Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I wear suits for a living. These suits were excellent and the quality was very good despite the low price tag. I will definitely be shopping again and some of the other attorneys have inquired where I... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Did not receive a jacket hanger with my shipment. I let customer service know and they did not propose a solution. I have shopped with dobell numerous times and always received a hanger, and this time... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Se mer

Företaget har svarat

Företagsinformation

  1. Herrkläder
  2. Klädbutik

Skrivet av företaget

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Zayanna

Hat was delivered it would’ve been nice to have been in a hat box, but I was quite satisfied

6 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Dondalyn,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 2 av 5 stjärnor

The first order was denied by my bank

The first order was denied by my bank. When I re ordered the pants were sent in the wrong size. I had to have them altered by a professional to get them to fit . I ordered a size 4448 and received a 54! The shirt was a 17 so I had to buy a new one that fit because it was way to small.there was no size offered over a 17. I ordered size 14 shoes and received a 13. Very disappointing!

13 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Steve,

Thanks for taking the time to leave your review, sorry to see you bank refused your first purchase, this may have been for many reasons your end.

We do offer some shirts over a size 17 if stocks are in and our shoes are labeled one size down from US sizing as we sent you a UK13 which is a US14 so these are correct.

I am disappointed to see it looks like we did fail you by sending the wrong size jacket, which I appolagise for and will take up with the warehouse team.

If you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 4 av 5 stjärnor

Good Color, Price and Style but Limited Sizing.

The color and style were exactly what I wanted. The price was very good value. I wish you had an "XXL" size. (Real Irish/Hannah has XXL.) My order was labelled as an "L/XL" sizing. I can get it on my head but it's tight. I have to wear it at a rakish angle to fit comfortably which makes it sit "higher" on my head than I'd like.

13 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Alan,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 2 av 5 stjärnor

Great product; no customer service

Great product however, customer service with no reply for questions regarding returns and company needs to be more transparent on having their customers pay for their own return shipping.

10 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Tony,

Thanks for taking the time to leave your review, I'm afraid as we ship from UK to USA, which we declare at checkout. Unfortunately due to this we can't offer Exchanges as we use a 3rd party to receive & process our US domestic returns.

We are working on improving this and offering a cheaper returns solution for you to use when posting back to us.

I also am afraid I can't see an email from yourself in our ticketing system, sorry if we have missed something here but if still in need of assistance please reach out to info@dobell.com.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great price

Great price, quality & fit

10 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning George,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

My beautiful tweed jacket arrived much…

My beautiful tweed jacket arrived much quicker than I expected. It was tailored perfectly and fit like a glove. The style is great and I couldn’t be happier. Great job.

9 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Mark,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Ordered two waistcoats

Ordered two waistcoats. one came with a broken button. I only asked for a replacement button. they went way above and credited the price of the vest. Not expecting that.

8 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning James,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 1 av 5 stjärnor

Cut of trousers was very slim but not…

Cut of trousers was very slim but not disclosed as such. Plus no exchange offered, and the promotional discount for the initial purchase was not offered for a replacement. Postage charged both for the delivery and the return.

3 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning James,

Thanks for taking the time to leave your review, sorry to see you are not happy with the service received.

Unfortunately, we can't offer exchanges currently as based in the UK.

The returns address is localised and we are working on a faster, possibly free domestic returns solution for you to use later in the year.

As your request was for an exchange and we couldn't offer, I have refunded you the postage paid to try and offset the second order you had to place.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Excellent Shopping Experience!

As usual, the greatest men’s clothing shopping experience ever!
Thank You!

3 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 3 av 5 stjärnor

Suit jacket & vest were not on hangers

Received the suit in a nice garment bag Pants were hung on a hanger , the suit and vest were thrown in the garment bag with no other hangers in the bag . Received all wrinkled . Thanks !

3 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Donald,

Thanks for taking the time to leave your review, sorry to see this, I will investigate in the warehouse as this is not the standard you have come to expect from us.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery. Quality product.

25 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning MJ,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Beautiful!

Looks beautiful and I was lucky enough to catch the Cravats on sale. Really quick shipping was a plus!

23 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning Jimmy,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Unexpectedly quick shipment/delivery l

Unexpectedly quick shipment/delivery, a quality shirt that fits like custom made.

20 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning Mike,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Everything was on-time and fit as…

Everything was on-time and fit as expected. Plan on using this site for future purchases.

18 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning Darryl,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

A seven-time return customer

As a seven-time return customer over the last decade, I couldn’t be happier. It came sooner than I expected and the quality was just as good- especially as it came as such a bargain on sale. Never had any problems and I’m grateful for it.

18 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning Victor,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Nice coat

Nice coat - quick delivery

17 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning Christopher,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Super product super service

Product as described. Had ordered two different sizes to try out. Returned one of them. Very easy return process and quick refund on the returned item

6 februari 2025
Logotyp för Dobell

Svar från Dobell

Good morning Biswajit,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning Michael,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer