AFTER HAVING PROBLEMS REGARDING MISSING BATTERY HAD A GREAT DEAL WITH DIRTY TOOL NOT ONLY DID A GET A NEW BATTERY, BUT HAD TWO BELIVERED. WHICH AS FAR AS I AM AWARE I CAN KEEP. THANK YOU DIRTY TOOL... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience mirrors those of earlier reviewers. Firstly the product was delivered promptly. Then, on attempting to return it as my gun did not fit in the cabinet, nothing! I emailed as advised on Sa... Se mer
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GO SOMEWHERE ELSE !!! Delivered quickly with no problems (hence the 1 star)but the item ( close coupled toilet ) was absolutely rubbish. The original plumber stated that he couldn't get it to stop c... Se mer
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Bought a Chesterfield sofa Great value, very well made good quality, Excellent all round very pleased. Very helpful and quick delivery. Jeremy. Harris.
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Företagsinformation
Skrivet av företaget
Variety of products, tool chests, gun cabinets, furniture, safes, mechanics tools, outdoor. We have it all. Check out our awesome offers today.
Kontaktuppgifter
Monk Street 97-105, DE22 3QE, Derby, Storbritannien
- 01332343005
- contact@dirtyprotools.co.uk
- dirtyprotools.co.uk
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Does what it says.
Order SG Cabinet, arrived on time and as described.

Svar från Dirty Pro Tools
Excellent service
Overlooked a handle during the unpacking process. Customer Service told me exactly where to find it and I was able to fit it. Delighted with product, and after sales service I received was second to none. Thank you

Svar från Dirty Pro Tools
I've just brought a Tig welder from…these guys this is my second purchase I brought a mig welder last year brilliant service is excellent delivery is rapid tools are very good quality thank you
I've just brought a Tig weilder from these guys absolutely brilliant this is the second weild

Svar från Dirty Pro Tools
Excellent service throughout
Excellent service throughout, great communication, thank you. Will definitely be using again.

Svar från Dirty Pro Tools
Excellent service
Ordered Sunday, contacted straight away and given choice of delivery dates by Tom. Date chosen, then given times. It arrived today, Tuesday within the timeslot given. Delivery man was helpful and efficient. Would highly recommend 👌

Svar från Dirty Pro Tools
Poor customer service skills
I bought a shotgun safe from them and unfortunately I lost the keys. The safe itself it’s good quality but when I rang them up to enquiry about spare keys the guy in the phone was completely disinterested in what I was saying and explained that they don’t keep spares or a record so the best option for me is to break into the safe and then buy a new one from them. Obviously I will not. Because in the event the keys get damaged or stolen I would have the same issue and the safe are not cheap. Best to buy from another supplier that keeps a record of the keys and are able to supply copies in the event of an emergency like this.
No customer service
Sent me the wrong item and have not replied to any email/won’t answer phone to get it sorted out.
When I escalated the problem to Paypal they said they’d refund me once I’d paid to return the items. The fact that they won’t communicate means I do not want to risk paying £65 to send back £99 worth of items, but more importantly I shouldn’t have to because consumer law states they should pay return shipping for faulty/missold items.
Scammers. Do not use.
Bought a shredder & the feed paddle…
Bought a shredder & the feed paddle broke on 2nd use!
Shredder effectively unusable without the feed paddle.
Contacted via email a number of times & simply no response !
Products were as described
Products were as described
Quick & efficient with dealing with my order.
Fast delivery
Fast delivery, bargain price, excellentafter sales service. Highly recommended.
Not even worth 1 star
Not even worth 1 star. Bought a bunk bed, haven’t delivered, won’t refund either. Customer service is awful. He kept putting the phone down on us!!! AVOID!!!
Ordered a bench drill
Ordered a bench drill, came with a broken part, informed the vendor who sent a replacement in 3 days,
Excellent service,great communication would definitely buy from this ebayer again
AVOID AT ALL COST
Absolutely terrible.
Ordered a pressure washer direct from their website rather than ebay. But wish I had bought it from ebay so I would get money back guarantee. Pressure washer broke on first outing! Such a struggle to communicate with these they just really don't care. Said they sent parts out and then next message was can I send the pressure washer back? Situation still going on 2/3 months later! If you can AVOID AT ALL COST!!!!!!!!!!!!
Good product, fantastic aftersales service.
When I had teething troubles, with a motorcycle jack, I contacted them and couldn't ask for a better response. They were quick to respond and continued to help until I was fully satisfied.
Good product, fantastic service.
Recommended
Great experience
Great experience, very helpful and assisted with my queries.
Good customer aftercare
Competitive prices. Good customer aftercare, even 6 months after original purchase.
Excellent customer service
Excellent customer service, made sure the package was delivered.
Great service
Purchased folding room divider but foot was missing. Contacted DPT who sent one out in the post within a few days. The divider is now fully functional and I’m happy.
Brilliant customer service
Ordered a bench grinder which failed after about 18 months. Contacted them not expecting a positive response but they w.ere brilliant. Asked me to return the grinder f.o.c, they couldn't repair it so gave me a full refund.
Brilliant customer service!
D pro T plasma cutter
I bought a plasma cutter instructions on assembly were either missing or vague in the operation and maintenance leaflet I got . But fairly straightforward I could not get it to cut with the built in compressor cutting 2mm thick angle and no pipe from the moisture pipe to the unit supplied ,I put a compressor coupler on one side of the moisture trap instead of using the pipe fitting and jubilee clip supplied for ease of use .once connected to my compressor it cut well and I’m very happy with it for the price it’s light weight and compact .
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