svar från Docsity.com
Ciao,
grazie per il tuo feedback! Ci fa molto piacere che tu abbia avuto un'esperienza positiva e che apprezzi la qualità del materiale disponibile.
Il nostro impegno è costante per offrirti una piattaforma affidabile e ben funzionante.
Un saluto,
Lo Staff di Docsity
È un sito molto ben strutturato su cui condivido anche io volentieri da anni. Alcuni documenti che ho avuto modo di visionare nel tempo sono stati molto preziosi!
È un sito molto ben strutt
24 oktober 2025
Omdöme utan inbjudan
Svar från Docsity.com
Ciao,
ti ringraziamo per il tuo feedback!
Siamo davvero lieti che tu apprezzi la nostra piattaforma e che tu faccia parte attivamente della nostra community da anni.
Siamo felici che il materiale condiviso e trovato sia stato così utile.
Il nostro impegno è sempre quello di garantire un servizio efficiente e corretto per tutti gli utenti.
Grazie ancora per il tuo prezioso contributo!
Un saluto,
Lo Staff di Docsity
Too little retirbution for sellers
Too little retirbution for sellers, especially considering that you take 20% on EACH sale.
9 oktober 2025
Svar från Docsity.com
Hello,
thank you for sharing your feedback. We appreciate your input regarding the seller retribution structure on our platform.
We are committed to maintaining a system that provides great value and support to our entire community.
We appreciate your contribution.
Best Regards,
The Docsity Team
The earnings are great tho withdrawal…
The earnings are great tho withdrawal takes time....
The company is doing a ver good job letting people earn a living expecialy jobless people....
9 oktober 2025
Svar från Docsity.com
Hello,
thank you for your positive review! We are very pleased to know that you find the potential for earnings on our platform to be a great benefit.
We also appreciate you sharing your thoughts on the payment timeline. Providing a fair and efficient service is our main focus, and we take your feedback seriously as we work continuously to improve the user experience.
Thank you for your continued support!
Best Regards,
The Docsity Team
Un aiuto concreto
Un aiuto concreto, e di qualità , bellissimo strumento di condivisione fra studenti !
20 februari 2025
Svar från Docsity.com
Ciao,
grazie per il tuo feedback. Siamo lieti che tu abbia trovato la nostra piattaforma un valido supporto per l'apprendimento e che ne apprezzi l'utilità.
Lavoriamo ogni giorno per garantire a tutti i nostri utenti un servizio efficiente e corretto.
Grazie ancora per il tuo apprezzamento.
Cordiali Saluti,
Lo Staff di Docsity
Ancora nessuno mi ha risposto … oggi ho…
Ancora nessuno mi ha risposto … oggi ho riscritto vediamo.. abbonata non mi fa scaricare ! Dice che non sono un utente però l abbonamento l ho fatto ed entro con nome e cognome ! I top li potrei comprare eppure non me li fa scaricare ! Rispondete alla e-mail!!!
17 oktober 2025
Omdöme utan inbjudan
Svar från Docsity.com
Ciao,
ci dispiace molto per il problema che stai riscontrando con il download dei contenuti. Comprendiamo la tua frustrazione e vogliamo risolvere la situazione il prima possibile.
A questo riguardo, possiamo confermarti che il nostro Customer Support Team ha prontamente risposto alla tua richiesta inoltrata all'indirizzo info@docsity.com.
Attualmente, siamo in attesa di una tua risposta per poter verificare al meglio la situazione relativa al tuo abbonamento e al sistema dei punti. Ti invitiamo quindi a controllare la tua casella di posta elettronica (inclusa la cartella spam) e a fornirci i dettagli richiesti, così da poterti supportare al meglio e procedere alla risoluzione del problema.
Cordiali Saluti,
Lo Staff di Docsity
Misleading and unclear explanation of…
Misleading and unclear explanation of how the membership works. How do you justify charging $18 for 150 points which is used up by downloading one document that doesn't even provide all the information needed. The site is very unclear how the point system works when they offer you the different subscription packages causing you constantly have to buy more points. Customer service via email is robotic and extremely unpleasant. Waste of money and time - DO NOT USE THEM. I cancelled my subscription in less than 30 mins of getting once I realized this is hoax on the company's part to just get $ from me.
15 oktober 2025
Omdöme utan inbjudan
Svar från Docsity.com
Hello,
We are truly sorry to hear that your experience with our platform was so negative and that it did not meet your expectations. We understand your frustration.
We want to assure you that all necessary information concerning the functionality of our memberships and the points system for accessing documents is consistently detailed in our Terms and Conditions.
We strive to provide a transparent, fair, and efficient service for all our users. We regret that your interaction with our support team was unsatisfactory, and we continuously work to ensure our assistance is as effective as possible.
Best Regards,
The Docsity Team
Svar från Docsity.com
Ciao, ti ringraziamo per aver condiviso il tuo feedback.
Docsity è una community di studenti e marketplace di contenuti. Ogni studente può scegliere se condividere gratuitamente i propri appunti o se metterli in vendita. I punti blu servono per scaricare i contenuti gratuiti, mentre i Punti Premium ti permettono di scaricare documenti in vendita e di usufruire senza limiti dei nostri servizi, come lo strumento AI.
Se hai bisogno di chiarimenti o assistenza, ti invitiamo a contattare il nostro supporto che sarà felice di aiutarti
Un saluto,
Lo Staff di Docsity
Great platform that's guides through…
Great platform that's guides through all kind of exams and te
sts
9 oktober 2025
Svar från Docsity.com
Hello,
thank you for your excellent feedback! We are delighted to hear that you find our platform to be a great resource.
Our commitment is always to provide a fair and efficient service to support the success of all our users.
Best Regards,
The Docsity Team
Svar från Docsity.com
Hello,
thank you for your positive feedback! We are pleased to hear that you found the organization on our platform to be great.
We work hard to ensure we provide an efficient and correct service for all our users.
Best Regards,
The Docsity Team
Si guadagna facilmente ma ci sono tante…
Si guadagna facilmente ma ci sono tante trattenute.
7 augusti 2025
Svar från Docsity.com
Ciao Sarah,
Siamo felici che tu trovi semplice guadagnare con Docsity! Le percentuali servono a coprire i costi di gestione del servizio e a garantire un’alta qualità della piattaforma.
Apprezziamo il tuo feedback e saremo felici di condividere con te strategie per massimizzare i tuoi guadagni.
Un saluto,
Lo Staff di Docsity
Svar från Docsity.com
Ciao, ti ringraziamo per il tuo feedback.
Ci dispiace sapere che le percentuali ti sembrano alte. Le nostre tariffe sono studiate per garantire un servizio sicuro e affidabile sia per i venditori sia per gli acquirenti.
Ti invitiamo a contattarci per valutare insieme come ottimizzare le tue vendite.
Un saluto,
Lo Staff di Docsity
Misleading Premium Subscription
I’m disappointed with my experience. It’s not clearly stated that after paying for a “premium subscription,” you still need to pay extra to download individual documents. I’ll give credit where it’s due — the one document I managed to access was helpful for my exam. However, I expected that a premium subscription would provide access to multiple documents throughout the week without additional charges. Overall, the setup feels misleading and not worth the cost.
Edit -
Since I cannot reply to Docsity after they have replied to my review, I have a comment to their reply.
- Thank you for your response. While the plan section explains that users must have either a Free or Premium plan and use points to access documents, it still does not clearly explain what those points are worth. The terms mention Basic and Premium Points and that they must be spent to access content, but they never define how many points are needed per document or what one point equates to in actual value. Without this information, users cannot accurately understand what they are paying for or how far their subscription or Power Recharge purchase will go. Clear and transparent point-to-value information would make the plans and payment structure much more understandable and fair to subscribers. so my initial review still stands.
6 oktober 2025
Omdöme utan inbjudan
Svar från Docsity.com
Hello,
we're genuinely sorry to hear that your experience with our platform was disappointing and that you feel the setup was misleading. We understand your frustration.
We want to assure you that all information regarding the functionality of our premium subscriptions, the points system for downloads, and the conditions for accessing documents is clearly stated in our Terms and Conditions and throughout the subscription purchase process.
We appreciate the credit you gave regarding the quality of the document you used; our team is committed to providing valuable materials.
We'll certainly review the clarity of our communication again, as we always strive to ensure our service is transparent, fair, and efficient for all users.
Best Regards,
The Docsity Team
Servizio clienti velocissimo
Ho contattato il Customer Support Team via mail per eliminare un file che avevo caricato anni fa e che non era possibile rimuovere in autonomia sul mio profilo.
Sono stati velocissimi e hanno rimosso il file come da me richiesto.
Grazie!
10 oktober 2025
Omdöme utan inbjudan
Svar från Docsity.com
Ciao,
grazie per questa recensione! Siamo davvero felici di sapere che la tua esperienza con il nostro Customer Support Team sia stata così positiva.
Il nostro team lavora quotidianamente per garantire a tutti i nostri utenti un servizio efficiente e corretto.
Grazie ancora per il tuo feedback!
Cordiali Saluti,
Lo Staff di Docsity
Everything is great but the the…
Everything is great but the the withdrawal process is a bit slow.
25 september 2025
Svar från Docsity.com
Hello,
Thank you for your excellent feedback! We're genuinely pleased to know that your experience with our service has been so positive.
Our goal is always to provide a fair and efficient service for all our users.
Thank you for your continued support!
Best Regards,
The Docsity Team
Everything is ok, just a small suggestion
I'm still quite new to this website, but I uploaded some notes quite easily and everithing went well. I would just suggest to remove the limit of 5 euros to be able to withdraw your earnings and put them into your personal Paypal account, because even if you earned less, they are still your money and you should be able to transfer them to use them whenever you want :)
25 september 2025
Svar från Docsity.com
Hello,
Thank you so much for your review! It's great to hear that your first experience with us was so smooth.
We also sincerely appreciate you taking the time to share your suggestion regarding the minimum withdrawal limit. We consider all the advice left by our users to be incredibly valuable for improving our platform and ensuring our service is always fair and efficient.
We will certainly take your input into consideration as we continually work to enhance our features and payment processes.
Thank you again for your support and for helping us grow!
Best Regards,
The Docsity Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.