Diroma1980 Omdömen 

427
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love this store. Quality is excellent and clothes are stylish. I have bought 2 ties and 4 sweaters here and more then happy with all of them. Shipping is faster then expected and items are meticu... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic shirt for a great price. Very good alternative to Turnbull & Asser shirts if you don’t want to take out a mortgage. My shirt arrived without any delays and the packaging is beautiful and wel... Se mer

Betygsatt 5 av 5 stjärnor

I have been a customer of Diroma for years. I have ties, braces, pocket silks, knits, cardigans and shirts. All quality, all timeless style and all at a perfect price point. Always quick service. Clas... Se mer

Betygsatt 5 av 5 stjärnor

I’m really impressed with the tie, it looks and feels fantastic, slightly longer than Drake’s ties I have which I prefer as I’m fairly tall. I think within 5 minutes of getting the tie I was back on t... Se mer

Företagsinformation

  1. Smokingbutik
  2. också i
  3. Butik för modeaccessoarer
  4. Herrskräddare

Skrivet av företaget

Refined excellence, unparalleled Made in Italy craftsmanship expressing the Art of Tradition. Here at Diroma1980 we care about our customers before, during and after purchase.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

427 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(427)

72 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

amazing tie!

Extremely happy with the purchase — a tie you rarely find around (excellent value for money). I was also very pleased to notice Angelo’s professionalism and expertise.

12 januari 2026
Betygsatt 2 av 5 stjärnor

GREAT PRODUCS/ LOW SHIPMENT SERVICE

GREAT PRODUCS,
still Your shipping services are a disaster.
Purchased on January 9th, still waiting

12 januari 2026
Logotyp för Diroma1980

Svar från Diroma1980

Hello,

Thank you for your review and for your kind words about the product, we truly appreciate that.

We’re sorry to hear about the delay in receiving your order and completely understand how frustrating waiting can be. To assist you properly, we would be grateful if you could contact us directly with your order number, so we can check the shipment in detail for you.

For full transparency, we do offer DHL Express at checkout for faster delivery. In this case, the Royal Mail service was selected. This is a more economical option, but it does involve longer transit times and, as clearly stated at checkout, no estimated delivery time (ETA) is provided for this service.

Once an order leaves our workshop and is handed over to the courier, delivery timelines are managed entirely by the shipping provider. That said, our support does not stop there, we are always happy to assist with tracking, follow up where possible, and support our customers until their order is safely delivered.

We would genuinely welcome the opportunity to assist you directly and clarify everything fully. Please feel free to reach out to us by email, and we’ll be glad to help.

Team Diroma1980

Betygsatt 5 av 5 stjärnor

Amazing products

Amazing products, service and shipping timelines. No one likes taxes and tariffs but that is well beyond Angelo’s control. I will continue to pick out the products I want and recognize the obligations that come with it.

21 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absurd shipping costs

The item is good, but I paid almost DOUBLE in shipping and an additional customs fee (from the UK to Ireland, absurd!). I will not order from this company again until they reduce the price for shipping.

7 januari 2026
Logotyp för Diroma1980

Svar från Diroma1980

Dear AV,

thank you for your review.

As already explained your earlier review Customs duties and import taxes are calculated and charged by local authorities, not by us, and merchants are not obliged to collect or pre-calculate them. Some businesses choose to do so; we don’t, as we prefer not to charge customers fees that are not ours to collect.

We do, however, clearly state on every product page that orders shipped outside the UK may be subject to duties and taxes, confirm that all items are shipped from the UK, and repeat this information in the order confirmation email.

Shipping costs are also clear and explained pre purchase on our website so any user is a free to make their own decision.

We’re sorry this information was missed and appreciate the feedback.

Team diroma1980

Betygsatt 1 av 5 stjärnor

Very bad experience

Very bad experience.
I ordered two scented oils from Diroma1980. At checkout, I paid around €20 for shipping.( Which is already high, given that the package is shipped from the UK and I live in Ireland).
Only after completing the payment did I receive an email informing me that I would probably have to pay additional customs duties and taxes, amounting to another €20.
In practice, for a product worth less than €40, I end up paying almost double just in shipping and extra fees.
I find this practice lacking transparency, as during checkout it is NOT clearly stated that such high additional costs may apply.
Had I been informed in advance, I would NOT have placed the order. I expected more clarity and fairness towards the customer.
I would not order again and do not recommend this company due to the lack of transparency.

9 januari 2026
Omdöme utan inbjudan
Logotyp för Diroma1980

Svar från Diroma1980

Dear AV,

thank you for your review.

Customs duties and import taxes are calculated and charged by local authorities, not by us, and merchants are not obliged to collect or pre-calculate them. Some businesses choose to do so; we don’t, as we prefer not to charge customers fees that are not ours to collect.

We do, however, clearly state on every product page that orders shipped outside the UK may be subject to duties and taxes, confirm that all items are shipped from the UK, and repeat this information in the order confirmation email.

We’re sorry this information was missed and appreciate the feedback.

Team diroma1980

Betygsatt 5 av 5 stjärnor

Very impressed

Excellent product. Great quality and most importantly looked just as great in real life as it did online. Very impressive delivery too - fast and efficient.

24 december 2025
Betygsatt 5 av 5 stjärnor

Christmas gift purchase.

Bought items for a Christmas gift and was delivered in good time.Very helpful with regards to overseas delivery.Nice quality clothing at a good price.Very happy with my purchase, highly recommended.

17 november 2025

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