Dixxon Flannel Omdömen 

Horrible customer service.
Don’t buy from them. Once they have your money they could give a rats 🐀 azz if you received your shipment.
I paid for Insurance on my order. The order said it was delivered. It was not. When I called Dixon they told me I need to call the shipper.
I’m the customer and now I’m asked to do the investigation Dixon should be doing. The “My problem now” attitude don’t wash with me and my hard earned money.
I work for a WELL known motorcycle company and will be spreading the word on how Dixon conducts it’s business!!!

Purchased a Bushranger Flannel from local Harley dealer and was impressed by it. So, I looked at the website and bought a few items. reading some reviews had me a little worried. But my order arrived in four business days - that's overseas shipping to Australia. Crazy fast, almost couldn't believe it turning up that fast. Very happy with items - two shirts and a jacket.
100% will buy more items and definitely will buy from again.

OSM shipping company is terrible. I just got off the phone with Dixxon. The the woman I spoke with wouldn't transfer me to the logistics department. That's how we always do it. Just ship it USPS. Then they force that insurance on you. This is my last order. F... them. Thank you.

quality has been seriously slipping the last few orders.
shipping is TERRIBLE. even if you pay for expedited shipping, the order won't go out for at least a week, and I've had it take almost a damn month to even leave their facility.
the shipping company they use is truly the worst provider to ever exist. you may or may not see what you paid for. orders have a bad habit of just vanishing into thin air on the way to your door.
i'm pretty much done with dixxon now. 👎

The flannels are top notch and fit well. I love the punk bands that support their own flannels.

Now for the bad news. IF you are ordering from their website make sure to put every proper information in before submitting your payment. My computer accidentally auto filled my former address and instead of Dixxon calling the warehouse to change the address they sent me a link to USPS to intercept the flannel but when I tried, it says it isn't allowed, plus the USPS charges you $17.50 to intercept.

Luckily I know the people I sold my house to so they agreed to call me when they arrived.

When I called Dixxon, they said they couldn't change my address due to "lightning fast shipping." Ironic really because it took 3 days to ship it out. They really need to work with the customers more and get rid of that "can't do it" attitude.

Do yourself a favor and buy them or order them from a Harley Davidson store.

It has been a month since I placed my order, and it appears it is coming from China, which I still haven’t received. 1 month! They had a sale, and I jumped in. The company appears to be very American, which I like, and I do understand that sometimes you have to have things made overseas to make things more cost effective. But ONE MONTH and I still haven’t received my order. It was released from customs 10 days ago. I wouldn’t have ordered from them if I knew that this was going to be drop shipped from China. I really wanted to support this company, and disappointed by this situation.

I have purchased several items for the past couple of years from this company until now.
I bought a pair of shorts but were not the material I
hoped for. I spent $7 on shipping + $1.50 on their "Dixxon Package Protection by Corso" which you are not given an option to decline. I contacted Dixxon to initiate a return and now I'm hit with a $10 return shipping. I reached out to them to get an address and send it via USPS which would cost probable no more than $3 but they are refusing.
In total - I am out $18.50 and very dissatisfied. Needless to say I will no longer be purchasing from this store.

The quality of the shirts has gotten so bad. loose seems, threads sticking out all over. The sizes are incorrect and inconsistent. I would not waste anymore money on this garbage until quality control is actually under control. Save your money and go direct to Ali express for all the cheap chinese garbage. Don’t waste your money on these “American” products!!!!!

I recently purchased a shirt which had a small sewing mistake on the cuff, I sent off an email regarding the mistake and recieved an email asking for photos which i sent which was acknowleged immediately. The next day I recieved another email stating they were sending out a new one and could keep the old one. Very impressed with their products and customer service was second to none.

They got me. I didn't even receive the items. But cannot talk to anyone about the the service.

Quick delivery, stoked with the quality. Don't know how or why others don't feel the same about their purchases, but im hooked!

Read the reviews. Will not be getting shirts from them and I live in Phoenix.

Company is a total scam. Bought shirts over a month ago and have not received them. Tracking number is a farce if you are able to read Chinese. Tried calling to no avail. They advised they are from the Midwest but this bs is from China. Buyer beware

The store "may" be legit as brick n mortar, but the online site is a 100% scam. I even paid extra for expedited shipping. Here I am at day 18 and now the tracking number which I e pect is a complete scam, no longer works. Don't purchase from this company. Customer service won't even return your emaila.

Excellent quality, stylish and quick delivery. Feels good to find a brand I love and trust.

I asked to modify an order after I noticed the negative reviews stating the photos of the shirt were not an accurate representation of the actual shirt. Company told me they could not modify but to place a new order and refuse the first delivery. First order was returned to sender and now they are refusing to refund it and keeping the two flannels a $110 order. I filed a dispute and they have gone as far as to lie to the credit card company saying the items were delivered and in my possession when they have already been returned.

I called them to politely express my dissatisfaction as a paying customer and they were very rude and un helpful hanging up on me for no reason even though I was being polite and calm. I'm not sure what's wrong with this place but they are terrible. I should read more reviews before trying out new brands.

After waiting over a week for my product, that I paid for shipping therefore am a bit less patient about, I left a review on the product stating that it still hasn't come.
Dixxon deleted my review and emailed me saying they're still in their shipping window.
This is, by far, not the first time they've done something like this. Any review that isn't 5 stars is deleted. Reach out to them about something and they make it clear you're wasting their time, yet they'll email you daily for reviews. Well Danny, here's your review, that you can't delete. You and your company treat customers like annoyances and manipulate the reviews on your site.

Their customer service is the worst I have experienced. They will not help you if it cuts into their profits at all and will continue to push the blame on the customers. STAY AWAY.

Spent several hundreds of dollars for Christmas this year and needed to exchange sizes (everything runs small) after trying to use their online exchange feature several times, couldn’t exchange anything because everything was out of stock. Tried messaging the email for help but, now because it’s beyond the return window they say I’m out of luck. I’ll be selling everything on market place and will chose wisely where I spend my money next time. Products are great, sizing runs small, customer service zero stars

Have 34 of their shirts and 2 jackets. Top notch. First flannels that dont shrink and the sleeves get to short. Wrinkle free and hold up very well. Have had several for 5 years and they look as good as new. I ordered the Casper jacket last time and the inside pocket ripped out the first time I wore it. Contacted Dixxon by email ( they responded in 10 min), they walked me though the return procedure and I had my new replacement jacket a week later. A+ merchandise and A++ customer service.