Discover the World Omdömen 

68
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Spent a spectacular week in Iceland. Discover the World were fabulous from start to finish, great recommendations, everything ran like clockwork, good hotels, great excursions, very friendly and effic... Se mer

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Betygsatt 4 av 5 stjärnor

Decided to award the travel agents four stars - if they communicate with the hotel when arranging taxi service, we would have know that the time has been altered. Maybe double-check with the hotel, s... Se mer

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Betygsatt 5 av 5 stjärnor

We booked Discover the World's North Iceland Adventure trip for our family over half term and it was incredible .. Iceland was everything we had hoped for, with the aurora on the first night be got th... Se mer

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Betygsatt 5 av 5 stjärnor

Discover the World were exceptional in organising our 3 week trip around Canada. Attentive, responsive, provided great recommendations, made it easy to deal with are just a few of the soundbites I co... Se mer

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Företagsinformation

  1. Researrangör

Skrivet av företaget

Discover the World Ltd began in 1984 offering holidays to Iceland and the Arctic region. We have continued to grow and develop into one of the UK’s leading specialist tour operators to a multitude of worldwide destinations.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

68 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,2

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(68)

7 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Jo Seghal from sales at discover the…

Jo Seghal from sales at discover the world is absolutely shambolic in her service and is keen on ripping off customers for no reason. Beware of their reservations team and any amendments to your itinerary! The rest of them I dealt with are not like her within the same team since my bookings from early days!

9 september 2026
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Betygsatt 5 av 5 stjärnor

Spent a spectacular week in Iceland

Spent a spectacular week in Iceland. Discover the World were fabulous from start to finish, great recommendations, everything ran like clockwork, good hotels, great excursions, very friendly and efficient to deal with, value for money. Highly recommend.

20 augusti 2026
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Svar från Discover the World

Thank you for your review. We're thrilled you had such a good time and glad to hear everything ran smoothly, which is what we aim to deliver every time. We hope to be able to help you with future travel plans.

Betygsatt 5 av 5 stjärnor

just want to say what an amazing trip…

just want to say what an amazing trip we've just had on the Orca and Aurora trip to Iceland departing on 25/2/26.
From the moment we touched down at a snow filled Keflavik airport we were treated to the most stunning views imaginable. Our guide Cathy and our driver Frans, were perfect in every way. Conditions were rough with snow and visibility but Frans negotiated safely and efficiently. He was superb all week. Cathy was awesome, her intellect, experiences and knowledge really made a wonderful trip even better, despite the weather. We all felt safe yet secure for the whole trip.
So stunning views, orca , humpback whales and white beaked dolphins on both boat trips were seen and endless photographs taken and videos. The sightseeing company were great again in very tough weather situations and helped me take of wifey who didn't have sea legs for the swell that was present.
We saw the aurora and those hours of you tube videos watched came in handy as my pictures of the aurora are fab. The whole group shared info on how to get fab pics and this really helped. The fact the whole group got on really well enhanced the feel of a memorable trip.
So Iceland is amazing, stunning and beautiful with wonderful marine wildlife. Cathy and Frans were amazing and a true credit to your company, wonderful knowledgeable people who only wanted to please. If only you could make the cost of the restaurants a bit cheaper lol.
So many many thanks for organising this trip and giving us many many wonderful memories.

25 februari 2026
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Betygsatt 5 av 5 stjärnor

Excellent service. Highly recommend

Excellent service: helpful, tailored to our needs, exceeded expectations. Quality accommodation in Tromso, Norway. Northern lights, husky sledging, exploring Tromso, reindeer.... Enjoyed every moment of this holiday. Highly recommend

9 februari 2026
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Betygsatt 5 av 5 stjärnor

Discover The World is a fantastic travel company

Discover The World were really helpful, friendly & super-efficient throughout the whole process of planning & implementing my personalised trip to the Arctic Circle. Their communication was great, whether by email or phone, & they kept me up-to-date & informed regarding my many questions. Jo Sehgal, in particular, was brilliant! It ended up being the trip of a lifetime & I am grateful.

23 januari 2026
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Betygsatt 5 av 5 stjärnor

Absolutely brilliant!

Absolutely brilliant!
Made possibile a holiday of a lifetime for the family with our trip to Nellim Finland! Couldn’t praise them enough for their support in booking (from options and pricing support) to the support provided post booking with no question being too much!

13 december 2025
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Svar från Discover the World

Thank you so much for taking the time to leave us such a wonderful review. It's great to know that you enjoyed a family holiday of a lifetime to Finland, and that the DTW team supported and helped make this possible.

Thank you again for your kind words!
Discover the World

Betygsatt 5 av 5 stjärnor

Our amazing trip to Finnish Lakeland

We had not visited Finnish Lakeland before and the suggested itineraries and wonderful personal recommendations for our trip were spot on. There were many magic moments during our stay including the amazing tea house we visited en route from our first lakeside destination to our second destination.
Thank you Discover the World for a fabulous holiday in the beautiful lakes and for all your help with planning our mini adventure.

5 september 2025
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Svar från Discover the World

We are delighted to hear that you had a magical time in the Finnish Lakeland. It's a stunning destination, and we are so glad that you enjoyed it!

Thank you for taking the time to leave us such a thoughtful review.
Discover the World

Betygsatt 5 av 5 stjärnor

Discover the World were exceptional in…

Discover the World were exceptional in organising our 3 week trip around Canada. Attentive, responsive, provided great recommendations, made it easy to deal with are just a few of the soundbites I could use. A special shout out to Rosie and Trudy who were brilliant and looked after us throughout the booking process and beyond, even when we needed to make a last minute change. I would recommend Discover the World every time

23 augusti 2025
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Svar från Discover the World

Thank you so much for leaving us such a brilliant reivew, we are so pleased that you enjoyed Canada, with the support and planning from Rosie and Trudy here at DTW.
Canada is a beautiful destination, and we are thrilled that you had such a positive experience.
Thank you again for taking the time to leave us a review.
Discover the World

Betygsatt 3 av 5 stjärnor

We have travelled with Discover the…

We have travelled with Discover the World twice now for trips to the Ice Hotel in Sweden. We were repeat guests as our first experience was great. Our second trip was February this year, and unfortunately our flight from Stockholm to the Arctic circle had to turn around due to ice on the runway. We had to spend a night at the airport, which the airline sorted for us. It did mean though that we missed a night at the hotel, a pre paid for tasting menu dinner on the arrival night and cross country skiing the next day. On speaking to DTW to ask if they could help us get any refund they explained it was all non refundable (totally not up for discussion) and that ‘you just claim on your travel insurance’. On return home, we duly submitted a claim to our insurers for c£800 and were sent a measly £40 for two is us for flight delay.we were very disappointed that this was the advice we were given and that DTW, who must hold a lot of influence with Ice Hotel, didn’t even try to help us out. It has left a sour taste and I don’t think our next trip will be with them.

8 februari 2025
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Svar från Discover the World

Thank you for taking the time to share your experience, and for choosing to travel with us again. We’re sorry to hear how disappointing the disruption was during your holiday in February, and that our response to your situation felt unsupportive.

We’d really value the chance to better understand your experience and discuss this further with you. If you’d like to get in touch, please email us at customer-service@discover-the-world.co.uk

Betygsatt 5 av 5 stjärnor

Tailor made Norway

Had an amazing trip to Norway tailor made by Discover the World. From booking to travelling the whole experience was wonderful. We travelled to Bergen, Flam, Loen, Geiranger and Lavik on a fly drive. We did a number of additional activities that were booked as part of the package including the train at Flam and kayaking in Geiranger. All the hotels were perfect for our needs. Will use Discover the World whenever we can!

22 juli 2025
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Svar från Discover the World

Thank you for sharing your experience! We’re so pleased to hear you had such a great trip through Norway and enjoyed both the destinations and activities. We really appreciate your review, and look forward to helping you plan another trip in the future. Megan, Customer Success Manager

Betygsatt 5 av 5 stjärnor

Another fantastic holiday with DTW

Another fantastic holiday arranged through Discover The World (6 holidays to date and every one amazing). The expertise, advice and overall level of service is exceptional. The most recent holiday was to the Arctic and Jo at DTW was very helpful in offering alternatives to suit our budget and also ensure it exceeded our hopes and expectations. Thank you DTW.

1 juni 2025
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Svar från Discover the World

Thank you so much for your kind review, Paul. We're so happy to hear you've had six amazing holidays with us. We look forward to helping you plan many more memorable journeys in the future!

Betygsatt 5 av 5 stjärnor

Australia 2025

We just want to say a massive thank you to Phoebe from Discover the World, for arranging a truly memorable adventure to Australia. None of this would have been possible without her in depth knowledge, personal experience and endless patience in tailoring the holiday to our needs.

All our accommodation was of a good standard and the tours and excursions organised by DTW were professional, informative and enjoyable.

When checking into some of the hotels, or collecting our rental cars, we were asked who we had booked through. When we said Discover the World, staff spoke highly of the company.

With a 24 hour helpline in the UK and a local partner, Pan Pacific, to help with situations on the ground in Australia, there is peace of mind, that help is available in the unlikely event it is needed.

We look forward to booking more holidays with Discover the World.


22 maj 2025
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Svar från Discover the World

Thank you so much for your lovely message! It really means a lot to hear how much you enjoyed your trip to Australia, and we’re so glad Phoebe could help make it all come together.

We’d love to help you plan your next adventure whenever you’re ready.

Many thanks,
Megan, Discover the World

Betygsatt 1 av 5 stjärnor

Not such a good time.

How different was our holiday from all the others that we have taken through DTW over the past years.

About a week before we were due to fly out for our New Zealand break, via Singapore we found that we had no hotel booked for our last night. A hotel was arranged but this was not of the same class, with no included breakfast nor with the necessary facilities as the rest of our holiday.

Although this was entitled an Ultimate Rail, Cruise and Coach Experience it was so much of a coach tour.

We were left at the airport in Aukland for about two hours waiting for our transport to our hotel as the sub contracted company, Tour East, had given the incorrect flight details to the taxi and we were unable to contact DTW.

All-in-all I found this a disappointing and expensive holiday.

23 oktober 2024
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Svar från Discover the World

Hi Valerie,

Thank you for taking the time to share your feedback about your holiday to New Zealand. We’re truly sorry to hear that your experience did not meet expectations on this occasion.

I have reached out to you directly in the hope that we can discuss your experience in more detail. We would be very grateful for the opportunity to put this right.

Kind Regards,
Megan – Customer Success Manager

Betygsatt 5 av 5 stjärnor

All round great service and delivery

We have been satisfied customers of Discover the World on several occasions and this time was no different - great service, excellent itinerary and a team who listen to our needs and deliver

3 maj 2025
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Svar från Discover the World

Thanks so much for your continued support, it really does mean a lot. I’m so pleased to hear this trip lived up to your past experiences with us. It's always a pleasure to help, and I'm glad we could deliver what you were looking for again!

Megan, DtW

Betygsatt 5 av 5 stjärnor

Amazing Team at Discover the World

With Jo's help, we organised a group of 20 people to go to Finland to see the Northern lights. Jo and her team were amazing, making sure that everything was in order, from accommodation, activities and flights. Even with flight delays and cancellation at Heathrow, the team was on the ball and made sure alternative flight and accommodation was booked. Amazing Team!!

17 mars 2025
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Svar från Discover the World

Thanks so much for the kind words. I’m really glad everything came together in the end, especially with the flight disruptions at Heathrow. It means a lot to hear you felt supported throughout, and I’m so pleased you had a great time in Finland. Thanks again for taking the time to leave a review.
Megan, DtW

Betygsatt 5 av 5 stjärnor

We had a great trip to Finland

We had a great trip to Finland. We gave our requirements to Jo and she did the rest and planned our trip perfectly, even when we had to postpone our trip for 12 months due to a family bereavement. The suggested hotel, location and planning were all spot on. All we had to do was turn up. And to top it off we saw the northern lights at their strongest, amazing. Would certainly recommend without hesitation.

17 mars 2025
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Svar från Discover the World

Thanks so much for the lovely review! I’m really glad you had such a great time in Finland, and that everything came together so smoothly, especially after having to postpone for a year. I’m so pleased you got to see the northern lights at their best.
- Megan, DtW

Betygsatt 5 av 5 stjärnor

Making dreams come true

Thank you so very, very much Jenna for arranging an amazing adventure for us on Senja Island. The whole trip really was a dream come true. We saw the Northern Lights on our first night from the fabulous Scandic Ishavshotel, which has the best location in Tromso and a lovely warm welcome.

Our stay on Senja was stunning in every respect. The view from our room was spectacular, an amphitheatre of mountains which dropped straight down into the sea. Our friendly guides, Christian and Simon, ensured we got the most out of every activity, whether that was watching the Aurora Borealis during an evening snow shoe hike or a white tailed eagle from our boat safari. The dog sledding led by Chloe was beyond special – it wasn’t just the ride through beautiful snowy landscape, but also the chance to spend time afterwards with the totally lovable dogs. And we were kept going throughout all these activities with delicious food. We are incredibly grateful to everyone at Mefjord Brygge, including Sebastian, Milena and Mati, for making it such a special experience for us.

Jenna, you looked after us so well throughout the planning stage, listening carefully to what we wanted to see and do in the Arctic Circle, contributing your own great suggestions, and genuinely joining in our excitement. We can’t think of anyone better to help us plan our next trip to Iceland.

In the meantime, thanks to everyone involved in our Tromso & Senja adventure for giving us memories of the Arctic that we will cherish forever.

Teresa and Mike

15 mars 2025
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Svar från Discover the World

Thank you so much for this heartfelt review! We're so happy to hear that your trip exceeded expectations. It sounds like you truly had a magical experience, from the Northern Lights to the dog sledding and everything in between. We’ll be sure to pass along your kind words to all the guides and the team, they’ll be so happy to know they played a part in making your trip unforgettable.

Jenna will be over the moon to hear how much you appreciated her help with the planning. We're so glad we could help create these lasting memories for you!

Megan, Customer Success - DtW

Betygsatt 5 av 5 stjärnor

Nellim tailor-made

Very well organised tailor-made trip to Finnish Lapland. Jo constantly tweaked details of flight options, accommodation and activities and provided information until we were happy with our booking. The trip more than lived up to expectations. This was my 5th trip with Discover the World and I would certainly travel with them again in the future.

10 mars 2025
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Svar från Discover the World

Thank you for your 5* review Colin! It's wonderful to read that you have now travelled with us 5 times, and we are so pleased that you had a great time in Finnish Lapland.

Megan, Discover the World

Betygsatt 5 av 5 stjärnor

Excellent service and holiday

Excellent service and advice during booking, and week long Adventure trip to Finland went without a hitch! It was the best holiday we have ever had, and cannot thank Jo at Discover the world enough for making it such a seamless and wonderful experience.

9 mars 2025
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Svar från Discover the World

Thank you so much for your amazing review, and we are so happy to hear that it was the best holiday you've ever had!

Megan, Discover the World

Betygsatt 5 av 5 stjärnor

Nellim Wilderness Hotel

We have just returned from our fifth trip with Discover the World. Without exception all of these holidays have been absolutely amazing. All very well arranged and experiences we will never forget. I can thoroughly recommend our latest trip to the Nellim Wilderness Hotel in Finland. Jo was so helpful and professional with all the arrangements. Thank you. Looking forward to our next trip with you.

5 mars 2025
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Svar från Discover the World

Thank you so much for your 5* review Wendy, we are so pleased to read that you've been on 5 amazing trips with us.

We look forward to helping you plan the next!

Megan, Discover the World

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