Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely perfect experience! I took a gamble and ordered a white tie tuxedo for a 5 figure charity ball. Without the benefit of trying on the tuxedo beforehand nor judging its quality, I wore the tu... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I wear suits for a living. These suits were excellent and the quality was very good despite the low price tag. I will definitely be shopping again and some of the other attorneys have inquired where I... Se mer

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Betygsatt 2 av 5 stjärnor

Did not receive a jacket hanger with my shipment. I let customer service know and they did not propose a solution. I have shopped with dobell numerous times and always received a hanger, and this time... Se mer

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Betygsatt 5 av 5 stjärnor

Purchasing on line through Dobell.com was a pleasant experience to say the least! Accessed there web site to see they're extensive selection of quality British clothing I chose a tweed sports ja... Se mer

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Företagsinformation

  1. Herrkläder
  2. Klädbutik

Skrivet av företaget

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

excellent customer service

With the confusion of the tariffs, the company made sure to contact me and to make sure I understood the new pricing. I was very impressed by their customer service.

9 maj 2025
Logotyp för Dobell

Svar från Dobell

Good morning J. Carroll,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 3 av 5 stjärnor

Wrong color vest advertised.

My husband needed a dark yellow vest. What you have as dark yellow is a pale yellow. We bought from you years back and assumed we could get a new vest. We both were disappointed when he received the vest. Iguess your colors changed.

30 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Taunya,

Thanks for taking the time to leave your review, our products do change overtime, even our core styles may have changed manufacturer if your privouse purchase was that long ago.

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 3 av 5 stjärnor

Did not like or expect an additional…

Did not like or expect an additional $30+ charge I had to pay UPS at time of delivery.
The jacket I ordered appears of good quality and it fits well.
But I’ll never order again due to that charge.

7 maj 2025
Logotyp för Dobell

Svar från Dobell

Good morning Tomb,

Thanks for taking the time to leave your review, the costs you refer to are import fees levied by US Goverment against your goods.

Any previous orders would not have been impacted, as these orders were pre-Trump administration, unfortunately at the moment this is what we are working with.

This is out of our hands, although we have made it clear online that we ship from UK, especially on the checkout where you would have had to tick a box confirming you understood, as well as an Import FAQ page which can be found here, https://www.dobell.com/us-import-faqs

We are also looking at changing calculations at checkout.

In the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Fantastic waistcoat

Fantastic waistcoat. Delivered promptly. Unfortunately, the Trump administration caused the price to be triple with tariff surcharge. This is not Dobell’s fault.

6 maj 2025
Logotyp för Dobell

Svar från Dobell

Good morning Das,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 1 av 5 stjärnor

Postage due 2X the shirt cost!!!

I ordered a tux short online and it didn’t tell me the shipping charge would be $120, twice the cost of the shirt.

Don’t understand because I liked the Dobell shirt I bought years ago.

I requested a refund and would leave you alone if I got it, but of course no response.

Most egregious experience I’ve ever had with an online retailer. And I am spreading the word online.

5 maj 2025
Logotyp för Dobell

Svar från Dobell

Good morning Erik,

Thanks for taking the time to leave your review, the costs you refer to are import fees levied by US Goverment against your goods.

Your previous orders would not have been impacted, as these orders were pre-Trump administration.

Unfortunately, this is out of our hands, although we have made it clear online that we ship from UK, especially on the checkout where you would have had to tick a box confirming you understood, as well as an Import FAQ page which can be found here, https://www.dobell.com/us-import-faqs

I have now taken to emailing every customer personally before despatch to further check they still want there goods and fully understand the cost implications.

We are also looking at changing calculations at checkout.

Thank you for raising awareness, please do continue to spread the word as its important the US consumer understands. In the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great quality at reasonable price

Really reasonable price, fast shipping, high quality. Loved the tuxedo vest I bought for my fiancé for our wedding.

23 april 2025
Logotyp för Dobell

Svar från Dobell

Good afternoon Anne,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

10/10 shipped immediately and was…

10/10 shipped immediately and was perfect quality

24 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Angelo,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 1 av 5 stjärnor

Damn tariffs smh

Damn tariffs smh. I paid for 3 shirts for the price of these tariffs smh.

24 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Christopher,

Thanks for taking the time to leave your review, these damn tariffs indeed!

Unfortunately, as we are based in the UK (as advertised at checkout) we have no way of avoiding these charges as they are charges set for you against your government but we understand the frustration, we are feeling the pain here also.

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

My husband loves his new jacket

My husband loves his new jacket. Fit is great! Color wonderful. It arrived in less than a week!

19 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Meredith,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

FAST DELIVERY

Shirt was everything that I needed. Made of the correct material in the correct layout. Coming from the UK, I was worried about the delivery time frame, but it came at lightning speed, especially for the price. Can't really ask for more.

17 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Frank,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Tailored to fit

Tailored to fit, created within a few days, and shipped within a couple of weeks. Exactly what I needed at a very good price.
Have recommended them to friends with the same need.

16 april 2025
Logotyp för Dobell

Svar från Dobell

Good afternoon Steve,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great customer service

I wasn't sure about the product I was looking at so I emailed customer service. They promptly replied with the details I asked about so I placed the order.

3 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Bob,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great quality and timely service between the UK and the US

Again, the shirt is impecable and the turnaround time from the UK to the US was great.

2 april 2025
Logotyp för Dobell

Svar från Dobell

Good morning Oscar,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great quality

Great quality better than expected

26 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Ellison,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Nice Vests

Quick delivery, well packaged. I ordered vests and are well made and look great.

31 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Brian,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor
Logotyp för Dobell

Svar från Dobell

Good morning Cortez,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Tweed suit

The suit. It fits well. The pants are already finished, which is good saving me some money to get them cuffed. I was disappointed that I was unable to get the matching vest, but I do wear a plain black vest from another suit with it, and it looks good.

16 mars 2025
Logotyp för Dobell

Svar från Dobell

Good afternoon Ellis,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Great Experience

Shipping was fast, suit material is quality and fits just like I was expecting.

16 mars 2025
Logotyp för Dobell

Svar från Dobell

Good afternoon Wesley,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

IT ARRIVED POST HASTE AND THE SPORT…

IT ARRIVED POST HASTE AND THE SPORT COAT FIT NICELY EVEN THOUGH THE SLEEVES WERE A TRIFLE
LONG BUT THAT WAS OKAY

11 mars 2025
Logotyp för Dobell

Svar från Dobell

Good morning Robert,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Betygsatt 5 av 5 stjärnor

Love all my purchases from Dobell

Love all my purchases from Dobell, and always such a great value for handsome, quality clothing. Shipping to the USA is impressively fast every time.

14 mars 2025
Logotyp för Dobell

Svar från Dobell

Good afternoon Francis,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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