Dixxon Flannel Omdömen 

Rückversand nach GB über 20 Euro.
Überlegt es euch gut!
Nicht EU!

I placed an order on 1/1/2025 and have not received my order. I have tried on several occasions to reach them to get a order tracking number via phone and every time it has gone into a voice mail. I have also sent emails that I get an automatic replay that I will hear back from them within 2-3 business days. Still waiting after 4 days.

I needed to return a new flannel. I called 4 consecutive days each time after being on hold for 2 or 3 minutes they inform you there is no one available to answer your call. I Emailed them as well , no response. BS merchants

Nice product but customer service is non existent!

I stumbled across the Dixxon company a few months ago through Snap On Tools. Basically buy certain tools and get a free Travis Pastrana shirt. The quality, feel and fit of this shirt was awesome. Normally I wear Barbour shirts because I like the quality and styles but Dixxon Flannel Company have changed this for me now. Latest purchase is the Fender Stratocaster shirt, great design and colour schemes and I love the Fender Strat. Ordered directly from Dixxon USA and arrived in the UK in just a few days. Again, awesome quality, great fit and even better than it is in the pictures. Dixxon Fender sticker tag is a nice touch too. Many limited edition designs to choose from and can't wait to find my next one. Thank you Dixxon.

Have a few Dixxon shirts. The darkness, venkman, wreath.

I have always found the quality to be outstanding and delivery is normally in 5-7 days depending on time of year.

I would recommend Dixxon to friends and will be buying more from them.

i was supposed to get my order with in 5 to 7 days First held up in custom then sitting in LA airport from 11/22/2024. Then in transit next 12/02/2024 still in transit 12/12/2024 arriving in New Albany Indiana as of 12/16/2024 arriving in New Albany Indiana
Company response is the following
1) tied up in custom in LA airport 11/20/2024
2)still in LA airport 3) released on12/02/2024 in transit company refunds 50% 5.98
4)as of 12/14/2024 still in transit company offers a 60% refund no i want the order
5) as of 12/17/2024 arrived in New Albany Indiana company answer to why i have not received the order you might have given the wrong address my answer is no i give you the right one
6)12/18/2024 company is refunding my money i said i want the order no refund
I order this stuff for my 65th birthday which was 11/27. /////if this is how you're going to do Bunises with people you should just close your doors.
It seems this company is more of con artis

My first order was the wrong size. The exchange process was painless and quick. I like the way they fit and consider the flannels to be spring and fall weight. Good colorway selections. My only complaint is styles that were available before I started buying them are no longer available. Good quality and value to price ratio.

As a long-time fan of Dixxon Flannels, I’ve come to appreciate their quality, unique designs, and commitment to durable apparel. However, there’s a notable frustration among loyal customers: the limited availability of their long sleeve bamboo shirts.

Dixxon’s bamboo fabric shirts are incredibly popular for their comfort, breathability, and versatility. The short sleeve versions are well-received, providing a lightweight yet sturdy option that appeals to both the workwear crowd and casual enthusiasts. But when it comes to long sleeve bamboo options, Dixxon falls disappointingly short. These shirts would be ideal for warmer weather, layering, or even just for those who prefer lightweight coverage. And yet, we rarely see them on offer, and when they do appear, they sell out almost instantly.

For a brand that has built its reputation on knowing its customers’ needs, it’s baffling that Dixxon hasn’t expanded their long sleeve bamboo line to meet the obvious demand. Not only is there an opportunity to fill a gap in the market, but loyal Dixxon fans would appreciate a solution to the seasonal challenges of limited long sleeve bamboo availability.

Dixxon, if you’re listening, it’s time to give us more of what we love. More long sleeve bamboos would not only satisfy current fans but likely attract new ones, allowing more people to enjoy this blend of style, comfort, and durability.

Even when following care instructions - wash cold, hang dry - cheap polyester material pills and becomes rough

This company is a scam, fraud, cheats... computer generated email response, no proof of refunds and the responses on emails are always the same. Package never delivered, went to the wrong town hours away with a picture of delivery at an abandoned House....fake, Chinese scams....stay away

This company is terrible I ordered on July 2024 it I'd now sept.2024 I should have checked into this company. I have been refused a refund and still have not received my purchase. Please do not order from them if you see it on Facebook!!!!it's a scam

They use a shopping platform called SHOP. Somehow this platform had my info although I can't remember I time I actually used their service but it filled in the address field with an old address in another state? So I deleted the old address and put in my current address.. I hit submit and it auto-populated the address AGAIN and sent my stuff to Texas (I live in California) So I called Dixxon as soon as they opened, I called 50 times no joke.. I just kept hitting redial. I did this because I was told in the past you have to keep trying to get a hold of anyone, no answer. It turns out the fastest way to get a response is by using email. When they called me I was told that the order I had just placed was already processed and packed and ready for shipping? and that it was to late for me to correct the address and that they were aware of the problem and that customers in the past had done intercepts through the USPS to have it sent to the correct address but that they hadn't picked up the item yet so there was no tracking number with them so I would have to wait? When it did finally ship I found out it was ineligible for intercept, I emailed them and was told that that's just the way it is and I would have to wait and file a claim.. BUT I had made a previous order with them and we had the same problem and had to correct it then (SHOP keeps reverting back to the old address) But it was corrected.. This time no, they wouldn't fix it on a $400 dollar order? I explained it to my bank and had them reverse the charges and put a stop payment on them so they cant charge me in the future.. So if you make an order from them and their is a PROBLEM they do not have anything in place to deal with problems and I don't feel like waiting for the delivery time plus waiting the 10 days before I can file a claim and then that being processed and then ordering again and shipping etc.. It's too much of a pain in the ass to deal with all of that and them and if I cant trust them to fix a problem with an order especially when I contact them immediately same day.. NO THANK YOU.
Get rid of the SHOP platform and OSM as your shipping company and listen to your customers and offer solutions as I am not the only person who has had this problem. mistakes are made and their needs to be a path to solving them.. Hold back a day on orders or make customers manually enter their address on every order. The real problem seems to be with SHOP and its your fault for using them.. How many times do I have to delete my old no longer lived at adress to get your system to awknowlidge that I have a new adress? am I expected to have a degree in computer science and figure out why your platform keeps doing this.. DIXXON stop putting the problem back on your customers and handle it yourself and have some one get off their ass and go look for an order THAT HASNT EVEN SHIPPED YET and fix the PROBLEM. THIS IS INFURIATING..

Love Dixxon Flannel. Best quality shirts out there. Always quick and easy shipping g.

No item received. Was sent to wrong address. FEDEX inform me the tracking number given to me by WD belongs to another person. I contact WD and Nick told they going to investigate. Number provided to call belongs to a call center who just forwarded the call info. I try Sezzle to help. No success. Appears I have to
swallow my loss. Sad for then. Looks like they are not reliable or honest. Just for money. No respect for the customers. Order 141696.

DO NOT BUY FROM WALTER DIXXON!!!!! I am reporting theft to my bank. This is how they work. You place an order and pay. Wait forever. Then it shockingly gets "delivered" to the wrong address in a completely different city. You email them to alert them on what happened and they promise to send you a new order of your items. They proceed to ask for your shipping address as if you gave them the wrong one to begin with which you didn't because you're not a moron. Wait forever again. Receive an email stating it was delivered again TO THE WRONG ADDRESS in a completely different city. These people are thieves! Complete scam artists. Disgusting wastes of oxygen!

I just found a phone number to call them at 1-800-410-7437. However, if you do call they hang up on you.

ordered two months ago never received any of my orders ,tracked parcel all have gone to wrong address
now will try and get refund

Placed my order july 1st, kept checking the tracking, took ages to get to a stage for it be ready for delivery. Then marked as delivered exactly one month from day of order. I have not received goods, there is no proof of delivery, other than their website saying it has been delivered.
Asked me yo check with neighbours, neighbouring streets, post office.
Then offered a 20% refund. Which I rejected, they offered 40%, which again I rejected, then offered 50%, I finally gave in an agreed to 80%. Which I apparently will receive in 7-15 days.
I'm not holding my breath.

Fake purchase. The delivery is tracked as being a week ago. Never happened, lesson learned don't buy from Dixxon.com

Dixxon makes cool shirts. But they have lousy business practices. Recently they advertised a shirt for 39.99. I ordered & they took my money. A week later I get an email stating that the shirt I ordered was poor quality, im not getting it, and offered a credit. Not a refund but a credit. Then a week goes by and I see that same design offered at $49.99. Ok. So someone in advertising listed the original shirt low and the customer suffers. This is horrible for a company to do. I am no longer a fan of this company.